Elgin Chrysler Jeep Dodge Ram

Great customer service Very helpful with the process. The dealership had a relaxed feel without feeling pressured to purchase right away. Mike made my experience of purchasi Very helpful with the process. The dealership had a relaxed feel without feeling pressured to purchase right away. Mike made my experience of purchasing a vehicle very easy and I would come back again next time. More

Can't find a better dealership Well...I'm buying my 3rd vehicle from Mr Abernethy at this dealership (have to call him Mr now that he's married!) That's a lot... (unless you have t Well...I'm buying my 3rd vehicle from Mr Abernethy at this dealership (have to call him Mr now that he's married!) That's a lot... (unless you have too much money and buying cars is a past time of yours..) I'm picky but I know what I want. I want top level customer service, nothing less than immediate attention and I want it yesterday. I have "tested" many dealership, and too many did not measure up. 3 times I have tested this dealership in sales, service and overall customer service. Not once has this dealership disappointed me in any of these categories. In fact, they exceeded my expectations every single time I have walked through those doors. And that is why I keep buying my vehicles there (and deal with the same awesomest epic sales dude!) and why I tell all my friends about Elgin Dodge. My husband and I bought vehicles there, my son bought one there and my friends buy their vehicles there. Eric in finance is simply the best and so easy to deal with. They make things happen! (You'd almost think they've abducted Merlin or somethin'...)Everyone there is super friendly and happy all the time (of course that could have something to do with all the coffee drinkage but let's not think about that right now...). If you need anymore convincing after reading this, you should have a serious talk with a psychologist. Better yet, call me...I'll convince you. Oh and they have free popcorn! And WIFI. And You can use a talet to pass the time, read the days newspaper or watch tv. Have a cup of free joe. I wouldn't be surprised if they add a foot masseuse next..! Did I mention TV and popcorn? Guess where I spend my Friday nights? Yeah.. Thanks Elgin Dodge for striving to be THE best dealership and not settling for anything less than perfect. I shall continue to be your favorite Facebook chirper LOL *drops mic, walks out* More

Great service! A very big thank-you to Dave Pettit and the Elgin Chrysler service team. They were extremely quick to get back to me about a warranty issue and squeez A very big thank-you to Dave Pettit and the Elgin Chrysler service team. They were extremely quick to get back to me about a warranty issue and squeeze me in for an oil change - and they even dropped my vehicle off to me when I couldn't leave work! Thank you so much! More

Very helpful I had an excellent experience with both Dave Pettit and Jeff Lauzon; both were exceedingly helpful! I feel that they worked hard to get me the best de I had an excellent experience with both Dave Pettit and Jeff Lauzon; both were exceedingly helpful! I feel that they worked hard to get me the best deal. More

Great experience We just leased a car from Elgin Chrysler and worked with Kurtis Rule. We were exceptionally pleased with his knowledge and customer service during the We just leased a car from Elgin Chrysler and worked with Kurtis Rule. We were exceptionally pleased with his knowledge and customer service during the process. We have never dealt with this dealership before and were very impressed with how the deal was handled and everyone we met during the process. We look forward to many years returning for service on our new van. Thank you Kurtis. Jane and Allan Douglas More

great service! Kurt was excellent to work with when I was searching for my new truck. He made the process very easy. Its a great environment when you walk in the sho Kurt was excellent to work with when I was searching for my new truck. He made the process very easy. Its a great environment when you walk in the showroom. Everyone is very friendly. More

Kurt "Rules" with persistence!! I attended the dealership looking for an automatic used vehicle and wanted my payments to stay the same. But I came out with a brand new Jeep Patriot I attended the dealership looking for an automatic used vehicle and wanted my payments to stay the same. But I came out with a brand new Jeep Patriot. No regrets! Kurt spent a lot of time with me showing me different comparisons. I kept saying "No". My experience at Elgin Chrysler was excellent thanks to Kurt. Thanks again, Kurt Rule More

Jeff and Elgin Chrysler are Amazing!!! I came in guns blazing and wanted a newer van for cheaper payments then what I currently had! Jeff took me under his wing and told me he was going to I came in guns blazing and wanted a newer van for cheaper payments then what I currently had! Jeff took me under his wing and told me he was going to make it happen and he delivered! Thanks to Jeff, I'm saving some money, have total coverage of my negative equity and I think I made his day by going in there with my guard up-I think it challanged him to prove what he is capable of! Thanks Jeff L. And Elgin Chrysler! More

We rec'd EXCELLENT customer service. Our experience at Elgin Chrysler was great - Jeff provided exceptional customer service & took the time to review everything with us, from financial o Our experience at Elgin Chrysler was great - Jeff provided exceptional customer service & took the time to review everything with us, from financial options, to protections & how features work - also made a follow up to touchbase in few weeks just to be sure we are satisfied customers. Excellent Customer Service was provided! More

Good serviette Jeff will find you what you want 2nd vehicle though him loved the first and enjoying my truck. Can't with for the summer to enjoy it. Jeff will find you what you want 2nd vehicle though him loved the first and enjoying my truck. Can't with for the summer to enjoy it. More