Fairley and Stevens

Helpful and knowledgable staff! Stopped here when check engine light came on in our truck. Staff were helpful, accommodating and knowledgable. They provided quick diagnostics and rep Stopped here when check engine light came on in our truck. Staff were helpful, accommodating and knowledgable. They provided quick diagnostics and repair. The Service Advisor Jan and Mike, the Mechanic, went out of their way to help our family so we could continue on our camping road trip across the East coast. Would definitely reccomend this Ford dealership and can't thank them enough for their quick help! More

Tire issues - Vibration I purchased studded winter tires from a local supplier and there was a vibration issue they could not fix related to the tires. I decided to go to the I purchased studded winter tires from a local supplier and there was a vibration issue they could not fix related to the tires. I decided to go to the Ford dealer to get the problem fixed and they did. I noticed while at the dealer, they offered the same tires but I forget they offer tires plus excellent service. I should of bought tires from Ford Dealer. Always nice professional people to deal with and results to my satisfaction. More

Maintenance I am very pleased with the service I received for a scheduled maintenance appointment. I was taken on time, all work was done immediately and the staf I am very pleased with the service I received for a scheduled maintenance appointment. I was taken on time, all work was done immediately and the staff were very curious. More

Sa;es rep Sales rep (Wally Fraser) was extremely helpful in meeting my requirements. he patiently listened to my option request and made every effort to meet t Sales rep (Wally Fraser) was extremely helpful in meeting my requirements. he patiently listened to my option request and made every effort to meet them. I am very happy with the vehicle I purchased and I believe Wally was determined to do his best in providing me with the best possible veh available. More

Quick Service Warranty part needed replacement, fast authorization, easy to make convenient appointment. Appointment right on time with fast turn around. This is Warranty part needed replacement, fast authorization, easy to make convenient appointment. Appointment right on time with fast turn around. This is the fourth vehicle I have bought or leased from this dealer and have always experienced excellent friendly service. Excellent service from Bobbi Warnell, service advisor. More

Easy service My Ford deserves Ford service. I can show up with my two dogs and I'm accommodated in all respects. I love the drive in bay and I'm greeted immediatel My Ford deserves Ford service. I can show up with my two dogs and I'm accommodated in all respects. I love the drive in bay and I'm greeted immediately. This is my second Ford vehicle and I've been getting my service done there for 5.5 years. More

Great customer service. Great customer service and quality of work. On my 2013 F-150. Had a no start problem, took my truck in, first time there at this dealer ship and it wi Great customer service and quality of work. On my 2013 F-150. Had a no start problem, took my truck in, first time there at this dealer ship and it will not be my last. More

Motor Vehicule Inspection Brought in my truck for an MVI, turn out I needed a $350.00 dollar repair on my hand break. My maintenance program( for the last 6 years) had just exp Brought in my truck for an MVI, turn out I needed a $350.00 dollar repair on my hand break. My maintenance program( for the last 6 years) had just expired in August and I had a final major check-up done prior to the expire date. I did question why the issue had not been identified while they did my final inspection and took the position it was their responsibility. My customer services rep. (Sarah) was good at listening and did take the initiative to talk to her manager who also was good at listening and did offer to fix the problem free of charge. Thank you Sarah. More

Great independent dealer. We've bought two cars from here and also has them serviced in house. No complaints. Nice staff. All seems reasonable. I only wish they had a car d We've bought two cars from here and also has them serviced in house. No complaints. Nice staff. All seems reasonable. I only wish they had a car detailing service and that I would get my car back cleaned up.. ;) More