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Endras BMW MINI Durham

Ajax, ON

4.9
784 Reviews

100 Achilles Road

Ajax, ON

L1Z 0C5

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784 Reviews of Endras BMW MINI Durham

March 31, 2013

I had been considering an X1 for quite some time... about a year. I happened to be passing the Endras dealership and decided to pop in, check out what they had. The first person I met was Luke and he took More

by tylercalder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
March 31, 2013

We had an amazing experiance purchasing our 335IS from Rajiv Samuel, we saw the car on-line and Rajiv did his best to explain and send us pictures of the car because we live in Windsor. He answered every More

by tattieh79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
March 30, 2013

I went in to change my winter tires. Got a call to pick up the car because it was ready. The car was not ready. Has to be washed. When I got inside it had a bunch of promotional material along with this su More

by NigelBastiampillai
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Paet
Apr 26, 2013 -

Endras BMW MINI Durham responded

Hi there, Sorry to hear about your experience. Our Service Manager was in touch with you and we hope that the situation was resolved. We are sorry to hear about the paint transfer to your visor - as these customer gifts were new at the time, we hadn't experienced your situation before. We have since stopped using them and have asked for new ones to be made. In light of the situation we have offered to detail your car, we hope to make up for the unfortunate experience and hope that we can earn your business back again in the future. As you can see from the rest of our reviews, we are a very high-quality and service-first dealership. In regards to your wheel lock, we apologize - our mistake. I trust that this was delivered to you promptly. Please let me know if there is anything else we can do to assist. Thank you, Mark Mark Endras mendras@endrasbmw.com

March 29, 2013

Visited Endras BMW after an unhappy trip to my local BMW Mississauga. An extreme contrast in quality, friendliness, and first and foremost, fair pricing. I was initially greeted by Kevin, and warmly w More

by rtangri89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Ghazi, Shannon Groves
March 29, 2013

Shant is an amazing service adviser although he wasn't my original SA he was more than happy to help me out, he also was very knowledgeable and went the extra mile. More

by mustafaelkalza
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shant Sorfazlian
March 28, 2013

Kevin was straightforward, incredibly knowledgeable and really helpful. He made my first visit to a BMW dealership the best he possibly could. A straight shooter that is reasonable and honest. I am definit More

by klgjr915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Ghazi
March 27, 2013

I recently purchased a 2008 535xi from Endras BMW in Ajax. I received very good Sales assistance from both Ron Matthews and Dave Ferguson. They were friendly and provided answers to all my questions. More

by mdart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
March 27, 2013

I had great service. This was a friendly team, willing to find solutions to problems. I would recommend this dealership and Shawna in particular for those interested in MINIs. More

by miyadjuric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
March 27, 2013

My wife brought my car into the dealership today. She was dealing with Tyrone Pereira. Tyrone treated her with the utmost respect. She was impressed with the level of customer service Tyrone provided h More

by rbadali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrone Pereira
March 26, 2013

Told me to fix 3 others components, but not what I had my Told me to fix 3 others components, but not what I had my car towed in for. Basic fuel pump replacement needed. Had my car diagnosed by private garag More

by cantfinaname1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shant Sorfazlian
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