Elgin Chrysler Jeep Dodge Ram

Great Experience! I couldn’t be happier!! The costumer service I received from everyone at Elgin Chrysler was amazing!!! This was my first vehicle purchase on my own. I couldn’t be happier!! The costumer service I received from everyone at Elgin Chrysler was amazing!!! This was my first vehicle purchase on my own. So I was very nervous. Chad made it easy to understand what the lease agreement was and how it worked as I am new at leasing my vehicle. Taking care of insurance and ownership. I didn’t have to do any of that. Jeff helped me understand and figure out which way to go with leasing my new Jeep. He also made me feel comfortable every time I walked in. Tyler was great with helping me figure out exactly what I wanted (Not an easy task). Explaining everything and all options! He was very patient with all my questions even if they might of been silly. I brought my grandson with me to pick up my Jeep and Tyler was great with him including him in the conversations , offering him popcorn and giving him “jobs” He will remember this for a long time. Thank you Tyler! Everyone at Elgin Chrysler were great to me every time I walked in. Thank you all!! Sheri Turley More

A great experience We just purchased a 2016 Jeep Cherokee. We walked in with a cautious approach due to the stigma of a " car dealer ". The experience was one of the bes We just purchased a 2016 Jeep Cherokee. We walked in with a cautious approach due to the stigma of a " car dealer ". The experience was one of the best I have had. Adam Lampman and Brent Kidder were the first two people I spoke with and they were very open to helping and made a point of talking to us even when they were at the end of their work day. Other salesman were friendly and did all they could to make us comfortable during this experience. This was my first purchase with this dealer and I would definately consider returning for my next purchase. More

BEST customer service and sales team ! Out of all the times I have purchased vehicles - this is by far the best experience . My salesman Paul mcclenaghan; went out of his way to ensure my s Out of all the times I have purchased vehicles - this is by far the best experience . My salesman Paul mcclenaghan; went out of his way to ensure my satisfaction, went out of his way to gain my business (he’ll even cut your grass to get that sale) , went to bat for me to ensure the best possible price with out the hassle, and was extremely pleasurable to deal with . I picked up my vehicle today ; delivery was great . Vehicle looked amazing , everything was set up and explained and made transitioning into a new style of vehicle so simple :). Thank you Paul ; you have earned my business lifelong and I will refer everyone to you !!!! Any one unsure about dealing with a “typical car salesman “ go see Paul , you will be happy with the service :). Krista Mejia More

Unbelievable Expierence I was on the market for a good used truck and looking for a specific truck. I found the truck I was looking for at this dealership. I bought the truck I was on the market for a good used truck and looking for a specific truck. I found the truck I was looking for at this dealership. I bought the truck over the phone and that was the first mistake on me, trusting this dealership was telling the truth. I was never told this truck was previously a tow truck, i only noticed once the sales person sent me a few more pictures I requested and noticed there was no hitch. The sales person went on to say this was a truck owned by a farmer that pulled his horses and it had a special hitch and that's why their was no hitch. They had one put on and told me no cost, which i thought was good of them. Only to find it on my bill once I reviewed it. I then noticed that the insurance for loss of life and disability I declined was put on my bill. I then found out that the dealer ship put the truck in my wife's name since we used her plates. I went to get a fifth wheel hitch installed to find out that the truck had all kinds of brackets welded to the frame for the tow truck hitch. They were horribly cut out and looked horrendous. The exhaust also exited under the truck and thanks to the poor installation job done by whom ever installed the tow lift they had holes drilled into the cab and exhaust was going into the cab. The dealership actually safetied it like this. I contacted them about the exhaust issue and they paid for what it cost to have the exhaust exit out the side of the truck. I agreed to monthly payments and then got weekly. I've had nothing but problems with this truck and its no cheap truck 3500 mega cab long horn, but I've been taken for a ride from this dealership. I've tried contacting them and spoke with the owner just to get ignored. please be careful and do not trust them, the most UNBELIEVABLE EXPIERENCE BUYING A $70000 TRUCK More

New Pacifica Purchase Excellent service, we didn't feel pressured for our purchase. Both Aaron and Jeff worked together to help us understand all our options and get the be Excellent service, we didn't feel pressured for our purchase. Both Aaron and Jeff worked together to help us understand all our options and get the best deal. More

Best dealership I’ve seen They had exactly what I was looking for in a Dodge Ram. They had great selection. They addressed a few issues I had with the truck and drove 45 minute They had exactly what I was looking for in a Dodge Ram. They had great selection. They addressed a few issues I had with the truck and drove 45 minutes to my house, left a loaner took my truck and fixed it and brought it back. That’s service. More

Awesome service! Start to finish, the entire team was professional and helpful. They listened to what I was looking for and found exactly the vehicle that suited my ne Start to finish, the entire team was professional and helpful. They listened to what I was looking for and found exactly the vehicle that suited my needs. A very positive experience. More

Awesome! Tyler was our sales rep! He was very attentive, listened to what we wanted, and was very help! He is fun to work with, makes looking for a car fun. Ni Tyler was our sales rep! He was very attentive, listened to what we wanted, and was very help! He is fun to work with, makes looking for a car fun. Nick was our finance guy he was awesome to us and worked within the budget we gave him! They're a awesome team! I would work with either of them again, and refer my friends and family to them! Thanks More

It was good dealing with them. They where very nice and easy going there. They help me get every thing I needed really quick and I had my truck that I wanted. It was very nice how t They where very nice and easy going there. They help me get every thing I needed really quick and I had my truck that I wanted. It was very nice how they took care of everything for me. More

Beep beep we bought a Jeep Went to Paul looking to buy a Jeep. We had a specific list of what we were looking for. Within mater of days the Jeep we wanted arrive and he let us k Went to Paul looking to buy a Jeep. We had a specific list of what we were looking for. Within mater of days the Jeep we wanted arrive and he let us know ASAP! He helped greatly with the financing as well answering any questions we had about that. Great experience all around, felt like I was buying from family. More