Eagle Ridge Chevrolet Buick GMC

After a 10 hour drive, We arrived at 09:30 to meet with salesperson, who didn’t show up. Keys to the vehicle couldn’t be found, then the vehicle couldn’t be found. My driver pushed my wheelchair across th salesperson, who didn’t show up. Keys to the vehicle couldn’t be found, then the vehicle couldn’t be found. My driver pushed my wheelchair across the road to another part of the dealership, where we eventually found the vehicle. Covered in dust and without an inspection, despite having been advertised for a week. Terry, our salesman , was very helpful, as was the women who accepted payment (they’re not accustomed to people who don’t want to finance I’m 78 years old and have bought many vehicles, but have never encountered such disorganization. More

I brought my Dodge Grand Caravan for the 84,000km periodic maintenance check and informed them that the rear passenger sliding door was not locking and making an unusual sound. I brought that vehicle periodic maintenance check and informed them that the rear passenger sliding door was not locking and making an unusual sound. I brought that vehicle at 8:15am for an 8:30am appointment and received a call at 4:00pm that the vehicle was ready for pick up. When I got there, the service advisor was in a rush to go home and when I got the key from the other advisor, signed the paper and paid, when I clicked on the fob to open the door, I still heard the unusual sound. I went back to the advisor and told her that the problem is still there. She said nothing was done and was waiting for a quote from Dodge and got my email to send me the quote. I am very disappointed as the vehicle was with them for 8 hours and nothing was done. I was even charged $97.50 for diagnostic. The advisor call and informed my wife to just bring the vehicle to Dodge Journey in Port Coquitlam as it was still covered by my extended insurance. That was June 25, 2024 and until today, no email was received to what part was to be replaced and covered by the insurance. So I called Eagleridge today (July 4, 2024) to ask what part I need to replace so I can book an appointment to Dodge Journey but Kayla (the lady in service who answered my call in Eagleridge) said that the parts department did not put the name of the part to be replaced nor the serial number. They even got my email address wrong and no one bothered to confirm it! I’m still waiting for their email and to think I paid almost a 100 dollars for a very poor service. More

Best service, fast and the crew are very welcoming, very satisfied thank you will be back again. satisfied thank you will be back again. More

I am very satisfied with buying a car from Eagle Ridge Chevrolet, especially with the very skilled and experienced sales staff named Mr. Ehsan Khoeeni Ha and Mr. Amir Esmaili, whose goal is only customer Chevrolet, especially with the very skilled and experienced sales staff named Mr. Ehsan Khoeeni Ha and Mr. Amir Esmaili, whose goal is only customer satisfaction, and this is very admirable More

I am very satisfied with buying a car from Eagle Ridge Chevrolet, especially with the very skilled and experienced sales staff named Mr. Ehsan Khoeeni Ha and Mr. Amir Esmaili, whose goal is only customer Chevrolet, especially with the very skilled and experienced sales staff named Mr. Ehsan Khoeeni Ha and Mr. Amir Esmaili, whose goal is only customer satisfaction, and this is very admirable More

As long as I’ve been dealing with this car dealership, they’ve always gone above and beyond for my needs they’ve always gone above and beyond for my needs More

Josh was amazing to us very happy with our puchase he was very helpful we live our 2024 trax very helpful we live our 2024 trax More

Friendly, helpful and knowledgeable staff. The very best service department. Work was done on time and exactly as quoted. The very best service department. Work was done on time and exactly as quoted. More

Everyone is very welcoming,helpful, and considerate from sales to service it has been a pleasure sales to service it has been a pleasure More

I diagnosed the problem, not the mechanic, who just suggested new brake pads, which weren’t needed and wouldn’t have eliminated terrible vibration down hills. I am happy with the repair as vibration is suggested new brake pads, which weren’t needed and wouldn’t have eliminated terrible vibration down hills. I am happy with the repair as vibration is gone. More