Freedom Ford

problem keeps repeating My Ford Focus 2013 has continued to have transmission problems. It was fixed in 2015 ( no charge to me) and then in 2016 ( no charge to me). Both of t My Ford Focus 2013 has continued to have transmission problems. It was fixed in 2015 ( no charge to me) and then in 2016 ( no charge to me). Both of those times the issue went away for about a year. This last time (May 2017) I took it in yet again (no charge to me) with the same issue. This time the issue isn't fixed. To be honest I'm getting frustrated that the issue keeps reoccurring and now this last time it wasn't even fixed. Every time I bring my car in it's a hassle since I have to borrow a car from my family member and wonder if I'm going to have to pay for the issue. At this point I'm seriously considering getting rid of the car. As for trying to get the issue fixed again... I guess i will give it another go in a few weeks. More

Quality Care I experienced Freedom Ford's "Quality Care". Thank-you Eric Irion for honoring my requests. I feel my truck will be "well taking care of" with each I experienced Freedom Ford's "Quality Care". Thank-you Eric Irion for honoring my requests. I feel my truck will be "well taking care of" with each service visit. More

Amazing customer service Roxanne is always my go-to person when it comes to my vehicle. She knows her products and will fit me in ASAP to my convenience. Roxanne is super frie Roxanne is always my go-to person when it comes to my vehicle. She knows her products and will fit me in ASAP to my convenience. Roxanne is super friendly and we always have lots of fun when my vehicle needs to be service. She cares about my safety and always make sure I'm satisfy with the work they have done to my vehicle. You will always have quality service with Roxanne. Marie-Josee More

Always great service Roxanne is amazing. She is very knowledgeable and strait forward. She is very friendly and most importantly very honest when it comes to what is requi Roxanne is amazing. She is very knowledgeable and strait forward. She is very friendly and most importantly very honest when it comes to what is required to get fixed right away. More

Warranty work done to my 2012 before it expired Roxanne treated me really well ensured I was looked after truck was completed ahead of expected time. Thanks again. I will be returning for any future Roxanne treated me really well ensured I was looked after truck was completed ahead of expected time. Thanks again. I will be returning for any future work or maybe even the purchase of a new truck. More

Staff When i first contacted Thomas he immediately started working on my application, he kept in touch and i would recommend Thomas to anyone. He worked ha When i first contacted Thomas he immediately started working on my application, he kept in touch and i would recommend Thomas to anyone. He worked hard to get me financed and the vehicle i wanted. The staff at dealership were nice and helpful as well. More

Amazing sales staff I went to Freedom Ford after my vehicle was totalled in an accident. I had just spent close to three hours at another dealership being told that what I went to Freedom Ford after my vehicle was totalled in an accident. I had just spent close to three hours at another dealership being told that what I wanted did not exist for the price I wanted (it was during the year end sales event). I left that dealer and drove to Freedom. Within 30 minutes my salesman found a car with the features I wanted (and a couple extra) for the price I wanted to pay. It was a great experience made even better after having just walked away from a terrible experience at a different dealership. The salesman wasn't pushy at all, and actually took the time to listen to what I wanted. More

Totally Supported Shopping at Freedom Ford was an awesome experience. My Salesman Thomas Ly was friendly, knowledgeable and not the least bit pushy. I had a specific Shopping at Freedom Ford was an awesome experience. My Salesman Thomas Ly was friendly, knowledgeable and not the least bit pushy. I had a specific list of items that I wanted and Thomas searched the inventory carefully to find a match that would work for me. The Finance Manager Ali Hamade went over and beyond to get me the best possible deal. I was under the miss information that not having debt was a good thing but not having a credit rating is worse than having bad credit. Ali took the time to find out why I was in the situation that I was in and used that information to fight for my loan to be approved. More

oil change on my Super Snake, tranmission check on my Cobra Eric was Fantastic each Visit. Kept me totally informed throughout wich was exactly what i asked. I get extremely concerned with who and how my veh Eric was Fantastic each Visit. Kept me totally informed throughout wich was exactly what i asked. I get extremely concerned with who and how my vehicles are handled. With a very bad experience 4 years ago going to another SVT dealer only beacuse you were too booked up i have learned since then to be patient for each visit with you at freedom Ford is worth the wait. **Also hats off to the mechanic who really appreciated my concerns and took extra care when changing oil on my Super Snake like it was his own. Roxanne also does a great job as she followed through on my requests and went out of her way to make sure i was happy. P.S. would also like to say talking to Heath in Parts Dept. was GREAT for there wasn't a question that he couldn't answer . Keep up the Great Job Freedom Ford Believe me when i say that your Service Dept. is Far above all the the others out there. Thank you Rick More

Repair on my F150 First two times I went here I was very pleased with how well I was treated, the quality of the work, and the time it took to get it done. The price w First two times I went here I was very pleased with how well I was treated, the quality of the work, and the time it took to get it done. The price was high but somewhat balanced off by the people and quality work. The last two I was treated well but wasn't satisfied they fixed the problem and they didn't take further accountability for their work. I was left dissatisfied and may not go back. More