Donway Ford Sales Ltd
Toronto, ON
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49 Reviews of Donway Ford Sales Ltd
I have leased three vehicles from Donway Ford over the years. Recently the brake light came on for my newly leased Ford Echosport. I scheduled an appointment for 9:15 on June 8th. IT DID NOT GO WELL. I ag years. Recently the brake light came on for my newly leased Ford Echosport. I scheduled an appointment for 9:15 on June 8th. IT DID NOT GO WELL. I agreed to wait. After three hours with no update on my vehicle I found that my service call, obviously low on your priority list, had not yet begun. Car still not in for service, no update provided, no explanation of the delay. The manager and staff disorganized and discourteous and unhelpful. More
Donway Ford: service excellence star! We leased a Ford Edge SEL from Donway Ford 3 years ago, and appreciated the service provided by all staff involved. Last month, we researched lease bu We leased a Ford Edge SEL from Donway Ford 3 years ago, and appreciated the service provided by all staff involved. Last month, we researched lease buyout versus new lease with expert assistance from Krystal. She patiently prepared several proposals and then placed our special order for a brand-new 2020 Ford Edge Titanium. When our new SUV arrived, the vehicle switch and pick-up of the new SUV was a breeze. Financial documents, vehicle registration, and review of new vehicle features were all completed in minimum time expertly and without fuss. Not only do we love our new Ford, but we were again impressed by the customer service quality. A big "thank you" especially to Krystal, whose knowledge and people skills were impressive and much appreciated! More
Regi was a blessing to work with. Best car sales guy I’ve ever encountered. No pressure, none of that sleezy car salesmanship you’d normally encounter at all other dealers. And had a ton of knowledge about m ever encountered. No pressure, none of that sleezy car salesmanship you’d normally encounter at all other dealers. And had a ton of knowledge about my truck. Awesome! More
Great Experience for over 40 yrs I’ve been dealing with Donway for 47 years, always get great deal and super service! Highly recommended! Friendly people to deal with, non better! I’ve been dealing with Donway for 47 years, always get great deal and super service! Highly recommended! Friendly people to deal with, non better! More
Another successful Donway Deal! I had another great experience with Ken Ware and Donway Ford - as I recently bought a 2018 Ford Ecosport . Ken and Jenn and Terry Fisher put together I had another great experience with Ken Ware and Donway Ford - as I recently bought a 2018 Ford Ecosport . Ken and Jenn and Terry Fisher put together the right "Donway Deal" for me to make this purchase happen. This is the 10th vehicle I have bought / leased from Donway Ford over the past years. I am very loyal to Donway, know most of the staff there, and always recommend Donway to family and friends for great info , customer service, deals and more! More
Donway Ford is the best dealership that I have dealt with. I have been purchasing vehicles from them for over 30 years. They are like family making sure that everything is looked after. with. I have been purchasing vehicles from them for over 30 years. They are like family making sure that everything is looked after. More
Terrific experience provided by Regi and Jeffery at Donway. After looking at two other dealers and makes it was an easy decision to purchase an Escape. Thanks guys! See you at the first oil change! Donway. After looking at two other dealers and makes it was an easy decision to purchase an Escape. Thanks guys! See you at the first oil change! More
Great experience buying a new car Gary spent the time to explain the options available to determine which car best suited our needs, and then arranged to find a car and have it deliver Gary spent the time to explain the options available to determine which car best suited our needs, and then arranged to find a car and have it delivered. We were very happy with process and the car. We have been working with Gary for many years and he has always given great service. More