Dueck on Marine

Excellence everytime My company has used dueck many years. We bought have our delivery business fleet services here regularly. The staff are friendly and professional. wh My company has used dueck many years. We bought have our delivery business fleet services here regularly. The staff are friendly and professional. when I have a problem I just come in and they scope out the problem and solve it quickly, sometimes in just 20 minutes. I'm very satisfied. Usually it takes 2 hours just for an oil change and here it is about half of that. More

Great sales representative Brian was knowledgeable, friendly and low pressure. I had been comparing trucks across a few different dealerships and was very impressed by his stra Brian was knowledgeable, friendly and low pressure. I had been comparing trucks across a few different dealerships and was very impressed by his straight forward approach during my buying process. I would highly recommend him as a sales representative. More

We feel the Dueck experience measures up to what I expected. Had an excellant experience dealing with our Sales Representative Damir 778-318-1707. ticak. I feel he went above and beyon to insure my Wife and Had an excellant experience dealing with our Sales Representative Damir 778-318-1707. ticak. I feel he went above and beyon to insure my Wife and had all the information to make our decision on the vehicle we decided on, More

Duecks, I have bought a car from you before and was not impressed with your service or your sales staff until now. I never thought I would do business with you guys again after the last clown I dealt with. impressed with your service or your sales staff until now. I never thought I would do business with you guys again after the last clown I dealt with. I had a call from Virginia Marshall representing you guys. She noticed I had been spending some money down in service there. She called me in and showed me how to get into a new car and why it was more cost effective. Virginia is far from what 'we' think car sales people are. Yes she sold me a new 2014 Cruze, but I was happy I parted with the cash. Now thats impressive sales. Dueck management should pay attention to how she handles customers. If you are in the market for a car, skip the others and call Virginia here. My experience was 10/10! I know Dueck reviews are bad, and I could see why from the past. But Virginia somehow has managed to put right all of the wrongs. I still wont buy another car from Duecks unless Virginia is selling it, but after she took me around your service and introduced me to the boys who would be working in my car, I am more confident in your operation now. More

Do not under any circumstances get your car to get serviced at this place. The absolute worst service I have ever received in my life. They screamed at me, gave us information that was fradulent, ri serviced at this place. The absolute worst service I have ever received in my life. They screamed at me, gave us information that was fradulent, ripped us off and never apologized. I can not stress this enough. Do not go here... you will regret it. Horrible, horrible service. More

I would like to Thank Ian Dumansky for taking care of my GMC cannon and getting it serviced properly after I purchased the truck used and noticed a few problems. Ian , really took the time to make sure I wa GMC cannon and getting it serviced properly after I purchased the truck used and noticed a few problems. Ian , really took the time to make sure I was satisfied with my purchase and fixed what needed to be fixed. With such busy schedule he made sure i had a courtesy car and ensured me that my truck was getting taking care of by professionals.I would rate the overall service a four out of five at Dueck on marine for their sales and service and would only take my truck to be serviced by their qualified technicians . Working In the renovation business means having a reliable vehicle so Im recommending Ian for the best sales manager at Dueck on Marine. Thanks Ian. -Mark Koperniak More

I have to say after reading the reviews on this dealer I was hesitant to buy a car there. Since it was a rainy day, and they have a massive indoor showroom I decided I's go there and at least see the Cruze was hesitant to buy a car there. Since it was a rainy day, and they have a massive indoor showroom I decided I's go there and at least see the Cruze I was after in the dry! Gotta love Vancouver car shopping. I was greeted at the front door by the sales manager Ian. He was really nice. He introduced himself, asked what i was after, and sent me to one of his new sales people Jonathan. Ian let me know he would be around to answer any questions that Jon couldn't. I had done my research in advance so Ian's help wasnt necessary but it was a nice offer. This dealership is huge! I was looking for a particular color and the amount of selection they have is awesome. All the cash offers from the factory were on the window of the car (unlike a few other dealers i visited). Long story short, I didnt buy that day but went home, shopped the lease payments, they came out to be the cheapest, and I went back to purchase. The finance process went smooth (Karen in finance was really nice) and what blew be away the most was that right before I left Ian (the sales Manager) and David Kent (the vice president of the company) both came over to shake my hand and thank me for buying a car. I thought that was awesome. Way to go Dueck! More

Incompetent dealership/ careless employees I had my escalade 3 years and something broke on it every month. The service dept is a joke. Waited 4 hours for an oil change so many times. The whol I had my escalade 3 years and something broke on it every month. The service dept is a joke. Waited 4 hours for an oil change so many times. The whole dealership is so badly Mis managed. They will book your apt, tell you it shouldn't be too long, and then your vehicle will sit in the parking lot for 3 hours More

Yesterday my car's brakes went off while driving. Only 2000km after last maintenance at DUECK. fortunately I was not so fast, otherwise can you imagine that? I could have been killed. Now these peopl Only 2000km after last maintenance at DUECK. fortunately I was not so fast, otherwise can you imagine that? I could have been killed. Now these people are saying its not their problem and I have to pay 120/hr to fix it! They sold the car to me and I do severe maintenance at their service, and now when problem occurs, I can't even believe they act like this. These people are not ones you can trust! More

Made appointment to view the vehicle upon arrival the vehicle was not on the lot. When I did purchase the finance department did things in a confusing and hurried manner and there were extra fees. Financ vehicle was not on the lot. When I did purchase the finance department did things in a confusing and hurried manner and there were extra fees. Finance department did not due what was asked, I spent 2 weeks dealing with the bank to correct. There seemed to be a big rush to get the sale completed pre delivery inspections were pre filled out as all perfect and no time was spent with me. The attitude was here is your car thanks for the money have a nice day. Happy with my new vehicle but will most likely not purchse from again. More