Endras BMW MINI Durham
Ajax, ON
Filter Reviews by Keyword
By Type
777 Reviews of Endras BMW MINI Durham
Had a tremendous experience with my first BMW purchase. Luke was knowledgable and thorough in ensuring I was presented all the options to make an informed decision. The customer service was second to none Luke was knowledgable and thorough in ensuring I was presented all the options to make an informed decision. The customer service was second to none and clearly reinforced my decision as to why I purchased a BMW product. More
I had a great experience dealing with Roy and Shannon. In my life I never expected to spend over 2 hours at a car dealership discussing cars, available options, test-driving and everything else that goes wit my life I never expected to spend over 2 hours at a car dealership discussing cars, available options, test-driving and everything else that goes with purchasing a new vehicle. Roy gave me as much time as I needed and answered all my questions. I felt that I was well-informed to make a great decision on which vehicle to purchase. When I came back to sign the deal Shannon was prepared with all the paperwork and well-versed as she offered up additional options. The best part, Shannon was very informative but not pushy. An asset that is much appreciated by a consumer. More
I have purchased two vehicles from Endras BMW with the help of Luke Pellow, on both occasions I received excellent service. Luke was informative and extremely knowledgeable. I went in with no idea what I help of Luke Pellow, on both occasions I received excellent service. Luke was informative and extremely knowledgeable. I went in with no idea what I was looking for, Luke explained the different features and models and was able to find me the perfect car on both occasions. After the experiences I had I will always drive BMW's and I will aways buy them at Endras More
Upon visiting the dealership for the first time I was very impressed with the atmosphere and the behavior of my sales professional Roy Milley ..I was considering other models but the ambience of this dea very impressed with the atmosphere and the behavior of my sales professional Roy Milley ..I was considering other models but the ambience of this dealership and the integrity of Roy made my decision easy .. There was a glitch in the initial order as the model received from Germany was not exactly as ordered but Roy and the manager Mitzi Brown immediately stepped up and rectified the situation by providing me with a loaner BMW at no cost until the new BMW arrived from Germany with the required options -- How much more could a client ask for ! From the initial visit through the test drive and during the sales negotation the team at Endra were thorough , professional & courteous ..Both my wife and I feel that we have not only purchased a vehicle but "We made new friends" Ken More
I've recently purchased a 2008 328i, which is my first BMW and I'm officially an addict now!! David's professional, and very open approach made the entire experience easy and enjoyable. Definitely won't b BMW and I'm officially an addict now!! David's professional, and very open approach made the entire experience easy and enjoyable. Definitely won't be the last time that I shop at Endras BMW. Thanks again! More
All customer service representatives were very friendly and eager to help in a positive way. Listened to everything we wanted and met our needs. I would most definitely recommend this dealer and the above and eager to help in a positive way. Listened to everything we wanted and met our needs. I would most definitely recommend this dealer and the above selected representatives to help my family and friends in choosing their next vehicle. More
Was very pleased with the service we received from Luke Pellow on behalf of BMW. We would not hesitate to return to this dealership and deal with Luke. Pellow on behalf of BMW. We would not hesitate to return to this dealership and deal with Luke. More
My interest was the BMW K1300S. Bike at the time was 2009 Triumph Rocket III. I had been hedging about upgrading to the BMW, but was always unsure about getting one. I started shopping around and ended up at Triumph Rocket III. I had been hedging about upgrading to the BMW, but was always unsure about getting one. I started shopping around and ended up at Ajax Endras BMW. Now I read about the K1300S and was wondering if I could take one out for a test ride. I spoke to James and he was more than willing to let me have a go. He jokingly said he would have have the paper work ready when I got back (since I would be hooked on the bike after my test ride). Well he was right I was hooked, but I had a couple of issues. James listened to all my concerns and amazingly got them all resolved. From Insurance to Financing. All resolved. Some adjustments on the Bike had to be done before I was happy. James made it happen. All the silly questions I had , he was able to answer. And never showed any signs of impatience. I was throughly amazed. This also applies to all the staff at Endras. The folks there are will willing to spend the time with you. It has totally changed my perspective of BMW. More