Elite BMW

Staff are very friendly and knowledgeable. They go out of their way to assist you and to answer any questions you may have. If they don’t know answer they will find one for you. The premises a They go out of their way to assist you and to answer any questions you may have. If they don’t know answer they will find one for you. The premises are exceptionally kept and you feel good being there. Waiting areas are comfortable. More

If I can give a 0 I would. Do not buy a car from Here. I have been trying to speak with the head manager for months, and no one contacted me. I am stuck with a car I did no Do not buy a car from Here. I have been trying to speak with the head manager for months, and no one contacted me. I am stuck with a car I did not want, I was misled, and now paying more than I wanted to by 30% I had surgery Feb 23, and exchanged my car. I was dealing with them 3 and a half weeks before going into surgery. They promised my car would be ready and delivered by the 21st. I was lied to for over two weeks. When i went to pick up the car it was not even delivered or ready, after confirming two days prior that it would be ready. I couldn’t even get back my old car because they already sold it. I was so upset and hurt. As i got there i was stuck with a demo car, with features that i would never use like a hitch, and the features i did want was not in the car now that I felt force to take, because they sold my prior car already and they knew I was leaving the city for surgery. I complained For months. They are very rude, unprofessional and only care about money, now i am stuck paying for a car I hate and way over my budget. I filed a complaint to omvic and was told how 3 other people have filed A complaint also regarding the same sales manager. They have horrible customer service, or they think very highly of themselves to reach out to their unhappy customers. I work with the public and run many groups with over 20k members and most are business owners! We don’t mislead, and lie to people. We don’t take advantage of people. More

I have purchased 3 cars in the past 6 years and each time I was treated very well. All departments. I highly recommend Elite BMW to anybody interested in BMWs. The staff is top notch. Ask for Ilyas Salhi. I was treated very well. All departments. I highly recommend Elite BMW to anybody interested in BMWs. The staff is top notch. Ask for Ilyas Salhi. More

Tarek El-Kobrossi was fantastic to deal with trading in my vehicle and took the time to get me the best deal on everything. I highly recommend him and his team for any new vehicle purchase! my vehicle and took the time to get me the best deal on everything. I highly recommend him and his team for any new vehicle purchase! More

very professional team to help solve problems. And they will be there any time when you need server And they will be there any time when you need server More

Ali was phenomenal to deal with. Quick to respond and made sure I understood the entire process from start to finish. Hi attention to detail and customer care is worth the 5 hour dri Quick to respond and made sure I understood the entire process from start to finish. Hi attention to detail and customer care is worth the 5 hour drive and deal with him and Elite BMW! More

Level of service is excellent. I would specifically mention Service Adviset Joseph Soubliere and shuttle driver Christof. I would specifically mention Service Adviset Joseph Soubliere and shuttle driver Christof. More

Excellent customer service on all fronts, very polite and professional. Ibraheem Joumaa was extremely helpful! professional. Ibraheem Joumaa was extremely helpful! More

Excellent customer service and reasonable waiting time. I went to Elite BMW for the service after bough my BMW X3. I went to Elite BMW for the service after bough my BMW X3. More

Great customer service. Professional staff and very polite. Great price on the vehicle. If you want to buy BMW, I suggest you come here for a quote. Professional staff and very polite. Great price on the vehicle. If you want to buy BMW, I suggest you come here for a quote. More