Gary Moe Hyundai

Slime from the beginning I was looking for a Santa Fe and walked on the lot to see one, they wanted a credit application prior to me driving the vehicle, it got worse from the I was looking for a Santa Fe and walked on the lot to see one, they wanted a credit application prior to me driving the vehicle, it got worse from there. I told them I was looking and wouldn’t be doing a credit application, they told me test drives are only for serious buyers. Needless to say, I left and drove straight to Edmonton Southtown Hyundai where I bought a Santa Fe 2 days later (might want to adjust your definition of serious buyer). This dealership, and I assume all other Gary Moe dealerships, are stuck in the 1970’s. I am like most buyers out there nowadays, I’m informed and know what I want. Their high pressure tactics don’t work anymore. Don’t buy from these sharks. PS look closer at the ‘Five star’ reviews for this dealership..... they are written by employees LOL More

Isaiah is the Best! Isaiah was the best, actually listened to what i was looking for and what my budget was and found me the vehicle to meet my needs. After a previous e Isaiah was the best, actually listened to what i was looking for and what my budget was and found me the vehicle to meet my needs. After a previous experience at Gary Moe, I was unsure if i would ever go back. Isaiah has convinced me to keep my business with Gary Moe (this is my 3rd vehicle). No detail was left explained - answered all my questions and tried to help with the BlueLink issue - that is with the manufacturer not the dealership., AND best of all - kept my budget in mind. Thank you Isaiah, I will definitely purchase my next vehicle from you!! More

Great sales people and finance people. I recently trade two of my vehicle's for new models to lower my payments. Chris Cotten was my salesman he did an excellent job. I recently trade two of my vehicle's for new models to lower my payments. Chris Cotten was my salesman he did an excellent job. More

I just purchased a Hyundai . I just purchased a Hyundai from Darcy, he's a very good sales person. He answered my questions that I had about the vehicle.,so I was at ease making I just purchased a Hyundai from Darcy, he's a very good sales person. He answered my questions that I had about the vehicle.,so I was at ease making my purchase.. Thank you Darcy for all your help. More

Amazing customer service Every person spoke to me and was extremely friendly. They have helped with things beyond their control and followed through with all promises. The sal Every person spoke to me and was extremely friendly. They have helped with things beyond their control and followed through with all promises. The salesman miles and finance manager alicia have been extremely helpful throughout the buying process. I will never buy anywhere else after this experience! More

Best dealership experience I’ve had My sales person was really nice (can’t remember his name :S) he listened to my needs and didn’t try to push my budget! I got a 2015 sonata and it’s th My sales person was really nice (can’t remember his name :S) he listened to my needs and didn’t try to push my budget! I got a 2015 sonata and it’s the best car I’ve ever owned, totally exceeded my expectations. The financing was easy and the lady that did my paperwork was really knowledgeable. I also won a trip to Vegas and my husband and I get to go in 3 months!! Hands down, best dealership experience I’ve ever had. Thanks Gary Moe Hyundai !! More

Lies and deception Do not buy a car here. Seems like this dealer has its own inbox at the complaint department of the Better Business Bureau, too, who told me that they Do not buy a car here. Seems like this dealer has its own inbox at the complaint department of the Better Business Bureau, too, who told me that they would add my complaint to those already on file... Anyhow, part of the deal on my car included a free Las Vegas vacation for two, which was presented to me as though it were a discount on the car. Turns out the vacation was not free, and when I asked them (the general sales manager) about it, they became openly hostile and told me that I would not be getting any tickets or hotel vouchers..nothing. And now that I read the complaints on this site, I kick myself for even having stepped foot on their property. "Thieves and rip-off artists" is entirely accurate. More

worst service dept.i have ever dealt with. Took our 2014 Sante Fe in to get the air conditioner fixed for the third time since we have owned it . Was told to bring it back at a later date to ha Took our 2014 Sante Fe in to get the air conditioner fixed for the third time since we have owned it . Was told to bring it back at a later date to have it diagnosed, I did and was told it needed a part replaced and a re-charge. That was a month ago and we still haven't gotten a phone call or follow up from the service manager. We called them last week and were told parts were on order ,no explanation or excuse offered.The sales dept. is trying to sell us a new Sante Fe and we were considering upgrading to a brand new one, but that's not going to happen. We bought new to have full warranty and peace of mind, and i have to say the Sante Fe is great SUV and i can accept that it is a machine and things break but i cant accept being jerked around by the service manager.From what i can see in other reviews this dealership has a management problem that needs to be dealt with More

Overal poor service I have owned my Elantra for 2.5 years now. Right off the hop i couldn't get my car when they said it would be ready. Had to use friends for 2 weeks to I have owned my Elantra for 2.5 years now. Right off the hop i couldn't get my car when they said it would be ready. Had to use friends for 2 weeks to drive me around as i sold my old car when Gary Moe said mine would be ready. Now dealing with ticking engine. Luckily they are telling me its covered under some recall warranty and will replace the short block of engine but i have now been waiting over a month for it to come in. My car is sounding worse every day and no one is helping me or telling me an estimated time. You would think they could offer a courtesy vehicle but havent. I have asked for a courtesty vehicle in the past and they told me many times that they are all being used right now by customers who are waiting on parts for months! To me that sounds horrible that it takes months for Hyundai to get parts in!! Overall the entire buying and now service has been just horrible. No one calls back or has answers and wont do anything to make amends. More

thieves and rip off artists The car had a rattle...I found the problem myself...a loose heat shield. It could not reach it myself so my wife took it in while I was travelling for The car had a rattle...I found the problem myself...a loose heat shield. It could not reach it myself so my wife took it in while I was travelling for work. A complete rip off....$1200 for a couple of lose bolts. The lies and stories they told were incredible. AVOID Gary Moe Hyundai....thieves and rip off artists. More