Eagle Ridge Chevrolet Buick GMC

Service appointment I made an apppintment on line to get my oil changed and remove my snow tires. It was under the header of "Book a Service Appointment " i was waiting I made an apppintment on line to get my oil changed and remove my snow tires. It was under the header of "Book a Service Appointment " i was waiting for someone from Service to contact me to confirm a time. All i got were phone calls from the sales people asking me when i wanted to come in to purchase a new vehicle. I explained that i was actually trying to book a service appointment. The sales person apologized and said he would notify the Service Dept. The next day i got a call from a different sales rep telling me the he received my request for an appointment. I just hung up. I called the Service Dept directly and booked. Maybe that website could use some tweaking? Very frustrating More

Professional Brad our service adviser booked the truck in for a oil change and radio issue. A call was made as soon as work was completed and a ride back to the sh Brad our service adviser booked the truck in for a oil change and radio issue. A call was made as soon as work was completed and a ride back to the shop was organized. Driving home I noticed the radio display was still not working correctly, I called Brag immediately and he booked me a appointment for next day. The truck was brought in promptly when I arrived next day. Upon looking at the radio again and contacting you’re tech help department no fix could be found. For reasons I don’t understand the artist originally showed on the display of radio now it doesn’t. I relies that it’s not a major issue but still it worked now it doesn’t. Brad apologized and explained the issue and he would contact me if a fix came up. More

Good Costumer Service! Been going here since I bought my car and I’m thankful for their good costumer service. The staffs are nice and easy to talk to and they would solve t Been going here since I bought my car and I’m thankful for their good costumer service. The staffs are nice and easy to talk to and they would solve the problem right away. More

Poor service from manager and service department I have bought a lot of cars from here starting as far back as 2006 and this will be the last. My partner bought a brand new truck. He hooked up his I I have bought a lot of cars from here starting as far back as 2006 and this will be the last. My partner bought a brand new truck. He hooked up his Ipod and well it keeps skipping. We just didn't try 1 Ipod but 4 Ipods all does the same. We called to get it fixed 5 times we took it in and still not fixed. Let alone he also purchased mats for the truck and they put in mats that have been cut up, they still haven't replaced that. Called the service Manager Ed still hasn't called back. This is by far the worst customer service I have received, I will be telling everyone I know not to shop here. This is not what customer service is about period! More

Marco Marco Marco Just bought a brand new 2018 Terrain from Marco, he was an excellent help and VERY polite. He catered to all my needs and helped me find the perfect v Just bought a brand new 2018 Terrain from Marco, he was an excellent help and VERY polite. He catered to all my needs and helped me find the perfect vehicle. The process went very smooth and I can’t thank him enough for the perfect vehicle. THANK YOU Marco More

Frequent client over 20 years Over the past 20 years my wife and I have bought 6 cars from Eagle Ridge Chevrolet. The staff were polite, non-aggressive and welcoming. Service was p Over the past 20 years my wife and I have bought 6 cars from Eagle Ridge Chevrolet. The staff were polite, non-aggressive and welcoming. Service was prompt and efficient. No complaints as I had fair value for my trade-ins and for my latest car a Buick Encore SUV. Would highly recommend this dealership to anyone. More

Excellent service I have had excellent service here for more than 20 years Everyone I have dealt with has been very good.i plan to continue my serbvivong bere I have had excellent service here for more than 20 years Everyone I have dealt with has been very good.i plan to continue my serbvivong bere More

Purchased 2018 Terrain Denali Shopping for a new or demo vehicle to replace our 2012 SLE Terrain, ended up buying a 2018 Terrain Denali model that completely beat all of our expect Shopping for a new or demo vehicle to replace our 2012 SLE Terrain, ended up buying a 2018 Terrain Denali model that completely beat all of our expectations More

Fast and excellent service I was impressed with the friendliness of the staff, the speed and quality of the work I had them do. I particularly like the drive-in garage which she I was impressed with the friendliness of the staff, the speed and quality of the work I had them do. I particularly like the drive-in garage which sheltered me from the pouring rain. A job well done! More

radio and back up camera malfunction. went 3 times for this problem , the radio goes so dark and the back up camera totally blurry its useless, the rebooting or updating didn't help at all went 3 times for this problem , the radio goes so dark and the back up camera totally blurry its useless, the rebooting or updating didn't help at all, I would like for you guys to change the radio and camera like you told me before, no more rebooting or updating More