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Eastside Dodge Chrysler Jeep Ram FIAT

Calgary, AB

4.2
855 Reviews

815 36 St NE

Calgary, AB

T2A 4W3

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855 Reviews of Eastside Dodge Chrysler Jeep Ram FIAT

March 20, 2015

Fantastic customer service! I bought the service plan and my Oil change was done in exactly the amount of time that Wanda said it would take. Everything was explained and no prob More

by Thrashguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wanda Breti
March 19, 2015

excellent customer service My husband & I were dealing with Julian & Mike. These 2 guys helped us with a purchase of a great Journey. They went to the wall for us & made the dea More

by Valerie Radek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Mitu, Mike Menane
March 17, 2015

Compliments Hi there! I bought my Jeep at Eastside Dodge and have had all work done on it there, Wanda Breti for all the oil changes, and Adam Tubman for all othe More

by SharonGarland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Tubman, Wanda Breti
March 11, 2015

Extremely rude We are in the market for a new truck and headed to eastside. We were treated rudely, the guy didn't even smile. We just walked out and will not be goi More

by gagan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clayton Spence
Mar 11, 2015 -

Eastside Dodge Chrysler Jeep Ram FIAT responded

Dear Gagan, Thank you for alerting me to your bad experience and I would like to investigate the incident further with the sales person that you had dealt with. Do you remember his or her name? And could you please tell me when you had your appointment? Thank you in advance, Rico Olinger Internet Sales Manager Eastside Dodge

Mar 12, 2015 -

gagan responded

We were taken into the office for someone named clayton i apologize i didnt catch what the employees name was as we were there for a very short time we went in around 7 pm on tuesday march10th 2015

Mar 12, 2015 -

gagan responded

After looking at your website i found the name for the guy was jake pheasey

Mar 16, 2015 -

Eastside Dodge Chrysler Jeep Ram FIAT responded

Dear Gagan, I looked into the matter and have failed to identify the appointment you mentioned you booked with "someone" in the morning of the 10th. Here at Eastside Dodge we have a very sophisticated software that captures and time stamps every appointment that is made with the dealership regardless of the department and I pulled a report for Tuesday March 10 and found nothing under your name. Is it possible you mistook our dealership for another because that could explain why you came asking for one person only to find out that there was no one with that name working here?! That being said, I am grateful you came here (on purpose or by chance) and I'm sorry you didn't like your salesperson that night. Now, granted I wasn't there to see how your interactions were, but I was surprised to hear that you thought Jake Pheasey was rude to you. This young man is nothing but one of the nicest people you'd ever meet; which leaves me wondering what happened that night. If you could be so kind to leave me your phone number or email address, I would like to see if any other results come up from my appointment query and who knows, maybe I can do something for you?! Rico Olinger Sales Manager Eastside Dodge

March 08, 2015

Not as painful as I expected. Some aspects were fine, others were a pain. Derek knew his vehicles and was wealth of knowledge and fun to deal with. But I found a scratch on deliv More

by Parker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Pheasey, Allan Wong, Alexandra Brayne
March 06, 2015

Compliment Hello, I would like to mention that I always experience the best customer service from Wanda Breti, when I come for maintenance on my car I always hop More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wanda Breti
March 06, 2015

positive attitude would go a long way 5 star for friendliness, customer service & quality of work ONLY for LUKE DICKISON!!! =) I recommend Luke Dickison for his generosity, very helpful & More

by adaet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
March 05, 2015

Amazing Employee I have had my oil changes for my van at Eastside Dodge for years now. They have always been amazing, but the best experience I have ever had was worki More

by happylady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wanda Breti
March 04, 2015

New Ram Happy with the experience I had at Eastside dodge! Rob was more then happy to assist me with all everything I wanted to do to my truck, quickly and ef More

by Tyson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kean
March 01, 2015

awesome Wanda was very nice. She made sure that all the things that needed to be fixed on my car was done. She made sure I understood what I was being charged More

by Daryene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wanda Breti
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