Eagle Ridge Chevrolet Buick GMC

Awesome staff. Everyone is helpful and courteous. Always kept me informed. Answered all my questions. I will come again in the future and would recommend this deale Everyone is helpful and courteous. Always kept me informed. Answered all my questions. I will come again in the future and would recommend this dealership to friends and family. More

I'm not very satisfied the service I received this time. They didn't solve the problem. They deleted the check engine light but my truck now takes longer to start. I don't have piece of mind after this last They didn't solve the problem. They deleted the check engine light but my truck now takes longer to start. I don't have piece of mind after this last repair. I'm worried my truck will break down. Also I brought my truck for a diagnostic and no one called to tell my what was found wrong and ask me if I want to go ahead with the repair. My bill ended up $250 more than what I was originally quoted. Plus I have extended warranty and was told it's not something covered. If that is the case I should have been informed before the repair was made. As it stands it was just a cleaning of the injector. But not a guarantee fix, this might warrant another visit to the dealership in the near future. This is what I was told when I picked up my truck. Very disappointing service overall. More

Polite people, on time and easy to deal with and fast service too, thank you service too, thank you More

I drove all the way from Vancouver to meet my appointment then in return I got poor customer service from the advisor Matt. He never mentioned that the car was not ready, he informed as when I signed the pap then in return I got poor customer service from the advisor Matt. He never mentioned that the car was not ready, he informed as when I signed the paper which I regret so much. They don't care for their clients only they care is to have sales. I reget I came to this dealership and 100 % sure, I wont recommend to any of my friends. Please choose your delaership wisely their sales spiel is great to encourage clients to closed the deal after that nothing...because they already had their commissions..... More

Absolutely zero Care for the clients or customers, service and sales. Gm Corporate is just as bad. service and sales. Gm Corporate is just as bad. More

Respectful and kind very knowledgeable all the staff I dealt with in the dealership. Would recommend going here to purchase a car dealt with in the dealership. Would recommend going here to purchase a car More

I am satisfied with the ongoing service care I and my vehicle get while at eagle ridge GM. vehicle get while at eagle ridge GM. More

I was satisfied with the service person, but they have a service to bring you to the Coquitlam Center which we took and I asked the driver to pick us up at 2.30 pm. he did not come until 2.50 p.m. after me service to bring you to the Coquitlam Center which we took and I asked the driver to pick us up at 2.30 pm. he did not come until 2.50 p.m. after me calling twice to ask where is the driver? More

The customer service always is lacking. They seem to do the bare minimum... Never get a chance to talk to anyone after my service. I get the bill, with no opportunity to discuss any is They seem to do the bare minimum... Never get a chance to talk to anyone after my service. I get the bill, with no opportunity to discuss any issues that need to be looked at. Came back to pick up my truck and entire service team were away at lunch. More

Dealing with General sales manager Bryan Habermann has been a pleasure,all concerns I have had,have been fully rectified.Will definitely return when upgrading in the future been a pleasure,all concerns I have had,have been fully rectified.Will definitely return when upgrading in the future More