Freedom Ford

Very professional, Polite, From my first phone call to the dealership the phone receptionist made feel like a valued customer. ??. Pedro my salesman carried the torch to the e From my first phone call to the dealership the phone receptionist made feel like a valued customer. ??. Pedro my salesman carried the torch to the end after that taking and e-mailing pictures and answering all my questions. ???? ?? On arrival to the dealership I found the F150 FX4 that I was looking at, clean and ready to go.. After inspection concerns where address and deal was made. From the receptionist, salesman, ( Pedro ) sales manager, service writer, and technicians along with the cleanliness of the dealership it was a first class experience. I now see why Ford rates them high. Good job to all . Thank you David Sivecki More

Great vehicle buying experience The sales experience was a positive one. Dan listened to what I was looking for and did not try to oversell myself. He was attentive and knew his pr The sales experience was a positive one. Dan listened to what I was looking for and did not try to oversell myself. He was attentive and knew his product well, the sales experience was not a high pressure and this was appreciated. More

Service The rear hatch window on my newly purchased 2014 Lincoln MKX (purchased from Freedom used vehicle sales on Dec 24, 2015) shattered, without cause, whi The rear hatch window on my newly purchased 2014 Lincoln MKX (purchased from Freedom used vehicle sales on Dec 24, 2015) shattered, without cause, while driving. As you can appreciate, this was a frightening experience while driving but thankfully I was not injured. I contacted Freedom Ford Service and spoke with Mireille. She managed to get me in for service immediately which was excellent under the circumstances. Mireille determined that my warranty did not cover the replacement of the window and after discussion with me she offered to speak to the used vehicle Manager and eventually he agreed to cover the cost to replace the window. I was very pleased that Freedom Ford agreed to cover the costs and Mireille was extremely helpful in ensuring I was taken care of.through the entire process. My only issue was with Master Glass who returned my vehicle to me with glass shards visible in the hatch area and remaining shards visible around the interior of the hatch. An excessive amount of inexplicable debris/dirt, from the replacement, was also observed all over the rear bumper. I expressed my concerns to Mireille and she immediately had one of the shop hands take my vehicle and vacuum up the obvious shards. Mireille also agreed to have a representative from Master Glass contact me, which was done. More

Quick, no xxxxxxxx, no games I bought a brand new truck. He sales person was incredibly knowledgeable, friendly and not pushy whatsoever. My wife and I had a great experience. I I bought a brand new truck. He sales person was incredibly knowledgeable, friendly and not pushy whatsoever. My wife and I had a great experience. I felt that I got a good deal, they respected our time and made it a pleasant experience. By far the best new car buying experience I have ever had. I would recommend them in a heartbeat. More

Upfront, honest , effective This is our families 5th vehicle our purchase from Dan Gillewich and our second. Knowing that dan is honest and just plan up front about about the fac This is our families 5th vehicle our purchase from Dan Gillewich and our second. Knowing that dan is honest and just plan up front about about the facts of the truck and listened to what we needed instead of telling us what we needed. He never tried to sell us something we don't need or upgrade to a fancier interior or unneeded extras. Dan is our referral to all our friends and family and even strangers James was precise, confident and knowledgable about all things finance and helped us through the whole process. More

excellent bought a used honda here and it was fantastic. the sales person was outstanding and there was no games and no hassling. would go back in a second. bought a used honda here and it was fantastic. the sales person was outstanding and there was no games and no hassling. would go back in a second. More

Couldn't be happier! Jason was personable, easy to talk to, and completely sympathetic to our situation. We went in one night and drove out the next with our new car. Ne Jason was personable, easy to talk to, and completely sympathetic to our situation. We went in one night and drove out the next with our new car. Never happened to us so quickly at any other dealership. He explained everything in depth and we never felt uncomfortable. Definitely recommended! More

Happy wife, Happy life My wife drives the vehicle that you always work on, while I am out of town she relies on you to keep her running. That is one big burden off my chest My wife drives the vehicle that you always work on, while I am out of town she relies on you to keep her running. That is one big burden off my chest. I have been taking my vehicles to you for the better part of 25 years and have no complaints at all about the work you do. Keep doing what your doing and I will stay a customer of yours forever. Thanks for looking after my wife, happy wife happy life. More

Unexpected break job Service is always great. Pleased with the overall experience. Work was done on time,on budget,with no complaints and no hassles . Would and will reco Service is always great. Pleased with the overall experience. Work was done on time,on budget,with no complaints and no hassles . Would and will recommend to family and friends. More

Quality service. Service was completed in fashionable time, staff was great/friendly and shuttle service a plus. Been getting service done on a regular basis for my f1 Service was completed in fashionable time, staff was great/friendly and shuttle service a plus. Been getting service done on a regular basis for my f150 since 2011 and never had an issue. More