Go Dodge Red Deer

This has been the worst experience of trying to buy a vehicle from a dealership. First off for over 2weeks they kept telling me I was approved and they would get back to me. Never did I called multiple t vehicle from a dealership. First off for over 2weeks they kept telling me I was approved and they would get back to me. Never did I called multiple times to get the same answers. Called 2 and a half weeks later for them to say we got the final answer days ago but can’t help you out at this time. Which I had to call to find out. These are the worst group of sales staff I’ve seen yet as I’m the customer and shouldn’t be doing my own research into weather or not go dodge can help me out Will never buy a vehicle there and I wouldn’t not recommend this dealer to anyone who wants to get into a new vehicle as they will steal the joy of it right out of you and lie to you the hole time More

I gladly recommend Blake and Jeremy, Service Techs, who are really knowledgeable and proficient. I’m always confident they’ll fix my vehicle issues in short order so I can get on my way again. Thanks guys! are really knowledgeable and proficient. I’m always confident they’ll fix my vehicle issues in short order so I can get on my way again. Thanks guys! Jasmine More

Toxic behind the desk papaerwork false advertizeing ....best bunch of inside crooks ever bought a used truck had engine problems the threw me out the side door no warrenty no repair ...even after $3500 ....best bunch of inside crooks ever bought a used truck had engine problems the threw me out the side door no warrenty no repair ...even after $3500 ext warrenty covers all they said ...it does if its light bulbs and fuses wasted money like go auto useless ... after sales ....never again ever with this dealerxxxx .... More

Just bought my first new car from Jacob at Go Dodge Red Deer. We were nervous and had no idea what we were doing when we arrived at the dealership, as we had only been browsing online. Jacob was relaxed, n Deer. We were nervous and had no idea what we were doing when we arrived at the dealership, as we had only been browsing online. Jacob was relaxed, not pushy (that's what made us buy one from him) understanding, and flexible. He answered all of our questions, understood our concerns and made sure we left the dealership with the Jeep that was perfect for us and fit our budget. We came into the dealership 3 times before purchasing the Jeep, and never once was Jacob pushy or frustrated with our indecisiveness. Would recommend him to anyone and everyone! Thanks, Jacob! More

The dealership and my sales associate were so helpful, was a great experience, will definitely be purchasing again here in the future, highly recommend to everyone! was a great experience, will definitely be purchasing again here in the future, highly recommend to everyone! More

Avoid this dealship for remote purchasing What started out as a good experience (with some hiccups that were worked out) buying a brand new 2500 Ram Laramie has ended in one of the worst. One What started out as a good experience (with some hiccups that were worked out) buying a brand new 2500 Ram Laramie has ended in one of the worst. One basic protection I CLEARLY started must be on the truck was removed from the deal and "Dealer Specific" talk was used to muddle the conversation and never clear that I was not getting the Ceramic Coating I absolutely required to be on the truck. There is swirls all through the paint now after a month of ownership and only two washes. So, of course, I am left holding the bag because "I didn't pay for it" even though I clearly stated during negotiations that these are the items I want and this is what price it needs to fit into and they come back and say "All good we got it to fit into your requirements." UNFORTUNATELY, they didn't tell me they removed items that I requested to make it "fit"! The whole deal was marred with issues that the staff had worked diligently to make right as best they could. The truck was shipped up to Northern Alberta without the 3M paint protection being installed, which they got installed up here but not before the truck suffered paint chips. Nothing can be done about those now. I would have thought they would have worked with me more in rectifying this because of all hassles I did go through but I am left with a truck with the worst paint I have ever seen and that includes my last truck that was black and never had ceramic coating either. I went from being satisfied with the team to being completely upset and never less happy with a dealership. Their only solution was a discount if I drive 700km to them and have them do it. In the end, I was basically called a liar, that they "Don't Remember me asking for that" and I have no recourse. More

Great Experience purchasing Ram 2500 Bighorn. I'll be back. From the Sales Manager to Receptionists and in between I was treated fairly and with respect back. From the Sales Manager to Receptionists and in between I was treated fairly and with respect More

Called me a liar Bought a 2019 Ram. Where to start. Had to take my truck in for an inspection. Was given a loaner for a day. Loaner had no gas in. Put gas in they woul Bought a 2019 Ram. Where to start. Had to take my truck in for an inspection. Was given a loaner for a day. Loaner had no gas in. Put gas in they wouldn’t reimburse me for it. While picking up the loaner I went to the parts department. Talked to Scott about window shades. I said to him while the truck is getting other stuff done could they install the shades. Was told sure. I tried to pay for them and was told I didn’t pay until we pick up the truck. Went to pick up new truck and you guessed it. No window shades. Was told the parts guy was not in and they would talk to him and get back to me. Called Monday and was told Scott said it was just a quote he gave me. If it was just a quote why would he have ordered them in? Our salesman,Alex, was as useless as can be. The truck will not be back on that lot for any reason what so ever. I have never been so disgusted with a purchase of a new truck as I am buying it from Go Dodge. Would I recommend this dealership? Absolutely not. If your thinking of buying a vehicle DO NOT GO HERE. More

Painful Have been to this dealership 8 times with my new truck. Before we bought it we came to look at truck wasn't here. Scheduled another day ,didn't show Have been to this dealership 8 times with my new truck. Before we bought it we came to look at truck wasn't here. Scheduled another day ,didn't show up. Finally 3rd time got to see the truck. Made a deal. Manager hadn't cleaned it out do had to take it again.... picked up next day. Didnt bring in all the fobs. Had to come back again. Wouldn't put mud flaps on the truck. Quoted me $500+ to put some on. Took truck home again. Rain sensors not working. Another visit. Was told they intentionally put the wrong windshield in waiting for the right one. We were told nothing of it. Had girls check when last oil change was cuz was supposed to be fone before we picked up truck. Nope not done....back in for another visit took a long week to find a windshield. Wrong sensor.... have to make yet another visit for that piece. Will see if it's all good now. Michelle in service was good. Just sales and the dealership as a whole was terrible. Especially managers . More

Going extra mile We had issues with previous financial institutions. Tracey G was all out to getting this situation resolved and did not quit until taken care of. We had issues with previous financial institutions. Tracey G was all out to getting this situation resolved and did not quit until taken care of. More