Ed Learn Ford Lincoln

Great Customer Service I would like to start with Customer service in the quicklane. Firstly Charlie, Bill, and Dennis at the Quicklane are great to deal with and are knowle I would like to start with Customer service in the quicklane. Firstly Charlie, Bill, and Dennis at the Quicklane are great to deal with and are knowledgeable. It is comforting to know that they can be trusted. Trust is something that needs to be built. My family is now three generations driving ford and all deal with Ed Learn and the same group of guy's. My son (27) a few months ago was the last to purchase a new car and he was real comfortable dealing with John Carlo in the show room then moving into the quicklane for the first service he was real happy and now starting to grow the relationship. More

Ideal Purchasing Experience For some time I have been looking to replace a Toyota Celica GTS with a vehicle that is equally or preferably even more enjoyable to drive, small & fu For some time I have been looking to replace a Toyota Celica GTS with a vehicle that is equally or preferably even more enjoyable to drive, small & fuel efficient but able to comfortable transport people/items and cost effective. Jim Brickell of Ed Learn Ford made my Ford Fiesta ST purchasing experience ideal. Throughout the experience, Jim was concise, polite and friendly. He was fair and efficient in ensuring we had a mutually beneficial transaction. During the manufacturing period, Jim was courteous to provide updates to the delivery schedule. And, when I had recently picked up the vehicle, Mr. Brickell spent time to familiarize me with the local service centre and the Ford Fiesta's features. Further, he has extended an invitation, should I have further question, to pay him a visit and he would be glad to advise me further of the car's features. Overall the experience was ideal. Jim took care of the entire process from start to finish. I am grateful for his dedication to superior service and would highly recommend to others in the market. More

5th Ed Learn Purchase I am very satisfied w/my 5th Ed Learn purchase & moreover Jim Brickell’s exemplary service. I dare say his encyclopedic knowledge of the brand is unma I am very satisfied w/my 5th Ed Learn purchase & moreover Jim Brickell’s exemplary service. I dare say his encyclopedic knowledge of the brand is unmatched. Plus, he was very accommodating in providing me w/options based upon what I was looking for; adjusting his schedule to meet mine & making sure everything was handled in a smooth & efficient manner. More

2017 Explorer New Purchase I dealt with John Carlo Meo and Al Robertson for the purchase of a new 2017 Ford Explorer XLT and a trade-in of a 2014 Ford Edge. Both were exception I dealt with John Carlo Meo and Al Robertson for the purchase of a new 2017 Ford Explorer XLT and a trade-in of a 2014 Ford Edge. Both were exceptionally courteous and highly professional, and very fair as far as the trade-in is concerned. They took the time to explain everything without putting any pressure on me. They both listen to my concerns and answered every questions I had and the entire sale process was very smooth. I was also given a tour of various departments and all the people I met were very pleasant and courteous. So far so good... I highly recommend this dealership. More

A Good Service Story I highly recommend dealing with Jim Bicknell at Ed Learn Ford. Jim is highly professional, practices active listening so as to answer all questions, a I highly recommend dealing with Jim Bicknell at Ed Learn Ford. Jim is highly professional, practices active listening so as to answer all questions, and anticipates questions during the flow of the conversation. Jim is not a high pressure operator and has a very comfortable manner of dealing with customers ...... knowledgeable about his vehicles, Jim is definitely an asset to the Ed Learn team. More

Customers First Jim was very helpful and not pushy. He answered all of our questions and anticipated what questions we might have once we took the car home. He was a Jim was very helpful and not pushy. He answered all of our questions and anticipated what questions we might have once we took the car home. He was also very patient with our kids and made sure that their experience of the dealership was good (setting them up with a game console, giving them a balloon and answering all of their questions). Jim helps us get the best value for our money. We keep buying cars at Ed Learn because we really like Jim and the service department. More

2016 Ford Edge After a few bad experiences with other dealerships, we walked in to Ed Learn and talked with Jim Brickell about the Ford Edge. Jim was great to deal w After a few bad experiences with other dealerships, we walked in to Ed Learn and talked with Jim Brickell about the Ford Edge. Jim was great to deal with, and was confident he could get us into the vehicle we wanted at the price point we needed. Low and behold, he did just that! I know he did everything he could to make us comfortable with our new purchase, and we are very happy that Jim took the time to make it happen. More

Beware! This must be by far the worst Automotive dealer in North America, I have pages of terrible experiences from the debauchery of a "repair shop"so they c This must be by far the worst Automotive dealer in North America, I have pages of terrible experiences from the debauchery of a "repair shop"so they call it. I had my f350 there for almost 3 months for some insurance work from some vandals. 3 months it took them to figure out and fix any problems related to the claim. It was a 2 week job anywhere ealse. They only had me in a rental for 2 weeks and revoked the rental and made me Pay for for it myself. After all that was said and done and finally got my truck back. With many underlaying issues, gas gauge now broken , Advance Trac light on, grease from the mechanic all over the door, Zero attention to detail. They teamed up with the insurance and refused to fix or clean my truck. I hired a lawyer " should have got a better one" dint do much other than aggravate the insurance and ed learn. The People that work in the sales department and Hr have zero PR skills, at one point the floor manager told me to bugger off and take the bus back to wherever I came from. All for asking why is my truck taking 3 months he seemed to have justified it by belittling me in front of his co-workers by saying I own this shop what the xxxx do you own kid?. Exact words from that British man on the radio. I told him that he is not the owner and I would like to speak to the owner, that never happend as he dissappeared the rest of that day. I can go on and on but to stay on point there a bunch of crooks who don't appreciate the opportunity or the buisness I bring them they will never have mine nor my family nor my friends buisness IL make sure of it. More

Excellent and brief experience...with thanks from California Drove from California to Niagara-on-Lake in Ford Explorer Sport. Hit pothole in Toronto. Low Tire caution light came on. Tried to air up tires myse Drove from California to Niagara-on-Lake in Ford Explorer Sport. Hit pothole in Toronto. Low Tire caution light came on. Tried to air up tires myself. Light persisted. Called dealership. Woman I talked to was professional and courteous. She suggested Quick Lane, which I had never heard of. Took car to Dealership. Charley L. And service folks were professional and quick. Tires aired up, ten minute wait, no charge. Thank you Ed Learn Ford Lincoln! JB, Palm Springs More

Amazing service Jim Brickell made the entire sales experience easy and provided me with every option available within my price point. He is EXTREMELY knowledgeable ab Jim Brickell made the entire sales experience easy and provided me with every option available within my price point. He is EXTREMELY knowledgeable about each car he showed me and I did not feel a hint of pressure at any point. I feel like I became a part of a family by purchasing a vehicle at Ed Learn Ford. At this time, nothing could have been improved. I walked out with a smile on my face and the smile has not gone away since! More