Fairley and Stevens

Motor Vehicule Inspection Brought in my truck for an MVI, turn out I needed a $350.00 dollar repair on my hand break. My maintenance program( for the last 6 years) had just exp Brought in my truck for an MVI, turn out I needed a $350.00 dollar repair on my hand break. My maintenance program( for the last 6 years) had just expired in August and I had a final major check-up done prior to the expire date. I did question why the issue had not been identified while they did my final inspection and took the position it was their responsibility. My customer services rep. (Sarah) was good at listening and did take the initiative to talk to her manager who also was good at listening and did offer to fix the problem free of charge. Thank you Sarah. More

Great independent dealer. We've bought two cars from here and also has them serviced in house. No complaints. Nice staff. All seems reasonable. I only wish they had a car d We've bought two cars from here and also has them serviced in house. No complaints. Nice staff. All seems reasonable. I only wish they had a car detailing service and that I would get my car back cleaned up.. ;) More

First time experience was awesome, everyone was so nice and Had a wonder experience car was finished even before my time pick up time. Everyone was very friendly. Will be finishing my extended warranty service Had a wonder experience car was finished even before my time pick up time. Everyone was very friendly. Will be finishing my extended warranty service maintance with you More

Friendly and Helpful I’ve been going to this dealership regularly since 2012 since I bought my F150. They always do just what I ask and take great care of my vehicle. The I’ve been going to this dealership regularly since 2012 since I bought my F150. They always do just what I ask and take great care of my vehicle. The staff are all very friendly and helpful, making the experience that much better! Well done! More

''Great People'' Husband and I went to Jim Tapp for a new car and he found what we wanted,{out of province}and we got our truck from him too. He was very helpful on th Husband and I went to Jim Tapp for a new car and he found what we wanted,{out of province}and we got our truck from him too. He was very helpful on the car we wanted. More

Always a great experience I own a Ford Ranger and always receive an email reminder to bring my truck in for service. I'm always treated with respect and they answer all my ques I own a Ford Ranger and always receive an email reminder to bring my truck in for service. I'm always treated with respect and they answer all my questions or concerns. More

Check Engine Light Made the call, got right into the shop right away, repaired my vehicle and back on the road couple hours. Service Staff is excellent, friendly and kn Made the call, got right into the shop right away, repaired my vehicle and back on the road couple hours. Service Staff is excellent, friendly and knowledgeable. Great Team !!! More

First service Extremely happy, brought my 2017 F150 in for its first service which included lube, oil and filter plus tire rotation. Was in and out just over an hou Extremely happy, brought my 2017 F150 in for its first service which included lube, oil and filter plus tire rotation. Was in and out just over an hour, the service staff were very courteous. More

Fast and friendly This was my first service appointment for my Ford Escape. Got an email reminder which is a bonus because life if too busy to remember everything! Fr This was my first service appointment for my Ford Escape. Got an email reminder which is a bonus because life if too busy to remember everything! From making an appointment to having the service done, the staff were courteous and professional. Service was done promptly. Great dealership! More

Fustrating You charged me $420.00 to replace a tire that should have been done under road hazard warrenty. I can get the same tire anywhere for under 100.00. You charged me $420.00 to replace a tire that should have been done under road hazard warrenty. I can get the same tire anywhere for under 100.00. More