Gateway Chevrolet

What though was end of lease vehicle within a month or two was never conveyed that it was 13 or 14 months away. We were told that there would be no issues returning the leased vehicle early (to us 1 or 2 two was never conveyed that it was 13 or 14 months away. We were told that there would be no issues returning the leased vehicle early (to us 1 or 2 months) that the dealer would pick up the remainder of the lease. Later we found out that they HID the fact that it was 12 + months early. They muscled the buyer of the new vehicle to only look at the last line and the monthly payments. They never went line by line to ensure that we understood all the costs. Later we found out that they actually added $5,000 to the cost to cover the early return of the leased vehicle. This in our minds was down right underhanded and deceitful by not only the salesman but the business manager. We have purchased many vehicles from Gateway in the past many driving years, will NEVER step in the doors of this dealership again. GM was also no help in resolving this. Caveat emptor Me as the writer of this also will never buy a GM vehicle from Gateway and will spread the deceitful practices to as many others as I can. This was underhanded which is not the way to keep or obtain new customers. Social Media is a good tool to let others know what is right or wrong with retailers More

I took my Terrain in because of problems with the battery. Jeremy looked after me with quick and efficient service. Great customer service by Jeremy! battery. Jeremy looked after me with quick and efficient service. Great customer service by Jeremy! More

I have bought a few vehicles from GAteway and have always been satisfied. Have always taken vehicles there for service. I have been very pleased with the service. been satisfied. Have always taken vehicles there for service. I have been very pleased with the service. More

First time going to gateway been gm client for 15 years. Great service Jeremy helped me with everything answered all my questions would recommend gateway 100% ask for Jeremy great service. Great service Jeremy helped me with everything answered all my questions would recommend gateway 100% ask for Jeremy great service. More

Very good to deal with bought it on a Wednesday and they had it ready for pick up on the following Saturday, and gave me a good price on my trade had it ready for pick up on the following Saturday, and gave me a good price on my trade More

Didn't show me a body damage on the rear passenger side, what I didn't see. Not enough brake fluid and antifreeze engine coolant what I didn't see. Not enough brake fluid and antifreeze engine coolant More

Took me in10 minutes early. They had me going again in 2/2 hour. Great service and people. I would highly recommend this dealership again 2/2 hour. Great service and people. I would highly recommend this dealership again More

Hello, I brought my car in 5 times in 6 months. Twice this month. Today, my car is stuck on my driveway. Not happy period! this month. Today, my car is stuck on my driveway. Not happy period! More

Very good service, was able to get appointment when I called. Alexia/Service Dept was very pleasant/efficient. She gave me instructions on the protocol when I asked. called. Alexia/Service Dept was very pleasant/efficient. She gave me instructions on the protocol when I asked. More

Excellent fast courteous serviceJeremy I know him for Excellent fast courteous service Jeremy I know him for over 15 years initially from Frost Queen street and then Bovaird road because of him I came t Excellent fast courteous service Jeremy I know him for over 15 years initially from Frost Queen street and then Bovaird road because of him I came to visit you More