Eastside Dodge Chrysler Jeep Ram FIAT
Calgary, AB
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849 Reviews of Eastside Dodge Chrysler Jeep Ram FIAT
Extraordinarily quick and helpful service My headlamp was out on my Jeep Liberty. I checked the Internet and changing it was not going to be a quick or simple job.! I called the dealership at My headlamp was out on my Jeep Liberty. I checked the Internet and changing it was not going to be a quick or simple job.! I called the dealership at 8:45 in the morning to see if it could be changed in express service or if I needed an appointment. I needed an appointment but, given that it was a safety issue, they could squeeze it in that day. My appointment was for 10:00 that morning and they would fix it while I waited. They even had time to prophylactically fix the other one too. The service rep didn't want to fix something that wasn't broken, but from past experiences, I've learned that when one light goes the other quickly follows within a week or two. They were able to replace both headlamps and I was on my way in 45 minutes! Thanks for the great prompt service. More
Distrust and Failure to disclose I obtained my first Dodge grand caravan SXT during an event about 4 years ago. They didn't disclose the rebates that I was supposed to get, and when I obtained my first Dodge grand caravan SXT during an event about 4 years ago. They didn't disclose the rebates that I was supposed to get, and when I said "YES" to all points on the insurance (including loss of job" (because i working in the oil and gas industry); they ignored my request, played me like a fool and still got me to sign off without having the required "check box" - ticked off! So i was refused my insurance for my payments when i was laid off in 2015. When I took in the van to a new Dodge dealer because I needed to down-grade and modify my financing, it was come to light that East Side Dodge KEPT my all rebates. These people are dodgy, liars and thief's! Good thing that the finance guy that fooled me over the paper work is no longer there - because i'd tag him!. More
Worst Repair Done on My Car I recently got my car done at the body shop as I was involved in a collision. Only to find out my parts where ordered wrong and when I picked up my ca I recently got my car done at the body shop as I was involved in a collision. Only to find out my parts where ordered wrong and when I picked up my car my car still didn't operate properly as my ambient sensor didn't work. As I didn't trust Eastside Dodge no longer I took it to my service department only to find out the work that was supposed to be completed had missing bolts, pans, and my ambient sensor wasn't even connected. Now taking to a trusted body shop as I wasn't able to before. So sad that an apparent trusted name does that kind of work. More
Eastside Dodge Friendly helpful staff that always listens to my needs. Staff communicate all concerns on timely basis. Never had a concern with work that has been do Friendly helpful staff that always listens to my needs. Staff communicate all concerns on timely basis. Never had a concern with work that has been done! More
3rd truck and best experience yet I have purchased a few vehicles and never had a bad experience with Eastside. That being said I have never had a better experience then we did with A I have purchased a few vehicles and never had a bad experience with Eastside. That being said I have never had a better experience then we did with Alex! Alex never once acted like a salesman, he acted like a professional and helped us to get he truck we wanted. I will definitely be returning to deal with Alex in the future!!! More
Great Experience Jake was straight to the point...that's what i like with the sales person... I'm happy with the Grand Caravan and the service...thank you Jake! An Jake was straight to the point...that's what i like with the sales person... I'm happy with the Grand Caravan and the service...thank you Jake! Andrew B More
worst experidnce at a dealership ever Trading in a vehicle, was treated with no respect and treated like I was ignorant to the process. This person expected a 500.00 deposits prior to off Trading in a vehicle, was treated with no respect and treated like I was ignorant to the process. This person expected a 500.00 deposits prior to offering a price on anew vehicle, was trading in a 2012 power wagon. Was told too many people come in and waste his time, so he needed the deposit first. Needless to say we went to another dealership had great results there:-) (Airdrie) More
good staff, good product My salesman, Mohammad Kettana, knows how to carry you through the whole car buying process and really does his best to make sure you are satisfied bef My salesman, Mohammad Kettana, knows how to carry you through the whole car buying process and really does his best to make sure you are satisfied before you leave. I bought a truck from him 2 years ago and came back this year, traded in and bought another truck and also a car for my wife. I would recommend him to anyone and have. More
From Bad to Good because of Alvin! I came in very disappointed from my last deal 1 year previous, I bought a new 2015 Ram 1500 and from day one had nothing but issues with it. when I f I came in very disappointed from my last deal 1 year previous, I bought a new 2015 Ram 1500 and from day one had nothing but issues with it. when I finally came back in to get a different truck, I was left sitting and waiting for my sales person to come talk with me.(even after I was told to come in from out of town to meet) luckily for Eastside dodge, Alvin was there and came to help me as I was waiting. Alvin spend the time needed to get a background on my previous truck and set out to get the long list of items fixed for me. he showed a extreme amount of concern and professionalism to my issues and did follow through to everything that he said he would do. All in all, I would be more then 100% confident purchasing my next vehicle from Eastside Dodge as long as I dealt with Alvin, because he is what I want in a Sales person. Thank you Brother! More
Awesome experience as a first Dodge owner!! In a nutshell, Justin, my sales person was extremely experienced, knowledgeable, helpful in finding me the right product and a courteous salesperson l In a nutshell, Justin, my sales person was extremely experienced, knowledgeable, helpful in finding me the right product and a courteous salesperson l came across in a long time. He helped me choosing the vehicle l wanted and gave me awesome deals which l doubt any other dealership can come close to. He worked well with the numbers I provided him that would fit my monthly budget and made things worked just right!! Owning a Dodge for first time l am extremely happy and would recommend this dealership to new and repeated customers for their personal satisfaction. Hip hip Justin.. Hip hip Justin, thanks for all your help once again :-) More