Ed Learn Ford Lincoln

just went in to get a chip on my windshield fixed Upon entering the Quick Lane service area, I was met with three different customer reps who were dealing with other customers. Regardless, they attend Upon entering the Quick Lane service area, I was met with three different customer reps who were dealing with other customers. Regardless, they attended to me in a timely manner and offered me a complementary cup of coffee. The waiting room was clean and neat, warm and inviting. The repair took less than an hour and the cost was half of what I would pay at any other windshield chip repair facility. Keep up the great work On a sad note, I had a hard time contacting anyone at this dealership in order to make an appointment to get this repair done. It was if the receptionist didn't know what department to transfer me too and as a result I was transferred to every department and left on hold for a total of ten minutes. If it wasn't for the fact that I got a hold of Bill Learn, I would still be on hold sitting in my coffin at the funeral parlour. More

Our Edge was finally repaired properly On the fifth visit, the required part was replaced, after the first four attempts to 'fix' it, failed. We appreciate that the vehicle was picked up at On the fifth visit, the required part was replaced, after the first four attempts to 'fix' it, failed. We appreciate that the vehicle was picked up at our home and we were given a rental car so we could go about our daily routine. More

Excellent Service Being a young female, I was always hesitant to go into my other dealerships that I had in the past because they seemed to take advantage of me, at Ed Being a young female, I was always hesitant to go into my other dealerships that I had in the past because they seemed to take advantage of me, at Ed Learn Ford, every staff member that I have dealt with treated me with respect and made me feel that I was their most important customer. From the moment I purchased my used 2012 Ford Escape from Peter Tarsitano to Charles, and everyone I spoke with in between were awesome, I would not hesitate to go back to Ed Learn for service. Thank you everyone Suzanne Persia More

Scheduled maintenance The service rep Dennis was polite and the service was completed in the timeline I was indicated. There was no charge as I have purchased an extended m The service rep Dennis was polite and the service was completed in the timeline I was indicated. There was no charge as I have purchased an extended maintenance and warranty. More

Great people and nice job I really love to deal with ED learn Ford i am not sure what should i say but they are nice and excellent Thank you ,, SAAD I really love to deal with ED learn Ford i am not sure what should i say but they are nice and excellent Thank you ,, SAAD More

January 2017 Purchase I have always brought my vehicle to the dealership for service since 2011 when I purchased my first new Escape there. Everyone is helpful and willing I have always brought my vehicle to the dealership for service since 2011 when I purchased my first new Escape there. Everyone is helpful and willing to answer any questions that I may have. When I decided I might be ready to trade in and upgrade to a new Escape AJ was willing to help me out and give me some time to think about the offer. I had a set budget that I needed to keep and all my concerns were addressed. The transition to a new vehicle was easy and help was only an email or phone call away. Thank you for the great experience. More

Jan 2017 service Jake is the best service rep at Ed learn ford. He is Very helpful and has taken care of all my cars over the years. My SUV was ready waiting for pi Jake is the best service rep at Ed learn ford. He is Very helpful and has taken care of all my cars over the years. My SUV was ready waiting for pick up well before I was-which was amazing since I had a very busy day of errands. One suggestion is to have a large garbage bin in the drive up area only because I didn't have a chance to clean up a bit before bringing it in. More

great expreriance ... great job Rob Flint and Wendy MacCabe great job team ... got exactly what I wanted great job Rob Flint and Wendy MacCabe I would definitely recommend Ed Learn when someone is in the ma great job team ... got exactly what I wanted great job Rob Flint and Wendy MacCabe I would definitely recommend Ed Learn when someone is in the market for a used vehicle or for a ford or Lincoln More

Great as always! Working with Jake is always a pleasure. From the minute I set up the appointment via email, to the minute I leave, everything works out great. Working with Jake is always a pleasure. From the minute I set up the appointment via email, to the minute I leave, everything works out great. More

Quick Service We came in late in the day, about an hour before closing and had no problem getting in for our oil change and tire rotation. In and out quickly and e We came in late in the day, about an hour before closing and had no problem getting in for our oil change and tire rotation. In and out quickly and efficiently! More