
Endras BMW MINI Durham
Ajax, ON
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783 Reviews of Endras BMW MINI Durham
The service was superb, fast, easy and very personable. Jason was more than accommodating and had very good knowledge of cars and competitors. He followed up on us and was very easy to talk to. He answered Jason was more than accommodating and had very good knowledge of cars and competitors. He followed up on us and was very easy to talk to. He answered all our questions and gave us what we wanted before we even asked. It has been the smoothest transaction and the most trustworthy of all our dealership experiences. More
Needed to finish my existing lease, and was looking for a new vehicle; as a lifetime leasee, this would be my first time financing. In a pinch because of my previous poor service/sales with Mini Downtown, I new vehicle; as a lifetime leasee, this would be my first time financing. In a pinch because of my previous poor service/sales with Mini Downtown, I was hesitant to deal with anyone - but Natasha made everything easier than expected, especially for someone not knowing anything about cars, financing, buying, or building my dream car. Her patience, kindness, and authenticity helped push past all the formalities involved in sealing the deal on her end, and my suspicions and defensiveness. She and Jason treated me as a friend, not as someone that was forking over her life savings! It made all the difference, and I am driving away confidently knowing that I am getting the machine I want, paying what I want, and not having to compromise my life to do so. At 32, this vehicle will one day house my future-family, and I couldn't be happier to have Natasha and Jason along with us, helping to foster the positivity! I was happy to join the Mini family with the lease of my previous Clubman, but this experience improved on the possibilities that that wonderful car brought to my life - and this car - with Natasha & Jason's help & care for me as a person, THEN as a customer - has solidified my wish and spot as a permanent member in the Mini family. I can't thank you both enough! More
Michelle and Natasha were great in providing various financial incentives so that I could afford to both pay off the bubble payment on my Mini Convertible who's financing was about to expire as well as financial incentives so that I could afford to both pay off the bubble payment on my Mini Convertible who's financing was about to expire as well as to purchase a new Mini (AWD Countryman). I was concerned with pricing / monthly payments and they worked to get what I needed. Great experience! More
Out standing dealership, This is my 4th BMW purchased Out standing dealership, This is my 4th BMW purchased at ENDRAS. Kevin Ghazi is a great salesman, he ALWAYS works very hard to put a fair deal Out standing dealership, This is my 4th BMW purchased at ENDRAS. Kevin Ghazi is a great salesman, he ALWAYS works very hard to put a fair deal togther for all parties - he really went out of his way to make thsi deal happen. The after service team are the best I have even seen. I highly recomend the ENDRAS team..... More
Luke was great. He was willing to try and do whatever he could to make you happy. He is great to work with and you really feel good about buying that car in the end. Great customer service. could to make you happy. He is great to work with and you really feel good about buying that car in the end. Great customer service. More
Returned to Endras to purchase a second BMW due to the excellent service from Roy Milley when we purchasing our first vehicle. We appreciate the professional attitude and knowledge that Roy Milley adds to excellent service from Roy Milley when we purchasing our first vehicle. We appreciate the professional attitude and knowledge that Roy Milley adds to the experience of purchasing a vehicle.Roys straight forward advise ensured the best vehicle to fit our needs. Thank You Roy for easy and stress free experiences when purchasing both our vehicles. More
Had a tremendous experience with my first BMW purchase. Luke was knowledgable and thorough in ensuring I was presented all the options to make an informed decision. The customer service was second to none Luke was knowledgable and thorough in ensuring I was presented all the options to make an informed decision. The customer service was second to none and clearly reinforced my decision as to why I purchased a BMW product. More
I had a great experience dealing with Roy and Shannon. In my life I never expected to spend over 2 hours at a car dealership discussing cars, available options, test-driving and everything else that goes wit my life I never expected to spend over 2 hours at a car dealership discussing cars, available options, test-driving and everything else that goes with purchasing a new vehicle. Roy gave me as much time as I needed and answered all my questions. I felt that I was well-informed to make a great decision on which vehicle to purchase. When I came back to sign the deal Shannon was prepared with all the paperwork and well-versed as she offered up additional options. The best part, Shannon was very informative but not pushy. An asset that is much appreciated by a consumer. More
Upon visiting the dealership for the first time I was very impressed with the atmosphere and the behavior of my sales professional Roy Milley ..I was considering other models but the ambience of this dea very impressed with the atmosphere and the behavior of my sales professional Roy Milley ..I was considering other models but the ambience of this dealership and the integrity of Roy made my decision easy .. There was a glitch in the initial order as the model received from Germany was not exactly as ordered but Roy and the manager Mitzi Brown immediately stepped up and rectified the situation by providing me with a loaner BMW at no cost until the new BMW arrived from Germany with the required options -- How much more could a client ask for ! From the initial visit through the test drive and during the sales negotation the team at Endra were thorough , professional & courteous ..Both my wife and I feel that we have not only purchased a vehicle but "We made new friends" Ken More