Gateway Chevrolet

They are fooling people I asked for quotation and they actually replaced parts did service and alignment for my car. I was waiting for quotation but they gave me bill to pay I asked for quotation and they actually replaced parts did service and alignment for my car. I was waiting for quotation but they gave me bill to pay 931$. When I asked for manager, Receptionist lady said he already left. This how they fool people and make money. Please stay away from them. More

Great Service There is always great customer service. Sanjeev listens carefully to my requests and works with me to ensure that the work is done properly and to my There is always great customer service. Sanjeev listens carefully to my requests and works with me to ensure that the work is done properly and to my satisfaction. Lexi was professional and friendly when I was ready to pay the bill. What a great team!!! Thank you. More

Don’t go for repairs Service advisor me Verma is very expert to make customer put the charge for unnecessary services if want to chose this be prepared to pay 💰 ex Service advisor me Verma is very expert to make customer put the charge for unnecessary services if want to chose this be prepared to pay 💰 extra More

Sales person didn't do what he agreed to I was told by sales guy that he will give me $250 gas card since there was advertisement by dealership for that week. But he never gave once I signed I was told by sales guy that he will give me $250 gas card since there was advertisement by dealership for that week. But he never gave once I signed paper. And I asked him to trade-in my old car but he insisted to sell it outside not at the dealership. Once I signged paper he stopped taking my call or answering my text message. I think i should have took whatever promised before I sign papers. And my credit card was promised once I gave him. I had to cancel and order new one. Someone charged 0 dollar on Apple Itunes. I don't know who did it but happened days just after I gave for my car booking Overall I would not recommend the dealership or the sales person to anyone. I am thinking of complaint to OMVIC for the sales guy. More

Excellent service Service is excellent and employees are very courteous. Mechanic were good and to the point of what was wrong with my vehicle. Prices are very affordab Service is excellent and employees are very courteous. Mechanic were good and to the point of what was wrong with my vehicle. Prices are very affordable. More

My experience was horrible horrible My experience at this dealership was horrible because of the following: I took my car to fix the air conditioning and they changed my blower fan,they My experience at this dealership was horrible because of the following: I took my car to fix the air conditioning and they changed my blower fan,they fixed the blower fan the first time as I got home it wasn't working, went back couple days after the problem wasn't fixed they replace the blower fan again same issue the air condition not working well. Went back the third time then they diagnosed the issue which was the air conditioning lines that were leaking and not the blower,ended up getting charged for unnecessary damage. With the invoice number as followed 0003448 which was a cost of $689.73 second invoice number 0004188 which was a cost of $2542.75. Also got charged for diagnosing the wrong issue on both of my visits.for the future technicians needs to diagnose the right problem so customers doesn't get double charged for the wrong issue. More

The right fix. My wife has a 2012 GMC Acadia Denali and the vehicle stuttered at different speeds. We brought it to different dealers and no one could fined the fix My wife has a 2012 GMC Acadia Denali and the vehicle stuttered at different speeds. We brought it to different dealers and no one could fined the fix. The transmission tech from Gateway and I took the vehicle in a road test and he confirmed that the vehicle needed a new torque converter. That was the problem but, unfortunately I had to drive over 3 hours from home to find a dealer that knew what to do instead of saying that it was normal or they were not sure what was the problem. Before the fix another dealer actually gave me a bulleting from GM saying the conditions were normal. In this case they were completely wrong. Thanks to Jeff and his transmission tech for repairing our vehicle. More

Excellent service Excellent dealership I recommend this dealership... get your vehicle from there. Tarek and George help me out a lot.... gateway Gmc and Chevy number Excellent dealership I recommend this dealership... get your vehicle from there. Tarek and George help me out a lot.... gateway Gmc and Chevy number one dealership ... More

Great experience Very relaxing visit. Everyone I was in contact with were very pleasant to deal with. The complimentary coffee and news and sports on the TV are a nice Very relaxing visit. Everyone I was in contact with were very pleasant to deal with. The complimentary coffee and news and sports on the TV are a nice touch. More

Service Trust judgment of service advisor and sincerity. Kept me informed of what needed service and the price.the facilities were clean well maintained and i Trust judgment of service advisor and sincerity. Kept me informed of what needed service and the price.the facilities were clean well maintained and impeccable. Work was in general done in a timely bases and workmanship was top notched More