Endras BMW MINI Durham

We had an amazing experiance purchasing our 335IS from Rajiv Samuel, we saw the car on-line and Rajiv did his best to explain and send us pictures of the car because we live in Windsor. He answered every Rajiv Samuel, we saw the car on-line and Rajiv did his best to explain and send us pictures of the car because we live in Windsor. He answered every question we had about the car, even on his day off from work. It was well worth the 4 hour ride from Windsor to purchase the car and we would recommend the dealership and Rajiv to anyone looking to purchase a BMW. More

I stopped by Endras BMW not knowing what kind of vehicle I was looking for. My current lease was expiring and I had done some preliminary looking around at a few different makes and models that I was inter I was looking for. My current lease was expiring and I had done some preliminary looking around at a few different makes and models that I was interested in. The first person I met was Luke Pellow who graciously showed me all of the BMW models that were in my price range. We test drove multiple vehicles until until we found the right fit. At this point, I was not interested in looking at other manufacturers. Luke's friendliness and professionalism made the whole experience very comfortable and we were able to make a deal quickly. I definitely recommend Luke to anyone looking to buy a new vehicle. More

I had been considering an X1 for quite some time... about a year. I happened to be passing the Endras dealership and decided to pop in, check out what they had. The first person I met was Luke and he took a year. I happened to be passing the Endras dealership and decided to pop in, check out what they had. The first person I met was Luke and he took some time to show me around the dealership, walk me through the features and pricing of the X1. He told me that he'd be my guy, he was the best in the business and not to worry, he'd take care of me. I figured that was all xx, typically sales guy speak. I ended up emailing 8 dealerships, requesting a quote on the X1. Luke was the first one to get back to me and was the only one who was able to get me to a monthly payment I was comfortable with. Every other dealership I spoke with was only concerned with getting me in through their door, trying to up-sell me or tell me they couldn't get me in the car I wanted, at the price I was looking for. Luke was able to do it all and he was able to get me in the car I wanted.... even though there was just 1 left in Canada and another dealership didn't want to give it up. Luke made buying my first BMW an absolute pleasure and I would highly recommend and the Endras dealership to anyone looking to get into their dream car. They'll work with you, coach you and do everything in their power to get you into the vehicle you want. They're not in the business of losing money on every car they sell and don't expect that, but you'll be a great hands with Luke Pellow and I'll be recommending him to anyone I know who's in the market. More

I went in to change my winter tires. Got a call to pick up the car because it was ready. The car was not ready. Has to be washed. When I got inside it had a bunch of promotional material along with this su up the car because it was ready. The car was not ready. Has to be washed. When I got inside it had a bunch of promotional material along with this survey. There was a sunglass holder on the visor. Black clip on a tan visor... left a mark due to cheap paint. Then when I got home I couldn't find the winter set of lugs in the car, only the key... Called them back right away and they said the service department was closing and they had to look for it on Monday... The lady on the phone was nice and said they would mail it to me. Hopefully it works out. A simple tire change (wheels on rims) and now I have to spend my time cleaning the visor and tracking down my own set of winter lugs... Unimpressed I usually go to Parkview BMW. Only went here because I store my tires closer to Endras BMW. More

Shant is an amazing service adviser although he wasn't my original SA he was more than happy to help me out, he also was very knowledgeable and went the extra mile. wasn't my original SA he was more than happy to help me out, he also was very knowledgeable and went the extra mile. More

Visited Endras BMW after an unhappy trip to my local BMW Mississauga. An extreme contrast in quality, friendliness, and first and foremost, fair pricing. I was initially greeted by Kevin, and warmly w Mississauga. An extreme contrast in quality, friendliness, and first and foremost, fair pricing. I was initially greeted by Kevin, and warmly welcomed; We discussed the options and background of a specific used vehicle that I had located via Autotrader. While test-driving the vehicle, Kevin explained the options on the vehicle, and the 50/50 weight distribution. Needless to say, we were happy enough to discuss pricing upon return (although initially we had decided beforehand not to make a decision unless we were confident that we could negotiate a price to a reasonable amount). We were shown the various financing rates and total costs involved in the specified vehicle at the asking price. At this point, due to the helpfulness of Kevin, and extreme friendliness of the adjoining MINI staff located in the same building; in addition to an already fair price, we were ready to throw out our offer. Although negotiations were lengthy, Dave and myself (alongside Kevin) were able to come to an extremely attractive deal for a certified vehicle with years of warranty left, and agreed on a contract with financing that I was very comfortable committing to. Financing seemed to be quite hectic (re. BMW Credit), and although labor inducing, was finalized with relative ease thanks to the help of Shannon within a few days. Note also, Rajiv was more than happy to answer questions on the new vehicles in stock (although I was only inquiring for future purchases/family). Overall, a great transaction owed to the staff at Ajax Endras BMW/MINI. Happy to recommend, will definitely do business with again, and left this afternoon with my BMW X5 with a smile and no regrets. More

Kevin was straightforward, incredibly knowledgeable and really helpful. He made my first visit to a BMW dealership the best he possibly could. A straight shooter that is reasonable and honest. I am definit really helpful. He made my first visit to a BMW dealership the best he possibly could. A straight shooter that is reasonable and honest. I am definitely coming back, and sending my friends and family to Kevin! More

I recently purchased a 2008 535xi from Endras BMW in Ajax. I received very good Sales assistance from both Ron Matthews and Dave Ferguson. They were friendly and provided answers to all my questions. Ajax. I received very good Sales assistance from both Ron Matthews and Dave Ferguson. They were friendly and provided answers to all my questions. Throughout my visits and follow up phone calls there was never a sense of pressure. I'm not someone that enjoys shopping for cars, however I found it to be a good overall buying experience at Endras. I had reviewed similar cars at other BMW dealerships and found that the car I purchased at Endras to be the best value. I would also like to thank Michelle Beauvais for all her assistance with the financial agreement. She carefully explained everything and was helpful in making revisions per my request. Much appreciated Michelle. I'd have no hesitation to highly recommend Michelle, Ron and Dave. Mike More

I had great service. This was a friendly team, willing to find solutions to problems. I would recommend this dealership and Shawna in particular for those interested in MINIs. find solutions to problems. I would recommend this dealership and Shawna in particular for those interested in MINIs. More

Told me to fix 3 others components, but not what I had my Told me to fix 3 others components, but not what I had my car towed in for. Basic fuel pump replacement needed. Had my car diagnosed by private garag Told me to fix 3 others components, but not what I had my car towed in for. Basic fuel pump replacement needed. Had my car diagnosed by private garage in minutes. Your not telling the costumer exactly what is the problem, but instead just finding others thing to charge the costumer for. I paid labor charges and did not get the correct diagnoses. The fuel pump was not even on the repair estimate. More