Ed Learn Ford Lincoln

will never go back Bought a car from Ed learn Ford, brakes pulsated., brought it back, and they the rotors were warped. Not covered under warranty. They say this happens Bought a car from Ed learn Ford, brakes pulsated., brought it back, and they the rotors were warped. Not covered under warranty. They say this happens if the car sits on a dealers lot for a while. Lol, really? My summer sits all winter, an d I have no problems in the spring. I had to really push the issue, finally they covered the cost of turning the rotors.. I refused to deal with them for a few years. Now, I broght my Fiesta, in for the faulty transmission. The car is done, get this, the call me and put me on hold !!! About 5 minutes later they pick up. Really? So, basically, you figure your time is more important than mine? I am done again.. also worth mentioning, they NO parking for service.. nice.. what a joke. Don't believe me? Go and see for yourself ! More

Wonderful Experience I recently purchased an Escape from Ed Learn Ford and I don't think I could have asked for a more wonderful experience! I dealt with AJ and he was a I recently purchased an Escape from Ed Learn Ford and I don't think I could have asked for a more wonderful experience! I dealt with AJ and he was a dream, he took everything I asked for into concideration and ended up getting me into my dream car for a price better than I got quoted from other dealerships. If I was to buy another car again I would definitely use him and this dealership. More

Experience at Ed Learn Ford Recently purchased a new Fusion Energi from Jim Brickell through Ed Learn Ford and I must say the experience was phenomenal. Jim was extremely knowle Recently purchased a new Fusion Energi from Jim Brickell through Ed Learn Ford and I must say the experience was phenomenal. Jim was extremely knowledgable about the product and he kept finding great incentives ( both financial or personal) for choosing the product. Follow-up staff were also excellent. Jim's offer of additional tutorials to both me or my wife with regards to "Sync" and hybrid technology if needed was very kind and reassuring. Thank you Jim and Ed Learn Ford for your outstanding courteous service. More

experience when buying a new truck We have had nothing but very good experience when dealing with this Ford dealership. We have leased Ford F150 pickups since 1998 from this dealership We have had nothing but very good experience when dealing with this Ford dealership. We have leased Ford F150 pickups since 1998 from this dealership and Jim Brickle has always been excellent to deal with. He has bent over backwards to accommodate our needs and to find us the right truck. We have found that every person we have had contact wat Ed Learn Ford has been friendly and courteous. \please keep up the good work More

Fantastic Experience This is my second vehicle I’ve purchased from Jim Brickell and Ed Learn Ford. He is amazing to work with. He is not pushy, but he is extremely knowl This is my second vehicle I’ve purchased from Jim Brickell and Ed Learn Ford. He is amazing to work with. He is not pushy, but he is extremely knowledgeable and helpful. He made this buying experience another awesome one. More

Awesome buying experience Jim Brickell is a top notch salesperson. No hard selling and makes it easy buying a car from him. This is our fourth purchase from him...... Jim Brickell is a top notch salesperson. No hard selling and makes it easy buying a car from him. This is our fourth purchase from him...... More

Poor service and customer support Well after having the "construction special" done I was left wondering about the service? meaning outside of the oil change if the "other" services we Well after having the "construction special" done I was left wondering about the service? meaning outside of the oil change if the "other" services were done? (ie) tire rotation, conditioning the weather stripping etc. I know the latter wasn't done, also I wanted the brakes assessed, however that part of the service record was "crossed off" , also I had a crack/chip in my windshield and inquired about a replacement, however the "tech" marked it as not there? I really have no confidence in the service there, and you would think that given the cost, that wouldn't be a factor? Buyer beware. More

Awful dishonest scammers Let's just say, if they can take advantage of you, they will. Service is xxxx and finance manager Mariella Cuk is pretty much a criminal. Do not giv Let's just say, if they can take advantage of you, they will. Service is xxxx and finance manager Mariella Cuk is pretty much a criminal. Do not give your money to them. More

Poor after sale care.. I bought a brand new Fusion at Ed Learn. From day one, I had a vibration in the front brakes. I was told by the service department, that the rotors c I bought a brand new Fusion at Ed Learn. From day one, I had a vibration in the front brakes. I was told by the service department, that the rotors can warp from sitting on a lot for months. Brakes are not covered, and that I have to pay for new brakes!! Can you believe that? More

Great place for buying a car but service is lacking I purchased a new vehicle at this dealership. The buying experience was great and the dealership was so good that I bought a second vehicle and that' I purchased a new vehicle at this dealership. The buying experience was great and the dealership was so good that I bought a second vehicle and that's when the problems really started. There quick service has always been slow for an oil change and I could live with that but the last time I went in it was to flip my tires from winter to summer. I was told at the time I needed new front and rear brake pads as there was not much left. I allowed them to do this and when I spoke to my wife she advised me that the rear breaks had been done 3 months prior when she was in for an oil change. Now 3 months and another set of brakes makes me believe they did not replace the brakes the first time or that they now did not need replacing. The wife picked up the vehicle and low and behold they not only replaced the break pads they also replaced all 4 rotors. It is my opinion that this dealers service department can not be trusted and you should always get a second opinion as I will now be doing. More