
Ed Learn Ford Lincoln
St Catharines, ON
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376 Reviews of Ed Learn Ford Lincoln
Quick Oil Change I was a walk-in for an oil change. It was completed in less than 1 hour and I was on my way. Great work as I need to get to the office. I was a walk-in for an oil change. It was completed in less than 1 hour and I was on my way. Great work as I need to get to the office. More
Great dealership Very well organized and on time with vehicle parts and installation. Sales reps are very kind to customers and make you feel welcome. Great people, gr Very well organized and on time with vehicle parts and installation. Sales reps are very kind to customers and make you feel welcome. Great people, great cars! More
Bill Bleich is the best I gave a 5 star rating to the service department because of the great attention to detail, quick complete communication, and flexible service scheduli I gave a 5 star rating to the service department because of the great attention to detail, quick complete communication, and flexible service scheduling with Bill Bleich and the service department. More
Great Customer Service I would like to start with Customer service in the quicklane. Firstly Charlie, Bill, and Dennis at the Quicklane are great to deal with and are knowle I would like to start with Customer service in the quicklane. Firstly Charlie, Bill, and Dennis at the Quicklane are great to deal with and are knowledgeable. It is comforting to know that they can be trusted. Trust is something that needs to be built. My family is now three generations driving ford and all deal with Ed Learn and the same group of guy's. My son (27) a few months ago was the last to purchase a new car and he was real comfortable dealing with John Carlo in the show room then moving into the quicklane for the first service he was real happy and now starting to grow the relationship. More
Quick and painless. No fuss and complete I have no problems with the service. Everything was great. I would change the email though and use a red that is less vibrant - I could hardly read I have no problems with the service. Everything was great. I would change the email though and use a red that is less vibrant - I could hardly read it! More
Ideal Purchasing Experience For some time I have been looking to replace a Toyota Celica GTS with a vehicle that is equally or preferably even more enjoyable to drive, small & fu For some time I have been looking to replace a Toyota Celica GTS with a vehicle that is equally or preferably even more enjoyable to drive, small & fuel efficient but able to comfortable transport people/items and cost effective. Jim Brickell of Ed Learn Ford made my Ford Fiesta ST purchasing experience ideal. Throughout the experience, Jim was concise, polite and friendly. He was fair and efficient in ensuring we had a mutually beneficial transaction. During the manufacturing period, Jim was courteous to provide updates to the delivery schedule. And, when I had recently picked up the vehicle, Mr. Brickell spent time to familiarize me with the local service centre and the Ford Fiesta's features. Further, he has extended an invitation, should I have further question, to pay him a visit and he would be glad to advise me further of the car's features. Overall the experience was ideal. Jim took care of the entire process from start to finish. I am grateful for his dedication to superior service and would highly recommend to others in the market. More
5th Ed Learn Purchase I am very satisfied w/my 5th Ed Learn purchase & moreover Jim Brickell’s exemplary service. I dare say his encyclopedic knowledge of the brand is unma I am very satisfied w/my 5th Ed Learn purchase & moreover Jim Brickell’s exemplary service. I dare say his encyclopedic knowledge of the brand is unmatched. Plus, he was very accommodating in providing me w/options based upon what I was looking for; adjusting his schedule to meet mine & making sure everything was handled in a smooth & efficient manner. More
2017 Explorer New Purchase I dealt with John Carlo Meo and Al Robertson for the purchase of a new 2017 Ford Explorer XLT and a trade-in of a 2014 Ford Edge. Both were exception I dealt with John Carlo Meo and Al Robertson for the purchase of a new 2017 Ford Explorer XLT and a trade-in of a 2014 Ford Edge. Both were exceptionally courteous and highly professional, and very fair as far as the trade-in is concerned. They took the time to explain everything without putting any pressure on me. They both listen to my concerns and answered every questions I had and the entire sale process was very smooth. I was also given a tour of various departments and all the people I met were very pleasant and courteous. So far so good... I highly recommend this dealership. More
A Good Service Story I highly recommend dealing with Jim Bicknell at Ed Learn Ford. Jim is highly professional, practices active listening so as to answer all questions, a I highly recommend dealing with Jim Bicknell at Ed Learn Ford. Jim is highly professional, practices active listening so as to answer all questions, and anticipates questions during the flow of the conversation. Jim is not a high pressure operator and has a very comfortable manner of dealing with customers ...... knowledgeable about his vehicles, Jim is definitely an asset to the Ed Learn team. More
Customers First Jim was very helpful and not pushy. He answered all of our questions and anticipated what questions we might have once we took the car home. He was a Jim was very helpful and not pushy. He answered all of our questions and anticipated what questions we might have once we took the car home. He was also very patient with our kids and made sure that their experience of the dealership was good (setting them up with a game console, giving them a balloon and answering all of their questions). Jim helps us get the best value for our money. We keep buying cars at Ed Learn because we really like Jim and the service department. More