Endras BMW MINI Durham
Ajax, ON
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778 Reviews of Endras BMW MINI Durham
We didn't know Roy Milley when we landed at Endras. We were having our 2009 328xi serviced having driven from Kingston. It was 0800 on a Monday. Roy was hanging up his coat near a red X3 that my wife We were having our 2009 328xi serviced having driven from Kingston. It was 0800 on a Monday. Roy was hanging up his coat near a red X3 that my wife was drooling over. Roy sensed her interest, engaged in conversation and within an hour or so we were now a 2 BMW family. Roy was very professional, took us on a test drive, knew his product inside/out and made our entire transaction enjoyable. I had questions about the X3 and Roy had the answers.We returned two weeks later to pick up the new vehicle and again Roy was attentive spending considerable time completing the purchase and giving my wife in car instruction. Overall we were very impressed with Roy, and the folks at Endras. No hesitation in recommending Roy and this dealership! On leaving Roy suggested a place for lunch (Hot Rocks) and it was Great! Love the new X3! More
When I walked into the Endras dealership I didn't know what to expect. This was going to be my first purchase of a BMW so of course I had a lot of questions and a bit of apprehension but that was put know what to expect. This was going to be my first purchase of a BMW so of course I had a lot of questions and a bit of apprehension but that was put to rest once I met Kevin he put me at ease right away, he answered all my question, asked my price point and made some suggestions. He then took me out to the parking lot to look at two BMW that was within my price point. I settled on the X5 SUV what a babe that is. Kevin was patient and this whole transaction seemed so effortlessly. By the way Kevin I need some more lessons in how to used those high tech stuff that came with the X5. My experience with you as my salesman was just phenomenal, a big shout out to Dave your manager for also taking the time to make my first experience of owning a X5 one I won't soon forget. I will certainly recommend this dealership and especiallyyou Kevin to my friends and family. Thanks ever so much More
I have dealt with Roy Milley for quiet some time , this has been our third Mini that we have leased from Mini Durham. My experience with Roy over the years has been nothing short of outstanding. He is tot has been our third Mini that we have leased from Mini Durham. My experience with Roy over the years has been nothing short of outstanding. He is totally dedicated to pleasing the customer and his mannerism in dealing with customers is totally awesome. I look forward to dealing with him whenever I am in the market for another car. I would recommend him without any hesitation. More
I stopped by Endras BMW not knowing what kind of vehicle I was looking for. My current lease was expiring and I had done some preliminary looking around at a few different makes and models that I was inter I was looking for. My current lease was expiring and I had done some preliminary looking around at a few different makes and models that I was interested in. The first person I met was Luke Pellow who graciously showed me all of the BMW models that were in my price range. We test drove multiple vehicles until until we found the right fit. At this point, I was not interested in looking at other manufacturers. Luke's friendliness and professionalism made the whole experience very comfortable and we were able to make a deal quickly. I definitely recommend Luke to anyone looking to buy a new vehicle. More
I had been considering an X1 for quite some time... about a year. I happened to be passing the Endras dealership and decided to pop in, check out what they had. The first person I met was Luke and he took a year. I happened to be passing the Endras dealership and decided to pop in, check out what they had. The first person I met was Luke and he took some time to show me around the dealership, walk me through the features and pricing of the X1. He told me that he'd be my guy, he was the best in the business and not to worry, he'd take care of me. I figured that was all xx, typically sales guy speak. I ended up emailing 8 dealerships, requesting a quote on the X1. Luke was the first one to get back to me and was the only one who was able to get me to a monthly payment I was comfortable with. Every other dealership I spoke with was only concerned with getting me in through their door, trying to up-sell me or tell me they couldn't get me in the car I wanted, at the price I was looking for. Luke was able to do it all and he was able to get me in the car I wanted.... even though there was just 1 left in Canada and another dealership didn't want to give it up. Luke made buying my first BMW an absolute pleasure and I would highly recommend and the Endras dealership to anyone looking to get into their dream car. They'll work with you, coach you and do everything in their power to get you into the vehicle you want. They're not in the business of losing money on every car they sell and don't expect that, but you'll be a great hands with Luke Pellow and I'll be recommending him to anyone I know who's in the market. More
We had an amazing experiance purchasing our 335IS from Rajiv Samuel, we saw the car on-line and Rajiv did his best to explain and send us pictures of the car because we live in Windsor. He answered every Rajiv Samuel, we saw the car on-line and Rajiv did his best to explain and send us pictures of the car because we live in Windsor. He answered every question we had about the car, even on his day off from work. It was well worth the 4 hour ride from Windsor to purchase the car and we would recommend the dealership and Rajiv to anyone looking to purchase a BMW. More
I went in to change my winter tires. Got a call to pick up the car because it was ready. The car was not ready. Has to be washed. When I got inside it had a bunch of promotional material along with this su up the car because it was ready. The car was not ready. Has to be washed. When I got inside it had a bunch of promotional material along with this survey. There was a sunglass holder on the visor. Black clip on a tan visor... left a mark due to cheap paint. Then when I got home I couldn't find the winter set of lugs in the car, only the key... Called them back right away and they said the service department was closing and they had to look for it on Monday... The lady on the phone was nice and said they would mail it to me. Hopefully it works out. A simple tire change (wheels on rims) and now I have to spend my time cleaning the visor and tracking down my own set of winter lugs... Unimpressed I usually go to Parkview BMW. Only went here because I store my tires closer to Endras BMW. More
Shant is an amazing service adviser although he wasn't my original SA he was more than happy to help me out, he also was very knowledgeable and went the extra mile. wasn't my original SA he was more than happy to help me out, he also was very knowledgeable and went the extra mile. More
Visited Endras BMW after an unhappy trip to my local BMW Mississauga. An extreme contrast in quality, friendliness, and first and foremost, fair pricing. I was initially greeted by Kevin, and warmly w Mississauga. An extreme contrast in quality, friendliness, and first and foremost, fair pricing. I was initially greeted by Kevin, and warmly welcomed; We discussed the options and background of a specific used vehicle that I had located via Autotrader. While test-driving the vehicle, Kevin explained the options on the vehicle, and the 50/50 weight distribution. Needless to say, we were happy enough to discuss pricing upon return (although initially we had decided beforehand not to make a decision unless we were confident that we could negotiate a price to a reasonable amount). We were shown the various financing rates and total costs involved in the specified vehicle at the asking price. At this point, due to the helpfulness of Kevin, and extreme friendliness of the adjoining MINI staff located in the same building; in addition to an already fair price, we were ready to throw out our offer. Although negotiations were lengthy, Dave and myself (alongside Kevin) were able to come to an extremely attractive deal for a certified vehicle with years of warranty left, and agreed on a contract with financing that I was very comfortable committing to. Financing seemed to be quite hectic (re. BMW Credit), and although labor inducing, was finalized with relative ease thanks to the help of Shannon within a few days. Note also, Rajiv was more than happy to answer questions on the new vehicles in stock (although I was only inquiring for future purchases/family). Overall, a great transaction owed to the staff at Ajax Endras BMW/MINI. Happy to recommend, will definitely do business with again, and left this afternoon with my BMW X5 with a smile and no regrets. More
Kevin was straightforward, incredibly knowledgeable and really helpful. He made my first visit to a BMW dealership the best he possibly could. A straight shooter that is reasonable and honest. I am definit really helpful. He made my first visit to a BMW dealership the best he possibly could. A straight shooter that is reasonable and honest. I am definitely coming back, and sending my friends and family to Kevin! More