Eastside Dodge Chrysler Jeep Ram FIAT

While looking at Jeep Grande Cherokee's at Eastside in Calgary we were initially welcomed and treated fine. We test drove some current inventory and really liked the Overland. As we had a couple other in Calgary we were initially welcomed and treated fine. We test drove some current inventory and really liked the Overland. As we had a couple other brand options we informed the sales guy that we may be back and that we belonged to the preferred customer group through our company. We then left returning after a horrible test drive with another brand looking for pricing and exact model details. We informed the sales guy of the colour, model and options package we would like and he proceeded to track down what we needed. He came back and said he found the vehicle but if we wanted it we would have to pay him a $1000 non refundable fee to bring it to the dealership. Apparently to cover transportation costs. Now with the preferred purchase program we are on the dealer only makes a very little amount. As we were not allowed to see the build sheet and exact option packages we were unwilling to lose the $1000 dollars. When I tried to come to a compromise on the amount non refundable we got stubborn resistance and a flat no. Now if we did not like this exact vehicle we would be out $1000 just to view it. In my opinion we were being sent on our way due to the preferred pricing which comes direct from Chrysler and is not optional to dealers. Eastside will never see any service or recommendations from our family or friends again. More

Very disappointed with this group. Purchased a truck, Very disappointed with this group. Purchased a truck, and before picking it up they were to install leather seats. did not happen. Was given the tru Very disappointed with this group. Purchased a truck, and before picking it up they were to install leather seats. did not happen. Was given the truck without detailing and told that the following week I could bring in the truck and they would switch out the seats and detail the truck. I brought the truck in, they gave me a courtesy car. The first seats did not fit, the second set was the wrong color, and we are now waiting on the 3rd set of seats...sadly I have been without my new truck for over a week. I have already seen the first payment come out of my bank account, but no truck for me. ooopppsss sorry in an email is all I get, ya no this is not acceptable and I will never purchase from eastside again. More

We visited at least 10 Calgary dealerships before we settled on buying a Fiat 500 POP from Eastside Dodge. The service from Eastside was great, and Ricardo went the extra mile to make sure the purchase settled on buying a Fiat 500 POP from Eastside Dodge. The service from Eastside was great, and Ricardo went the extra mile to make sure the purchase went as smoothly as possible. Overall, very happy with the service at Eastside. We wouldn't hesitate to go back when we're next in the market for a new vehicle. More