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Downsview Chrysler Ltd

Toronto, ON

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1,092 Reviews

199 Rimrock Rd

Toronto, ON

M3J 3C6

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1,092 Reviews of Downsview Chrysler Ltd

February 23, 2016

Very good deal with amazing staff Just bought my first car; got a fabulous customer service from Mike, everyone was so helpful and ready to answer all my question. I got an amazing dea More

by Lena :)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Groberman, Robin Mathura, Mike Lesinskis
February 22, 2016

Best experience ever Just bought my beautiful new Charger from downsview chrysler. Im amazed how fast i got my vehicle and how helpful the staff were to help a new buyer l More

by Ajaysn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Shelly, Brian Paquette, El Sayed Gad, Robin Mathura, Domenic Bertucci
February 22, 2016

Excellent Service I recently purchased a new Jeep Cherokee. My experience was excellent. Thank you Gulnara and Eli for great customer service. They were very kind, and More

by john888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eli Tamam, Andrew Helmy, Gulnara Ovezova
February 17, 2016

If you need a deal this is your man Downsview Chrysler is lucky to have him, he put in a lot of effort for me to get the car I wanted and fit in my budget. he knows his stuff , has compl More

by montytarun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sayed Sadat
February 12, 2016

Excellent experience It has a been great pleasure Dealing with Downsview Chrysler for the past twenty years. They have always gone above and beyond with the level of servi More

by Rocco and Cindy Morra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Guppy, Andrew Helmy, Domenic Bertucci
February 12, 2016

1st vehicle purchase Downsview Chrysler provided myself with a absolutely wonderful experience. Purchasing your first vehicle can be an overwhelming experience but everyon More

by Emilyt93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie , Jacob Kepecs, Evgeny Ivanov
February 10, 2016

Appointments does not mean anything We had appointment booked and when we got there we leave our car there. We call back before they close... Noone ever checked it. We asked and the se More

by KL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael, Jerry
Feb 13, 2016 -

Downsview Chrysler Ltd responded

""Dear KL, Thank you for taking the time to share your comments and feelings about our dealership on DealerRater.com. Even though your comments did not shine a positive light on our dealership, it is helpful to us in finding out where some of our weaknesses lie, whether in our personnel or our processes. We apologize for your experience and we appreciate your feedback. We hope for a future opportunity to make this right for you. You may contact me anytime to voice your concerns. Sincerely, Jacob Kepecs Sales Manager Downsview Chrysler 416-635-1660

Feb 17, 2016 -

Downsview Chrysler Ltd responded

Dear KL, Thank you for taking the time to share your comments and feelings about our dealership on DealerRater.com. I am sorry to hear that you left our Service and Bodyshop Departments with a negative feeling. Unfortunately, whether it was a snowbank that was hit, or a curb, or anything that would result in physical damage, Chrysler will not repair these kind of damages under warranty. As per Chrysler policy, we did submit the pictures for warranty repair approval. But again unfortunately, it was obvious by the pictures that the damage was a result of a collision and not something that can be repaired under warranty. Please feel free to contact me directly if you need further clarification and would like to go over your experience together. Thank you for your past business and I hope we can continue to more in the future. Best, Jacob Kepecs Internet Manager

February 10, 2016

Domenic Bertucci is the Van.....Man! I was introduced to the dealership when I Developed a a flat tire on rimrock. I met your service guy Sam Bruno who allowed me inside and arranged for More

by mike123456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Bruno in service, Carlos Baptista, John Guppy, Domenic Bertucci
February 10, 2016

Domenic is the best Domenic is very kind and has very good prices.i would recommend him for anyone buying a car. the service is very good. thanks Domenic for every thing, More

by Cristiano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domenic Bertucci
February 07, 2016

Excellent technical service and financial support I received excellent professional technical service, very friendly staff, knowledgeable and prompt. Excellent financial support, the business managers More

by PeterP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Amer, Richard Brulinski, Mike Lesinskis
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