Endras BMW MINI Durham
Ajax, ON
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778 Reviews of Endras BMW MINI Durham
I had great service. This was a friendly team, willing to find solutions to problems. I would recommend this dealership and Shawna in particular for those interested in MINIs. find solutions to problems. I would recommend this dealership and Shawna in particular for those interested in MINIs. More
I recently purchased a 2008 535xi from Endras BMW in Ajax. I received very good Sales assistance from both Ron Matthews and Dave Ferguson. They were friendly and provided answers to all my questions. Ajax. I received very good Sales assistance from both Ron Matthews and Dave Ferguson. They were friendly and provided answers to all my questions. Throughout my visits and follow up phone calls there was never a sense of pressure. I'm not someone that enjoys shopping for cars, however I found it to be a good overall buying experience at Endras. I had reviewed similar cars at other BMW dealerships and found that the car I purchased at Endras to be the best value. I would also like to thank Michelle Beauvais for all her assistance with the financial agreement. She carefully explained everything and was helpful in making revisions per my request. Much appreciated Michelle. I'd have no hesitation to highly recommend Michelle, Ron and Dave. Mike More
My wife brought my car into the dealership today. She was dealing with Tyrone Pereira. Tyrone treated her with the utmost respect. She was impressed with the level of customer service Tyrone provided h was dealing with Tyrone Pereira. Tyrone treated her with the utmost respect. She was impressed with the level of customer service Tyrone provided her. Hearing that my wife was treated well, makes me glad that I am dealing with BMW Endras and especially Tyrone. Thank you Tyrone. More
Told me to fix 3 others components, but not what I had my Told me to fix 3 others components, but not what I had my car towed in for. Basic fuel pump replacement needed. Had my car diagnosed by private garag Told me to fix 3 others components, but not what I had my car towed in for. Basic fuel pump replacement needed. Had my car diagnosed by private garage in minutes. Your not telling the costumer exactly what is the problem, but instead just finding others thing to charge the costumer for. I paid labor charges and did not get the correct diagnoses. The fuel pump was not even on the repair estimate. More
This is my 3rd new BMW purchased from Endras BMW. I have always been extremely satisfied with both the sales support and service by Endras, so going with them for number 3 was an easy decision. I’ve been d always been extremely satisfied with both the sales support and service by Endras, so going with them for number 3 was an easy decision. I’ve been driving for more than 45 years and have bought a lot of vehicles during that time and dealt with a lot of dealerships and none can hold a candle to Endras when it comes to a friendly, helpful and professional staff. This time I was in the market for a smaller SAV and having researched my options online an after a X1 test drive at Endras, I knew exactly what I wanted (model, colour, packages, options, etc). My client advisor, Roy Miley, was immediately able to locate the exact X1 model and specifications I wanted – which, at the time, was on its way from Germany to Quebec. Within minutes it was being diverted to Endras. There were a few additional aftermarket mods I wanted on the vehicle and Roy looked after all that, so that 2 days after the vehicle arrived at Endras, all the mods were done and I took delivery. I was really pleased and impressed with Roy – who was without doubt, the most helpful and responsive client advisor or sales person I’ve ever dealt with - particularly in the area of communication. He was extremely responsive to any phone call or email I sent him and he kept me informed as to the status of the vehicle. I could not be more pleased with the entire purchase process or with the BMW X1. I highly recommend Endras to anyone considering a BMW. More
I was looking for a used BMW 335i xdrive Coupe for 6 months. I had a budget and a car in mind. A few weeks ago I came upon a car that was fitting 100% my criterias but it was in Ontario and I was in Que months. I had a budget and a car in mind. A few weeks ago I came upon a car that was fitting 100% my criterias but it was in Ontario and I was in Quebec. I contacted the dealer, and Kevin Ghazi got back to me about an hour after my e-mail inquiry. Kevin quickly understood what type of buyer I was and worked hard to get me the price I was looking for. He did not try to sell me something else, he just worked with me on the price. We closed the deal over the phone and Kevin then put me in touch with Michelle Beauvais for the financing. Michelle was wonderful. She did not try to sell me anything that I was not interested in, and processed all the paperwork on the phone. She went above and beyond to help me since my case was not 100% typical (out of province buyer). The car was delivered 3 days after we closed the deal, on a Saturday. I took the train from Montreal, traveled to Oshawa, picked up the car at the Dealership, and drove back to Montreal. Everything was ready when I arrived, the car was perfectly in shape and clean, and I didn't spend much more than 60 minutes at the dealership. That's the way I like it. When I got back to Quebec, I realized I was missing a paper to plate the car. Kevin sent it to me right away and I was in business. If you are reading this and are considering buying a car from Endras over the phone or from Internet, go ahead! Kevin is a guy you can trust and he will do everything he can to earn your business! More
I had an extremely happy experince purchasing my first BMW from Endras. Rob Lecesse was extremely helpful, infomative and pleasant throughout my entire buying process. Everyone at Endras are very friendl BMW from Endras. Rob Lecesse was extremely helpful, infomative and pleasant throughout my entire buying process. Everyone at Endras are very friendly and inviting, its a very warm dealership and the kind of place you stop by occasionaly to say hi. I have been driving a couple of Mecedes for the past number of years and this was my first BMW, and I can confidently say that I am sold on BMW for life. The car was ready for me in immaculate condition and Rob Lecesse took the time to go over all the features the car offers. I am totally inpressed with my 535i xdrive and would highly recomend Rob Lecesse and Endras for next car. Rolland R More
I live ouside of Hamilton ,Ontario and after checking with 3 BMW Dealerships in my area for an opportunity to purchase my first BMW, this was the only dealership that said bring your car in and we will with 3 BMW Dealerships in my area for an opportunity to purchase my first BMW, this was the only dealership that said bring your car in and we will figure somthing out that will work for you. This was an offer I could not resist and which no other dealership offered me at the time. 3 BMW cars later, I still travel to Ajax for the same reason. These sales people are eager to sell and service their customers, and although I wish I could find a closer dealership, this location goes out of their way to bring me back and customize and tailor to my requirements and needs. Great Sales Job Mr. Lecesse! Also met the Manager "Mitzi" who made a point to thank me for my business when I came into the dealership the first time and left a very humbling impression on me. As a sales person myself, Endras BMW is very lucky to have her onboard. Great Job Endras ! from One of your loyal customers... Christina More
This was our first experience with BMW and I'm sure it will not be our last! Luke was a truly fantastic sales employee who not only sold us on the brand but created a true passion and love for our new it will not be our last! Luke was a truly fantastic sales employee who not only sold us on the brand but created a true passion and love for our new vehicle. We could not wait for it to come in! Thanks Luke! More
Staff were extremely courteous and responsive from appointment scheduling to vehicle pick-up. My vehicle looked like brand new - clean and shiny - when I picked it up and drives as well as it did the appointment scheduling to vehicle pick-up. My vehicle looked like brand new - clean and shiny - when I picked it up and drives as well as it did the day and purchased it (2 years ago). This was my first service visit for this vehicle and I could really tell the difference - amazing. More