Elgin Chrysler Jeep Dodge Ram

HOW DEALS SHOULD BE DONE!! - TRANSPARENT/EASY!! Knowing the owner of another Chrysler/Dodge dealership, we were told that as a favour we would be treated like family. We were told there would be co Knowing the owner of another Chrysler/Dodge dealership, we were told that as a favour we would be treated like family. We were told there would be complete transparency as we understand that a Dealership is a business and there is some money that needs to be made in order to stay open but would not bleed us (the customer) for "as much as they could get". We drove over an hour from our home town to meet with a seasoned salesman that we had spoke to on the phone. Thinking the deal should only take 20-30 minutes at the most to complete....at the hour mark, we were still more $$$ than my local dealership (Elgin Chrysler) had the vehicle advertised online. Feeling disgruntled, as this was not the type of discussion I had understood was going to take place, I left my wife to continue talks and went to call Elgin Chrysler. Connecting with Jeff Lauzon at Elgin Chrysler, I explained my whole scenario. Within 3 minutes he had convinced me to head back to my hometown and go in and meet with him. Staying open on a Saturday, well after 5pm as we drove back, Jeff did not disappoint. Within 5 minutes of sitting down we had agreed on a 2017 Grand Caravan - LOADED with more options that the previous dealer at an amazing price we could not refuse. The transparency of dealing with Jeff Lauzon was amazing. There was an agreed mutual benefit for both us and the Dealership. THIS IS THE WAY BUSINESS IS SUPPOSED TO WORK!! I don't believe we spent more than 40 minutes inside the Elgin Chrysler from making the deal with Jeff, to going over the warranties and such to signing the papers and picking up the van ...... IN TOTAL!! .........Although we wanted to! As a side, the environment at Elgin Chrysler is so laid back, you just feel at ease, which I now know is required when making such a large purchase. I don't think we would've been able to afford/buy the vehicle we had our heart set on with Elgin Chrysler. They made it happen!! and............IT WAS JUST SO EASY!! The deal was so easy, my father was then inclined to go back the next day and ended up buying a brand new Dodge Ram from Elgin Chrysler as well. BOTTOMLINE............ GO TO ELGIN CHRYSLER!! THEY UNDERSTAND YOU, THEY AREN'T PRESSURE SALES FOLKS, THEY'LL WORK FOR YOU TO MAKE SURE YOU GET WHAT YOU WANT AND CAN AFFORD!! and again..............IT'S JUST SO EASY TO DEAL WITH THEM!! More

great job thanks for all the help great people third vehicle same dealership same sales men will be returning and refering friend and family to elgin chrysler g thanks for all the help great people third vehicle same dealership same sales men will be returning and refering friend and family to elgin chrysler great job guys More

Very friendly, no pressure service from a very friendly crew From the very start they listened to our wishes and bent over backwards to get us exactly what we wanted.The staff guided us through every step and ma From the very start they listened to our wishes and bent over backwards to get us exactly what we wanted.The staff guided us through every step and made the whole process so easy. More

Quick and easy It was an excellent experience, I got an amazing truck for a really good deal... Jeff was awesome to work with and knew exactly what I wanted. Than It was an excellent experience, I got an amazing truck for a really good deal... Jeff was awesome to work with and knew exactly what I wanted. Thanks More

very accommodating and helpful We had a couple issues arise during the sale but Mike and Chad where helpful and went the extra mile to make sure that I was satisfied with my purchas We had a couple issues arise during the sale but Mike and Chad where helpful and went the extra mile to make sure that I was satisfied with my purchase. I would definitely recommend my friends and family to Mike and Elgin Chrysler. Thanks Mike. More

New 1500 Sport Worked with Dave Pettit to get into a new 2017 1500 Sport. We traded up in this particular case and are quite satisfied with the end results. Dave was Worked with Dave Pettit to get into a new 2017 1500 Sport. We traded up in this particular case and are quite satisfied with the end results. Dave was up front about all the available options available and was very helpful in navigating us through the entire process. Even when a couple of small items of concern were mentioned, he was very quick to act and ensured we were looked after on every detail. This was a good experience us and we will be recommending you in the future. Two additional friends of ours that were looking to get into something new "came along for the ride" and bought a couple of trucks through Dave as well during this process. We simply mentioned that Dave was the right guy to work with, and things progressed from there. All around good experience for us! More

Very Professional The reason I rated it excellent, my last truck I bought through Kurt and went straight back to him as he was very patient, very helpful and profession The reason I rated it excellent, my last truck I bought through Kurt and went straight back to him as he was very patient, very helpful and professional. More

Great customer service Kurtis is a very polite and personable guy. First time buying a car in 10 years. Kurtis made the process easy and was patient with me. I feel he did Kurtis is a very polite and personable guy. First time buying a car in 10 years. Kurtis made the process easy and was patient with me. I feel he did what he could to get me the best deal possible. I will recommend you to others. Love my new ride. Thank you More

Easy Peezy Lemon Squeezy I have been a customer with this dealership for roughly 2 years. I originally purchased a challenger ( at said dealership) in late 2015. My salesman w I have been a customer with this dealership for roughly 2 years. I originally purchased a challenger ( at said dealership) in late 2015. My salesman was Devon Abernethy, who was the main reason I decided to come back after I considered trading my car for something more practical. Devon has gone over and above in his customer service and has made me an extremely happy customer. I have recommend my friends/family to this dealership solely because of how well I've been treated by Devon. He has made the whole process easy, stress free and comfortable off the hop. Thanks for everything, cheers!! More

Thanks for a GREAT deal on a GREAT vehicle!!! I have had some issues from the past with out of town Dodge dealerships, as a result the last 2 vehicles were purchased elsewhere. This time around I I have had some issues from the past with out of town Dodge dealerships, as a result the last 2 vehicles were purchased elsewhere. This time around I decided to at least see what Elgin Chrysler could do for me. I got a fantastic deal on my new Grand Caravan. They even worked the cost of the scooter lift into the price for me. It is going to be SO nice to be able to travel and now take my scooter with us!!! I was extremely impressed with Kurt, he was extremely knowledgeable about the product. Being in sales myself, I have always refused to use pressure tactics in order to get the sale. With both Kurt and Eric there was no pressure at all. Looking forward to doing future business with Elgin Cgrysler!!! More