Eagle Ridge Chevrolet Buick GMC

Efficient & Friendly Service Staff The shop handled the checkup of my car in a very efficiently and friendly way. I did not have an appointment but they found a way to help me out. The shop handled the checkup of my car in a very efficiently and friendly way. I did not have an appointment but they found a way to help me out. More

Excellent service from Marco Ferrone Marco Ferrone was inrecedibly professional and found the right vehicle within our budget without any added pressure. An excellent, smooth experience f Marco Ferrone was inrecedibly professional and found the right vehicle within our budget without any added pressure. An excellent, smooth experience from start to finish. More

Pleasant, Relaxing The overall buying experience was relaxed with no stress involved. The sales staff was helpful and friendly. Will be back in 4 years for another car. The overall buying experience was relaxed with no stress involved. The sales staff was helpful and friendly. Will be back in 4 years for another car. Rick MacEachern More

Very fast & efficient service with courteous staff Just an oil change but a very positive overall experience. Very fast service with friendly welcoming staff that made you feel welcome. I will be back. Just an oil change but a very positive overall experience. Very fast service with friendly welcoming staff that made you feel welcome. I will be back. More

Disappointed service First of all - I spent about 5 hours at this place and they tried really hard to sell me a car - however, were not successful at all; also because of First of all - I spent about 5 hours at this place and they tried really hard to sell me a car - however, were not successful at all; also because of the lack of knowledge of the salesperson Chris. I appreciated his effort, however, he was not able to provide any details to any of the cars we tested. He talked about unnecessary features when we were in the car, but when we wanted to have details about the engine, transmission, or previous accidents, etc., he had no answer). Furthermore, he didn't seem like a very experienced driver, which made it complicated for him to understand when I was talking about driving comfort. ... He tried to overplay it with trying to win me as a friend, but this made me feel very awkward. In the end we were willing to buy a car way out of our price range and he made an excellent offer; however his manager Art did not go with this deal. So after 5 hours at the dealership, testing several cars, finally making a decision and commitment to buy, we ended up with nothing. I felt they were playing us a lot and in connection with the lack of 'auto' knowledge, we decided not buy from them. There are so many places nearby and we ended up with way a better service just across the street. More

I love my car! I spotted a car that was listed online and it was love at first sight! Bruno was the salesman that I dealt with who had excellent customer service...t I spotted a car that was listed online and it was love at first sight! Bruno was the salesman that I dealt with who had excellent customer service...truly went above and beyond to help cater to my needs and made my car purchase a memorable experience. He's the best salesman I could ask for being new to Vancouver and not knowing where to go for a reliable car. If you're looking for a genuinely friendly, honest, attentive salesman who won't pressure you into making the purchase, ask for Bruno. ;) More

Great service and a knowledgeable and friendly staff Bobby works numbers like a magician got me a killer deal. Krysten and Chris where very knowledgeable and easy to talk to. Everyone there was very nice Bobby works numbers like a magician got me a killer deal. Krysten and Chris where very knowledgeable and easy to talk to. Everyone there was very nice they made me feel like family. More

After buying the suprises happened! We just bought a 2016 jeep Cherokee at this dealership last week Friday. We took it for a test drive and looked at all the specs before purchasing it. We just bought a 2016 jeep Cherokee at this dealership last week Friday. We took it for a test drive and looked at all the specs before purchasing it. We were told that the vehicle was in perfect condition and that it was looked over and inspected before placing it on the lot. This was NOT the case in our situation. As we drove the vehicle home from the lot (we live about 25 minutes away), the engine light came on. We brought it to the nearest jeep dealership and they replaced the sensor that was needed. All covered under warranty. Two days later, we are driving and the engine light goes on again as well as the vehicle powers down. We had to get it towed the jeep dealership at this time. We were told by them that the vehicle is unsafe to drive and we cannot drive it. They had to order parts. We were told that they had to replace the engine harness and that they have been damaged for a long time. Our concern was that we were told that the car is in perfect condition and the safety specs came back good. Basically they LIED to us. They clearly did not look under the vehicle when they received it because they would have seen it right away. We wanted to see what the dealership would do for us considering that we spent a lot of money on the vehicle and had to take time off work due this situation. They said to us, well once you drive it off the lot, its not our problem and only offered us a courtesy car when the jeep was in the shop. We were not looking for physical compensation, but a possible reprimand of the vehicle inspector, an apology or something along those lines. We only got an apology after being prompt and calling back again. They never even cared about their customers after they leave the lot. I'm glad that the jeep is up and running again, however, I cannot and will not promote this company in anyway since they lied to us and will not own up to their mistakes. More

Good Deal! Patrick called telling me the deals and fantastic interest rates. He asked if I would be interested in coming in and having a look around. I arrived e Patrick called telling me the deals and fantastic interest rates. He asked if I would be interested in coming in and having a look around. I arrived early and talked to a few sales men, putting the feelers out and to express my disapproval of my previous truck buying event. I met Art who listened to my distaste for my previous buying experience and compensated me with a few gas cards! Starting off right 👍! Patrick an honest, eager young kid and Art the boss man explained every detail, worked with what I wanted and (in my opinion) Rock it! I would definitely recommend Patrick and Art good guys! They both made me feel comfortable and very happy with my new truck!! Also a big plus in my eyes was the follow up asking how things were and if I was happy, any issues and if I needed anything! More

Game players Unbelievable, they take your time for many hours, when it comes to price and they make their final offer, if you want the car and agree with their off Unbelievable, they take your time for many hours, when it comes to price and they make their final offer, if you want the car and agree with their offer, they back off and try to get more from you. They claim they made a mistake or the offer was for another car, etc. Not trustable at all!!! Ask them to write every offer down and sign it, even though they will find a way to play games to suck more afterwords. As a person with 30 years in sales I absolutely warn you and do not recommend this dealer. More