Freedom Ford

Gesture of Goodwill After waiting for almost 5 hours last October for an oil change/tire rotation, Freedom Ford offered me a complimentary detailing of my Escape. I thou After waiting for almost 5 hours last October for an oil change/tire rotation, Freedom Ford offered me a complimentary detailing of my Escape. I thought that was very nice of them and said that I would bring it in in the Spring. I picked up my vehicle on Monday of this week and noticed a few of things: *The carpet is dusty and musty (I was advised that they do not have a carpet shampooer??) *The door jams and the bumper under the hatch were not wiped *and my care smells rotten. (a co-worker and a friend that have since been in it both told me this!) I realize some people are never happy with what they get, but I did not ask for the this service - I was offered it. If I had been paying for this detailing, it would have been shampooed and spotless before I drove away. Maybe I am swayed in my perception of Freedom now that it is owned by Go Auto..... Not sure how I feel about that company. None-the-less, thank your Freedom for the vehicle cleaning and I will see you in the Fall for my next scheduled maintenance service. More

Great Customer Service Roxanne Autor provided me an excellent customer service from the moment the car was received, until I walked out of the door. She took the time to und Roxanne Autor provided me an excellent customer service from the moment the car was received, until I walked out of the door. She took the time to understand the reason for my visit and made an assessment of my previous service. When the estimate was sent she went over it with me in detail explaining what they meant and the importance of each one of them. More

Top Notch Service Roxanne always goes above and beyond to make sure that my car and myself are very well taken care of. Couldn't ask for anyone better! Roxanne always goes above and beyond to make sure that my car and myself are very well taken care of. Couldn't ask for anyone better! More

Excellent service I always take my Flex to quick lube for all it's service needs. Lisa is always friendly and her guys do a great job on my car. I trust her advice and I always take my Flex to quick lube for all it's service needs. Lisa is always friendly and her guys do a great job on my car. I trust her advice and knowledge regarding my car. More

Excellent I look a new or use car last month ,and jay is one of employees of freedom ford was helping me and he explain about the price and defference of use I look a new or use car last month ,and jay is one of employees of freedom ford was helping me and he explain about the price and defference of use and new ,,and he is so friendly , More

Had some warranty work done on my F-150, dealt with Cori I really enjoyed Cori, with her friendly ways. Cori has very advanced communication skills that would go a long ways in any industry. She must be a va I really enjoyed Cori, with her friendly ways. Cori has very advanced communication skills that would go a long ways in any industry. She must be a valuable asset to Freedom Ford. And I am not just saying that Cori, because I am going to be single soon. Besides, I do not have my new car yet!!! More

First service of my Ford Edge I was met by friendly, helpful people to help me through my first service experience. Roxanne is very easy to talk to, very efficient and set me up w I was met by friendly, helpful people to help me through my first service experience. Roxanne is very easy to talk to, very efficient and set me up with a shuttle ride home. Easiest vehicle service I have experienced. More

Incredible over the top experience. I gave Cori the rating I did not only because of the incredible personal service I received from her but when my vehicle needed to be towed in she und I gave Cori the rating I did not only because of the incredible personal service I received from her but when my vehicle needed to be towed in she understood my circumstances that I required my vehicle every day for my job and she booked me in immediately. Everyone involved in fixing my truck and getting it back to me was incredible. I will always go back to them and recommend them to everyone. It really pays to bring your vehicle to a dealer, you know you're going to get the best service and properly fixed. They really do go the extra mile. More

Time and time again! Another seamless service! Thank you Roxanne and team! I was able to get my Escape in super short notice for a needed oil change. The team found a Another seamless service! Thank you Roxanne and team! I was able to get my Escape in super short notice for a needed oil change. The team found a leak in my oil pan, fixed it and had me on my way with no bumps to my schedule nor to my wallet. <3 Can't say enough about the benefits of both the "Gas n'Go" package I added at the time of purchase and the cherry on top through the amazing service team at Freedom! Thank you! More

Bought a new 2017 f150 I had a very pleasant experience buying my new truck from Vladimir (who is not listed) and Chris...both guys did a great job of listening to what I wa I had a very pleasant experience buying my new truck from Vladimir (who is not listed) and Chris...both guys did a great job of listening to what I wanted and made sure that my requests were met on my new truck purchase...thanks guys... More