Donway Ford Sales Ltd

Had a pleasant experience talking to Michael Awad in sales. He was very polite and extremely knowledgeable over our phone conversation. sales. He was very polite and extremely knowledgeable over our phone conversation. More

I cannot thank Michael Awad for all his support and advice. He is one of the most knowledge people that I have met in sales. He is extremely trustworthy and love my Explorer. advice. He is one of the most knowledge people that I have met in sales. He is extremely trustworthy and love my Explorer. More

Thank you Michael Awad for all your help. Appreciate all the time you spent helping us. the time you spent helping us. More

Thanks Mike Awad for your help searching for our new car. Super professional and knowledgable. Super professional and knowledgable. More

Great and knowledge staff. Mike helped me to make the best decision. Pleasure to work with best decision. Pleasure to work with More

Right from the moment I walked in I was greeted and seated with a wonderful sales rep to order my new Ford Maverick. Both Ken and Chris (sales manager) made themselves available for me anytime I had a seated with a wonderful sales rep to order my new Ford Maverick. Both Ken and Chris (sales manager) made themselves available for me anytime I had a question, called me on a regular basis to keep me up to date on my truck order and were just wonderful to deal with. I was so happy when my truck arrived and they were quick to get it ready for me to pick up! Then even after the deal was done both Ken and Chris took time to call me to make sure everything was good and I was happy with my new truck! Start to finish Donway Ford took care of me! Would highly recommend and will be back for service, and future vehicle purchases! Thanks Donway! More

Great customer service in the Service Department. My vehicle was repaired quickly and the price was fair. Thank you Michael Chang! vehicle was repaired quickly and the price was fair. Thank you Michael Chang! More

Ken Ware is a really great Sales person went beyond my expectations awesome job Ken. expectations awesome job Ken. More

I brought my truck in for a rattling from the engine which the service advisor stated it was the cam phasors and timing belt which he quoted around 3500 bucks then two days later the bill came to 3902 i which the service advisor stated it was the cam phasors and timing belt which he quoted around 3500 bucks then two days later the bill came to 3902 in which the rattling still existed and my skid plate was removed and never put back on and now sits in my back seat and its not my skid plate! They gave me someone else's skid plate cause my had a crack in it that was twist tied on the cracked part plus they didnt give me my bolts or fastners back for it! The second diagnosis found it to be my starter which cost me even more money! They also damaged the plastic protective strip that runs along front bumper and never fixed! The service advisor showed me pics of my truck being worked on and it was fine! So 4200 + later the truck now vibrates abit when over 110-120kms!! This dealership wants all your money now instead of forever...its top dollar for mediocre work if any? Ill never go back there again and now calling OMVIC cause head office can't do anything about poor workmanship and paid misdiagnoses! DO NOT DO BUSINESS WITH DONWAY FORD! Apparently they lost their Lincoln license so that tells you something right there? More

Ken was amazing!! He helped us purchase a car. He was very knowledgeable, kind and helpful. So glad we got to deal with such an great person like him! very knowledgeable, kind and helpful. So glad we got to deal with such an great person like him! More