Gary Moe Hyundai
Red Deer, AB
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102 Reviews of Gary Moe Hyundai
Warranty About a year ago my antenna cover flew off on the highway on my Hyundai Genesis Coupe & they covered it under warranty & installed it themselves. A y About a year ago my antenna cover flew off on the highway on my Hyundai Genesis Coupe & they covered it under warranty & installed it themselves. A year later it flies off again, but this time they do not want to cover it because "it just doesn't come off" The first time it flew off & I literally heard it hit my car as it bounced off the trunk. Also they were the ones to install it the first time & they won't even cover that warranty on the install. Go here if you want to feel like xxxx after :) More
Sales I had a great experience dealing with Ken at Gary Moe Hyundia. He was very attentive, easy to deal with and tried his best to make the purchase proce I had a great experience dealing with Ken at Gary Moe Hyundia. He was very attentive, easy to deal with and tried his best to make the purchase process go smoothly. Thanks again for helping us out and getting us into a new 2019 Tuscon! More
Sales awesome. Service sucks I bought a used GMC Canyon here a week ago. Took it for a test drive and everything looked and seemed good. Took it home the next day and found the he I bought a used GMC Canyon here a week ago. Took it for a test drive and everything looked and seemed good. Took it home the next day and found the heated mirrors, and 1 power window has a malfunction. The roof is scratched and the shark fin antenna is broken. I brought it back the following day and was told we will get these issues looked after the following Monday. I dropped the truck off for a whole week. They wont even consider touching my truck because those issues are not a safety concern. So now I'm stuck with a truck that needs repairs that I was not aware of before purchase. I'd recommend them to buy a brand new ride with full warranty. Not used as the service department sucks and dont care about repairing anything beyond safety. More
Customer Service We brought up a mechanical concern and were charged $100 for them to give us a bulletin saying that our concern is a characteristic of this make and m We brought up a mechanical concern and were charged $100 for them to give us a bulletin saying that our concern is a characteristic of this make and model. Just does not sit well with me. More
Sick of having to fight with a service department I have purchased 8 vehicles in the last 10 years at this dealership. Last vehicle purchased is a 2014 Santa Fe. I live out of town so everytime I take I have purchased 8 vehicles in the last 10 years at this dealership. Last vehicle purchased is a 2014 Santa Fe. I live out of town so everytime I take it in I wait for it. It seems like over the last 2-3 years the service department has fallen apart - it doesn't matter how small or large the repair is there is always a fight. I have extended warranty that includes a rental for repairs when it has to stay overnight - everytime I feel like I have to fight for it. I shouldn't have to this is a service I have paid for. Last repair I took it in for was engine related when I picked it up I knew within a few blocks it wasn't corrected - they are now replacing the engine. wWhen I asked about them arranging the rental vehichle for the duration of the repair they told me the car will be 2 weeks before it's ready and that I can only have a rental for 5 days.....it's warranty why should I be paying for a rental for 11+ days? It doesn't matter if you only want to ask questions their response is always rude. Customer service is non existent. If you have to deal with their service department try Elizabeth as a service advisor she's the only polite one in there More
The detailer was awsome he made my car look fresh! the detailer was awesome also the mechanic did a really good job on my jeep that I bought from here and the sales man josh was such a cool guy he gave the detailer was awesome also the mechanic did a really good job on my jeep that I bought from here and the sales man josh was such a cool guy he gave me an wicked deal on a used 2015 jeep grand Cherokee it was pleasure doing business with these people. I would totally buy like ten more cars from them oh and the extremely short waiting time was a bonus. I would take my car for service every time all the time. More
Sales and Service My wife and I purchased two new Hyundai Elantras (2014 and 2016) from the Gary Moe Hyundai dealership in Red Deer. We have nothing but positives to s My wife and I purchased two new Hyundai Elantras (2014 and 2016) from the Gary Moe Hyundai dealership in Red Deer. We have nothing but positives to say about the salesmen when we made our purchases, and the service personnel that we have dealt with over the past five years. We have been extremely pleased with the service to our vehicles and certainly would recommend this dealership to other potential customers. Lyle and Rosemary Lorenz More
Do not purchase a car here! I can honestly say this is the worst example of deceptive and predatory sales tactics I have ever seen first hand. No I did not purchase a car here. L I can honestly say this is the worst example of deceptive and predatory sales tactics I have ever seen first hand. No I did not purchase a car here. Literally had to walk out of the showroom. They refused to show me detailed pricing and MSRP on a new vehicle! Instead he pulled out every trick from the parking lot credit rebuild sale handbook. A truly horrible experience. Do yourself a favour and stay away from this place. More
Great help!! After my first car shopping experience with Gary Moe Hyundai I walked away satisfied and very happy!! Jamie was great and really listened to everythin After my first car shopping experience with Gary Moe Hyundai I walked away satisfied and very happy!! Jamie was great and really listened to everything I wanted in a vehicle, and really looked for a vehicle he was confident would suit my needs and wants. Derek, the general manager, was phenomenal and really down to earth, upfront, and honest. I valued being treated with the upmost respect, and this is what Jamie, Derek, and Jacob showed me consistently. I highly recommend shopping for your vehicle with Gary Moe Hyundai! More
Rip off artists Needless to say I did NOT buy a car from them. I was pressured from the second I called to book an appointment to see the used Ford Focus they had on Needless to say I did NOT buy a car from them. I was pressured from the second I called to book an appointment to see the used Ford Focus they had on their lot. When I arrived I was immediately asked to start signing things, giving credit application permission, and was even asked to put a deposit down before test driving... The worst experience out of all of the dealerships I visited in Red Deer. I will never be stepping foot in their doors again. We noticed that the car needed some work and they said we couldn't even discuss repairs until after the car was purchased. More