Ed Learn Ford Lincoln

Always great service I always have a great experience at Ed Ford Learn. We’ve purchased 2 brand new vehicles from here in the last 2 years and have continued to return for I always have a great experience at Ed Ford Learn. We’ve purchased 2 brand new vehicles from here in the last 2 years and have continued to return for servicing. During the week there’s a long wait for oil changes, and with having a young baby, it’s too long to wait and shuttling is too much a hassle with car seats etc. So I typically go on the weekend. Unfortunately, recall service is only done during the week so having to make a arrangements is frustrating. Aside from that minor issue, we always have a great experience and will continue to go back. More

I went in to Ed Learn for my 100,000. They suggested it would take all day but it was ready early. My shuttle driver was good enough to drive me home to Grimsby and Sal was a treat to talk They suggested it would take all day but it was ready early. My shuttle driver was good enough to drive me home to Grimsby and Sal was a treat to talk to. I am very pleased with this dealerships service, sales and finance departments. More

Ed learn Ford review Brittany in sales in amazing. Always happy and friendly and super knowledgeable. Dont let Stephan from service go near your car. Nothing will get fi Brittany in sales in amazing. Always happy and friendly and super knowledgeable. Dont let Stephan from service go near your car. Nothing will get fixed. Jake in service is amazing. He takes care of everything perfect and keeps his word. More

New Lease I dont just shop here because i love ford products but also because it is the top ford and lincoln dealership (#1) in niagara region the owners are to I dont just shop here because i love ford products but also because it is the top ford and lincoln dealership (#1) in niagara region the owners are top notch and sales parts and service are excellent. More

Repair- Quick & Easy Jake took care of everything. We had an issue with the brakes. The issue was corrected in a day and we were back on the road. Jake took care of everything. We had an issue with the brakes. The issue was corrected in a day and we were back on the road. More

Did not consider my assumptions. The steering was binding on my 2007 F150 which is not uncommon and is mostly caused from the steering shaft according to many studies. My suggestions The steering was binding on my 2007 F150 which is not uncommon and is mostly caused from the steering shaft according to many studies. My suggestions that it was due to the steering shaft were ignored until such time that all other steering components had been replaced at significant cost but without the desired results. With the steering still binding, the dealership reluctantly listened to me and replaced the shaft, which immediately remedied the problem. Had they listened to me in the first place, my cost would have been less than $1,000 rather than over $2,000 and they would not have had to keep my truck for two weeks. I could not prove their claims that the other components required replacement but what I do know is that after they replaced the lines and the rack and pinion my steering was still binding so they clearly were not causing the problem. Not only has this dealership lost my business but Ford has lost my trust. More

Good service All is good Been with Ed Learn Ford since 1986 till present The customer service are the best Been buying cars from Jim Brickle for many years and All is good Been with Ed Learn Ford since 1986 till present The customer service are the best Been buying cars from Jim Brickle for many years and will continue The Service Dept always get the job done right the first time I am happy to do business at Ed Learn Ford and will continue to recommend to my friends More

First time Check engine light problem which was quickly diagnosed by the technician and repaired. My service advisor Jordan was really professional and helpful a Check engine light problem which was quickly diagnosed by the technician and repaired. My service advisor Jordan was really professional and helpful and answered all my questions . Also big shout out to Charlie in parts dept for helping me with my purchase!Will definitely return to Ed learn fir all my mustang maintenance. More

Great Easy to deal with, quick and comfortable. Would go back again for my next car. Large selection, lucas was excellant to deal with, recommending to my Easy to deal with, quick and comfortable. Would go back again for my next car. Large selection, lucas was excellant to deal with, recommending to my friends More

My car was falling into neutral while driving I spoke to an advisor about my car falling into neutral, who said I needed to book a diagnostic for my car. They were booking 2.5 weeks later at the I spoke to an advisor about my car falling into neutral, who said I needed to book a diagnostic for my car. They were booking 2.5 weeks later at the earliest, and it would be $180. I called my own guy and he could do it a few days later. In the meantime, I was hitching rides to work. My dad went into the ford office to inquire. All of a sudden they could take my car that day (which I was no longer driving as it was unsafe). They completed the needed recall (that they said they would call me for when they had parts-but didn’t), and amazingly it fixed the problem for free. At the time my car was in, and I was at work, I received an text from Ed learn saying “they had my car, and would text when it was ready. And if I needed anything else to reply to text”. So I asked them to compete an oil change while they had my car (I have a 3 year old kid and don’t want to sit in the office for an hour with him). They did not complete they oil change and recommended I just drop in at a later time. More