Fish Creek Nissan

The staff at the dealership have always been prompt in addressing any questions that we have had and they have always extended their concern by asking "if we need any help?" addressing any questions that we have had and they have always extended their concern by asking "if we need any help?" More

Vitaly was excellent, answered all my questions fully explaining what I needed to know. Very professional, thank you Vitaly! explaining what I needed to know. Very professional, thank you Vitaly! More

Very good dealership to get service done. I like that they store my winter tires. Service Team is good to deal with. I like that they store my winter tires. Service Team is good to deal with. More

Fantastic service rep Jack Pigeon, honest assessment, dealt fairly with my car needs, because of his care & handling of my situation I will return. dealt fairly with my car needs, because of his care & handling of my situation I will return. More

Good service, good people and good price. Only place i bring my car fot service Only place i bring my car fot service More

Absolute crooks! Trying to say my repairs were $6000 when I found a $100 part from Amazon fixed it. And had the nerve to charge me to do a diagnostic that was a compl Trying to say my repairs were $6000 when I found a $100 part from Amazon fixed it. And had the nerve to charge me to do a diagnostic that was a complete fake. More

Ben (new salesman) was very helpful throughout our purchase. They were upfront and answered all our questions. Not high pressure sales. All round great experience. purchase. They were upfront and answered all our questions. Not high pressure sales. All round great experience. More

The worst experience. Aggressive Sales Strategies: Throughout the purchasing process, I felt subjected to aggressive and pushy sales strategies. I was constantly pressured Aggressive Sales Strategies: Throughout the purchasing process, I felt subjected to aggressive and pushy sales strategies. I was constantly pressured to make decisions with limited information, accompanied by persistent requests to sign agreements and disclose my credit card information. This approach does not align with my previous experience and raises concerns about the transparency of the transaction. Opaque Selling Process: Despite my repeated requests for clarification, I found the selling process to be opaque. The information provided was scarce, and my inquiries were met with vague answers. I was not presented with detailed information necessary for making informed decisions; instead, I was handed loose agreement pages to sign, contributing to my discomfort with the overall transaction. Inaccurate Information and Lack of Transparency: Several instances of inaccurate information or, at the very least, miscommunication occurred during the transaction. Examples include receiving misleading information about the application of pre-paid installments towards reducing interest and discrepancies in the agreed trade-in value versus the Terms of Settlement. More

Mike the manager was great, nice fellow, corrected my issues, but had to deal with the junior sales staff for about a month before Mike got involved. Purchased a used vehicle from them, only $15K, did my issues, but had to deal with the junior sales staff for about a month before Mike got involved. Purchased a used vehicle from them, only $15K, did my research, knew what I wanted and price willing to pay. I got a fair deal on price (maybe a few thousand to much but a tough market) BUT the vehicle had undisclosed damage. The showed me a clean carfax and a passed inspection report, but once I got home I noticed damage. They said they would fix it, but took over one month of back and forth. Finally I got the manager involved and damage was fixed within a few days. I should have not trusted their inspection report. Used cars can be tricky, but know your price and be sure to do your own inspection. Do not rush. I learned some valuable lessons....take your time. More

Well we were told tires had 80% wear left. ...ya right we replaced them and was told maybe 30% and were splitting. Good thing they were replaced. I really don't agree with all their sales t ...ya right we replaced them and was told maybe 30% and were splitting. Good thing they were replaced. I really don't agree with all their sales tactics. Making you feel guilty for doing or not doing something is completely wrong!!! Would not recommend!!! More