Fish Creek Nissan

Amazing dealership quick courteous service They let us know every detail on what they work on our car. know every detail on what they work on our car. More

I've been going to Fish Creek Nissan for the last 6 years. The staff and mechanics are outstanding! They make sure that my vehicle and I treated with the utmost care. years. The staff and mechanics are outstanding! They make sure that my vehicle and I treated with the utmost care. More

I booked in my Micra, just to have the new key set to my car - despite the receipt I shown them af payment for key April28. They wanted to charge me $477 for the job!!!! Had to fight and get angry to only p car - despite the receipt I shown them af payment for key April28. They wanted to charge me $477 for the job!!!! Had to fight and get angry to only pay the $101 that they originally quoted me in April. I know they are busy, but I am upset. What if I was just another ignorant elderly lady? Have been a customer for more than 10 years and highly praised your service. In the past! More

Good service and good service advisors. Treated well, Steve is very good at his job. Treated well, Steve is very good at his job. More

Lousy service department. I’ve called, emailed, and online chatted about a quote for brake repair and not a single peep from them. You would think a simple request like that w I’ve called, emailed, and online chatted about a quote for brake repair and not a single peep from them. You would think a simple request like that would take only a few minutes to get an answer on. I also checked this dealership on the BBB Calgary website. They’re not accredited and their last rating is C- More

Overall staff were very friendly and personable. Staff were also very helpful to address any concerns I had. The only thing i was a little uncomfortable with was my keys being left on the dash o Staff were also very helpful to address any concerns I had. The only thing i was a little uncomfortable with was my keys being left on the dash of my open vehicle after work was done. I’ll just have to request they are left at the counter next time More

Horrible customer service! They had my car for over two day with no communication, no information, or an attempt to reach me. When I finally got a hold of them (after multiple They had my car for over two day with no communication, no information, or an attempt to reach me. When I finally got a hold of them (after multiple phone calls and multiple voicemails) they mentioned they will call me back (which they never did). Finally on the second day, they mentioned I “missed my appointment” when in fact they did not check the drop off box, and they were making out as it was my fault for missing an appointment. They mentioned they might be able to look at it at if they have time. My car was ready after two days at the end of the second day. To reiterate they had my car for over 35 hours. More

After 5+ years service is now better but was not great initial 5years when I purchased prepaid maintenance package initial 5years when I purchased prepaid maintenance package More

I ordered new tires and went to the dealership to have them put on. Big surprise-no tires. They managed to have someone pick them up and I returned later in the day. Got home -big surprise- not the tires them put on. Big surprise-no tires. They managed to have someone pick them up and I returned later in the day. Got home -big surprise- not the tires I had paid for 2 weeks earlier. Of course these ones were cheaper than what I paid for. Phoned back to talk to the parts advisor but of course had to leave a message. Now I have to take more time off work to have this rectified as Fish Creek Nissan doesn’t do loaners anymore. Just par for the course at this place. More

Service writers are always super, no issues with any aspect of the service department however calling in can be quite painful at times. On hold times need to be improved aspect of the service department however calling in can be quite painful at times. On hold times need to be improved More