Downsview Chrysler Ltd

Randy Dury- Sales person that provides solutions I was referred to Randy through a colleague. I was in a postion that was moving from a single vehicle (that was at the end of its lease) and needing I was referred to Randy through a colleague. I was in a postion that was moving from a single vehicle (that was at the end of its lease) and needing two vehicles. We had a specific Fiat 500 that we wanted and Randy tracked it down for us! The other vehicle ended up being a Jeep Cherokee . Randy took a consultatitive approach- asked questions and listed to us in terms of what our needs were and what our budget was. This made the experience work as we felt that we received value and the vehicles that matched our needs!! More

An EXCELLENT Choice and UNFORGETTABLE Experience! Its our first time and we went to some dealership before going to Downsview Chrysler,just to inquire and look for a car suited for us.But what suppose Its our first time and we went to some dealership before going to Downsview Chrysler,just to inquire and look for a car suited for us.But what supposedly an inquiry turned out to signing a purchase agreement. With an excellent service and approachable people to whom we're dealing with,nobody can't say no.Raymund Li our sales consultant who was friendly and did the best he can to give the details we wanted to know and helped us to his best to give us the service we're looking for. Our thanks to Eli Tamam for giving the final say. Our gratitude to Masoud Asghari for making us at ease all the time,for being patient in answering and explaining things and helping us to the best he could for making it possible for us to have our first car in Canada.We wouldnt think twice in recommending you guys for a job well done! More

Brian P @ Downsview Chrysler Excellent customer service I was interested in purchasing and required assistance. Brian Paquette from Downsview Chrysler was very professional and provided me with reassurance I was interested in purchasing and required assistance. Brian Paquette from Downsview Chrysler was very professional and provided me with reassurance of answering all my questions and concerns. Brian Paquette demonstrates how excellent customer service can have a lasting effect on customer relationships he is empathetic listener and makes each customer know he values their time.. I will recommend Downsview Chrysler to all my friends and referred them all to Brian Paquette as he deserves to be recognized for his hard work and dedication. . More

Could not have asked for better service. Randy was a pleasure to deal with throughout the entire process. The delivery went smooth and Randy explained every option on the vehicle. This is my Randy was a pleasure to deal with throughout the entire process. The delivery went smooth and Randy explained every option on the vehicle. This is my second vehicle from Downsview and the service is impeccable. More

Best dealership I've ever visited I met with Carlos Baptista Vice President of the dealership with a small problem that I had with the ford that I was driving. He showed me how to fix I met with Carlos Baptista Vice President of the dealership with a small problem that I had with the ford that I was driving. He showed me how to fix it and asked me did I want to maybe trade it in. I said I might be but was a little fearful of spending money on another car. He showed me how I would save money on maintenance and gas mileage and then introduced to me Ben Kepecs who sold me my brand new Journey. I could not have been happier, he then introduced me to Ed Comsa service manager and Ed took me for a tour of the service shop and he said if I ever had any trouble with the car to ask for him. I have now told all my friends and family to buy their cars here at Downsview Chrysler. More

Honest, helpful and a great deal! I came to downsview on their midnight sale looking to purchase a new car. From the get go everyone was super nice and friendly, even the staff that I I came to downsview on their midnight sale looking to purchase a new car. From the get go everyone was super nice and friendly, even the staff that I wasn't working with which was very welcoming. I was helped by Gulia and Eli. Both were amazing and super helpful. Originally the cars they had on the lot didn't match my specifications. In fact, they were more expensive than what I needed and with options I didn't need. I was moving forward with the purchase anyway though, but once they realized it wasn't what I preferred most, they stopped the sale and started from scratch to find a new one to order me! They already had my credit card and literally stopped the sale to get me something more appropriate. I've bought three cars from dealerships before, and I've also been to many others, and never, NEVER has that happened. On top of that, they also worked really hard and gave me an amazing deal, but from my experience, you can get deals almost anywhere, but you rarely get sincerity. Thanks to Gulia and Eli, I got the car I actually wanted, for a price I wanted, even though it meant more work for them. They gained a lifetime customer. More

Always there for you, Customer Service First! I've purchased a number of Chrysler and Jeep vehicles over the years at Downsview Chrysler and have nothing but praise for both Randy Dury and Tom Kra I've purchased a number of Chrysler and Jeep vehicles over the years at Downsview Chrysler and have nothing but praise for both Randy Dury and Tom Kramer. They are extremely knowledgeable, responsive, honest and fair in their dealings. More importantly, they are there after the sale with follow up and assistance whenever it's needed, a rare commodity these days! More

great customer service! great experience! he made me feel comfortable and because of that i didn't feel much wight in terms of money when i made that purchase. i like his hon great experience! he made me feel comfortable and because of that i didn't feel much wight in terms of money when i made that purchase. i like his honesty and the knowledge he had and he didn't make me feel bored! More

Simple and Easy I have purchased three vehicles over the last 8 years at Downsview for my business. Randy Dury consistently demonstrates his professionalism. I high I have purchased three vehicles over the last 8 years at Downsview for my business. Randy Dury consistently demonstrates his professionalism. I highly recommend Downsview Chrysler and Randy Dury. More

A excellent experience My dealer is a nice Chinese lady, Jennifer. She knew what we need and gave what we want, a new brand car in good price. For our satisfaction, she My dealer is a nice Chinese lady, Jennifer. She knew what we need and gave what we want, a new brand car in good price. For our satisfaction, she made a good negotation between her boss and us. After her tried several times, we got a deal vehicle in perfect price finally. And the other person we realy like is Finance Agent Mr. Masoud. He is a funny guy and always in smile, never pull you hardly, even once he had waited for our information until 9:00 PM. Also, the most important person we should appreciate is the manager Eli, thank you pass the offer what we want. More