Go Dodge Red Deer

*3 row abstract* - you should prepare 'Tip' for sales person. - double-check all components included. - test drive 'Enough'. If you figure out something wrong after signing off, they can't afford to fi person. - double-check all components included. - test drive 'Enough'. If you figure out something wrong after signing off, they can't afford to fix it. I purchased 2025 ram1500 from this location. want to share my experience in 2 categories, which are the sales and service department. 1. Sales I have finished my deal WITH Gurpreet. I test drived in the morning and deal with him during the day. Decided and deposited 500. Very next day signed off contract, then all should be flow well. As soon as I asked about the deposit refund He was asking for 'TIP'. I just answered with a smile. Until I got money back. He asked 'TIP' 3 times. The running board, which was included in a deal, was not installed in time. I had to drive back and forth 2 extra times to reddeer from calgary. What a wasting time and gas with a new truck. But this is acceptable. He said the truck would be ready in a day with an additional running board. Very next day, he just noticed me it is not ready because they do not have part.(I already mde my day off to get there) In this case, I was expecting the way to sort out the case with polite apologizing. Sales person just says,'we do not have.' That was it. Alright. I SIGNED OFF PAPER. that is it? As soon as I visit dealership sales manager, Brenden, explained in detail and apologized very politely. Appreciated on him, not gurpreet. - missing components from window sticker It should have 'ram tow assist kit', which is included in the window sticker from the factory. Also, the red battery cap was missing. He didnt mentioned about this nor gave it to me before I figured out they were missing. PLEASE DOUBLE CHECK YOUR SELF OF BELONGINGS. Still, I can not find fuxxing manual. 2. Part and service. From the very second day, since I had a truck. - Over 50km/hr awkward noise came from dash. Sounds like some plastic pcs rubbing during high-speed driving. - rainy day panoramic sunroof malfunction. After carwash or during/after rain, the sunroof does not work. Absolutely shade was not in function neither. I have visited the service department to get my running board installed. On the same day, ask them to fix this problem. But their service people says they were not able to figure out those 2 problems. They just installed running board. I got a brand 'new' truck. Sunroof does not work on rainy days and noise coming from dash! They can not do anything for me. Hahahahahaha They must be kidding. What a joke. Be aware, guys. More

Excellent service to change tires and fix a leaking grommet in jeep grand Cherokee L. grommet in jeep grand Cherokee L. More

Great service on getting my wheel locks changed and good service on my oil change. I will definitely go there for my services from now on. service on my oil change. I will definitely go there for my services from now on. More

Braeden was great. He knows his stuff. We enjoyed working with him on our trade ins. He knows his stuff. We enjoyed working with him on our trade ins. More

When purchasing my new Ram 1500 the sales team Tyler Jace handled my purchase easily and professionally. Would recommend these guys for your next purchase. handled my purchase easily and professionally. Would recommend these guys for your next purchase. More

excellent service from advisor Caylee to the Tech who sent a great video of what the problems were, and what had to be replaced and why. Caylee was on the ball in keeping me abreast on the progress of ev sent a great video of what the problems were, and what had to be replaced and why. Caylee was on the ball in keeping me abreast on the progress of everything. Thank you all, i do appreciate everything you did for me. More

Wife made a appointment for my 2019 ram at GO DODGE. Appointment was for 10am truck was dropped early and go auto was able to fit it in and my truck was done at 930am. Service team has always treated my Appointment was for 10am truck was dropped early and go auto was able to fit it in and my truck was done at 930am. Service team has always treated my wife great she always tells me about them listening to her concerns and addressing them. They go that extra mile.for you to make you happy. Will.use go auto again More

Buying the truck was seamless. The salesman and staff were easy to deal with. No complaints The salesman and staff were easy to deal with. No complaints More

Danielle is very helpful and kind, we greatly appreciate her and highly recommend asking for her when looking for a vehicle she will take care of you and help find the best option for your needs her and highly recommend asking for her when looking for a vehicle she will take care of you and help find the best option for your needs More

Overall a great experience all around, from the sales team, finance and management. They had many vehicles to chose from to help me find the right vehicle for me team, finance and management. They had many vehicles to chose from to help me find the right vehicle for me More