Endras BMW MINI Durham

I live in Ottawa and have been looking for a used BMW coupe. I found one at Endras BMW but was a bit skeptical about buying car sight unseen and based just on pictures. I did buy the car without seein coupe. I found one at Endras BMW but was a bit skeptical about buying car sight unseen and based just on pictures. I did buy the car without seeing anything but pictures because among other things I was very impressed by the steps that the dealership and Luke in particular took to first assure me of the quality and condition of the car. We were also able to arrange a fair price for my trade over the internet. The sales experience went quite smoothly with the whole team contributing to a positive experience. Endras even arranged to deliver my car to Ottawa as I had some constraints. I am a very happy customer and would not hesitate to recommend this dealer or Luke if you are looking for a car. More

Rajiv was friendly, knowledgeable and made the purchase a pleasure. He did not use typical sales tactics (pressure) and allowed me to take my time to decide if the vehicle was right for me. pleasure. He did not use typical sales tactics (pressure) and allowed me to take my time to decide if the vehicle was right for me. More

The service was superb, fast, easy and very personable. Jason was more than accommodating and had very good knowledge of cars and competitors. He followed up on us and was very easy to talk to. He answered Jason was more than accommodating and had very good knowledge of cars and competitors. He followed up on us and was very easy to talk to. He answered all our questions and gave us what we wanted before we even asked. It has been the smoothest transaction and the most trustworthy of all our dealership experiences. More

Needed to finish my existing lease, and was looking for a new vehicle; as a lifetime leasee, this would be my first time financing. In a pinch because of my previous poor service/sales with Mini Downtown, I new vehicle; as a lifetime leasee, this would be my first time financing. In a pinch because of my previous poor service/sales with Mini Downtown, I was hesitant to deal with anyone - but Natasha made everything easier than expected, especially for someone not knowing anything about cars, financing, buying, or building my dream car. Her patience, kindness, and authenticity helped push past all the formalities involved in sealing the deal on her end, and my suspicions and defensiveness. She and Jason treated me as a friend, not as someone that was forking over her life savings! It made all the difference, and I am driving away confidently knowing that I am getting the machine I want, paying what I want, and not having to compromise my life to do so. At 32, this vehicle will one day house my future-family, and I couldn't be happier to have Natasha and Jason along with us, helping to foster the positivity! I was happy to join the Mini family with the lease of my previous Clubman, but this experience improved on the possibilities that that wonderful car brought to my life - and this car - with Natasha & Jason's help & care for me as a person, THEN as a customer - has solidified my wish and spot as a permanent member in the Mini family. I can't thank you both enough! More

Michelle and Natasha were great in providing various financial incentives so that I could afford to both pay off the bubble payment on my Mini Convertible who's financing was about to expire as well as financial incentives so that I could afford to both pay off the bubble payment on my Mini Convertible who's financing was about to expire as well as to purchase a new Mini (AWD Countryman). I was concerned with pricing / monthly payments and they worked to get what I needed. Great experience! More

Out standing dealership, This is my 4th BMW purchased Out standing dealership, This is my 4th BMW purchased at ENDRAS. Kevin Ghazi is a great salesman, he ALWAYS works very hard to put a fair deal Out standing dealership, This is my 4th BMW purchased at ENDRAS. Kevin Ghazi is a great salesman, he ALWAYS works very hard to put a fair deal togther for all parties - he really went out of his way to make thsi deal happen. The after service team are the best I have even seen. I highly recomend the ENDRAS team..... More

Luke was great. He was willing to try and do whatever he could to make you happy. He is great to work with and you really feel good about buying that car in the end. Great customer service. could to make you happy. He is great to work with and you really feel good about buying that car in the end. Great customer service. More

Returned to Endras to purchase a second BMW due to the excellent service from Roy Milley when we purchasing our first vehicle. We appreciate the professional attitude and knowledge that Roy Milley adds to excellent service from Roy Milley when we purchasing our first vehicle. We appreciate the professional attitude and knowledge that Roy Milley adds to the experience of purchasing a vehicle.Roys straight forward advise ensured the best vehicle to fit our needs. Thank You Roy for easy and stress free experiences when purchasing both our vehicles. More

Luke was very informative on the options we had to trade our vehicle against the one we wanted to purchase. As well he was very professional and courteous. our vehicle against the one we wanted to purchase. As well he was very professional and courteous. More

Had a tremendous experience with my first BMW purchase. Luke was knowledgable and thorough in ensuring I was presented all the options to make an informed decision. The customer service was second to none Luke was knowledgable and thorough in ensuring I was presented all the options to make an informed decision. The customer service was second to none and clearly reinforced my decision as to why I purchased a BMW product. More