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Eastside Dodge Chrysler Jeep Ram FIAT

Calgary, AB

4.2
855 Reviews

815 36 St NE

Calgary, AB

T2A 4W3

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855 Reviews of Eastside Dodge Chrysler Jeep Ram FIAT

July 23, 2014

Fantastic experience purchasing a new Jeep Ricardo was fantastic in putting in the effort to understand my needs and getting me into a vehicle I wanted in the budget that I had. Danny was extre More

by ralliartist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Bravo
July 23, 2014

Ram 1500 This guys are awesome!! they make impossible to possible. thanks Danny Macnabb and Luke for helping me out to buy my first truck you guys are the best More

by gohan681
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny McNabb
July 22, 2014

Fiat Abarth - great car, exceptional salesperson Luis the salesperson got me into an Abarth in minutes to test drive. He bypassed the requirement to have a contract signed before the drive - much app More

by mabayrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wanda Breti
July 22, 2014

SO friendly...so easy...great deal I went in on a Saturday and chose to buy a Jeep Grand Cherokee SRT (its amazing btw). They didn't have the color I wanted but they sourced it for me, More

by keely26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Langdon, Dean Oancia, Derek McLeod
July 21, 2014

Business owner Luke was awesome to deal with. Very low pressure and very knowledgable. Easy and quick action to make a deal. Definitely my new salesman. Thanks Luke More

by Robbray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 21, 2014

Brand new dadge This was my experienced on east-side dealer dodge car-shop. The salesman Jamie and his manager did their best to get me a deal base on my budget for a More

by wcaguia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Wong, Derek McLeod
July 18, 2014

My emergency signal light change July 17, I realized my Jeep was telling me that my "rear right signal light was out" (I was surprised for this feature) so I had to get it replaced, I More

by nbuot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
did not get his name
July 17, 2014

Jamie Caulder my experience with eastside and Jamie as salesman was very rewarding and I am happy with my dealings with eastside personal. Jamie and Dean in finance More

by johnnie_ringo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Caulder
July 17, 2014

disappointed All was going well until the extra packaging stage. I was pressured into getting them so I did. In the end I just added the protection package and was More

by bruins_333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Allan Wong
Jul 17, 2014 -

Eastside Dodge Chrysler Jeep Ram FIAT responded

Dear bruins_333, I am sorry you a disappointing experience at our dealership yet, I am happy that you chose to write a review about it. As much as we like to get good reviews, it's from reviews like yours that we can actually make some positive changes and give our customers the great customer service that they initially came for. I spoke to all parties involved and for starters, I'm sorry you felt that you were pressured into purchasing the protection package. It is never our intent to be pushy with addon services like the protection package, so again, my apologies in regards to that. Now, the fact that the service itself was not done to your satisfaction; this is something I can do something about. Would it be possible for you to bring in your vehicle so we can assess the job and take care of the areas that were over-sprayed or missed? Is this something you would be interested in doing? Let me know! I should also say that I will be away from the office from this afternoon and returning to work on Monday July 21st; if it's the same for you, we could do this next week when I am back... I just didn't want you to think we didn't care. Thanks! Rico Olinger Sales Manager Eastside Dodge rolinger@eastsidedodge.com

Jul 23, 2014 -

Eastside Dodge Chrysler Jeep Ram FIAT responded

Dear bruins_333, I am back at the office now and am wondering if you would like to talk about your concerns. Let me know! Rico Olinger Sales Manager Eastside Dodge rolinger@eastsidedodge.com

Jul 24, 2014 -

Eastside Dodge Chrysler Jeep Ram FIAT responded

Dear bruins_333, The system registered that you read both of my previous messages and you have yet to reply to them. Do you want me to do something about your undercoating or do you want to leave things as they are? Rico Olinger Sales Manager Eastside Dodge rolinger@eastsidedodge.com

Aug 02, 2014 -

bruins_333 responded

Hello, Thank you for your response sorry for my delayed reply I've been busy at work and just this week I got into accident got rear ended by a semi and a dump truck hit the semi. So it depends if it is a right off or can get repaired. I will keep you posted. Again thank you for your reply I appreciate it!!

Aug 11, 2014 -

Eastside Dodge Chrysler Jeep Ram FIAT responded

Hello Bruins_333, My apologies for your accident, I hope you are on route to a quick recovery; I too was rear ended by a large truck once, so I know how tough it is. Yes, let me know the outcome and we'll go from there. Thanks, Rico Olinger Eastside Dodge

July 17, 2014

Very Happy Customer. I've only dealt with Luke at this dealership, i'm on my second vehicle and he was and has been absolutely amazing. I honestly will not go anywhere els More

by meg0684
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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