Don Valley North Toyota

Monica Li at this dealership is the best, She provided excellent service - we bought our 2022 RAV4 from her today. excellent service - we bought our 2022 RAV4 from her today. More

Do not go to this dealership. I ordered a new Corolla hybrid in November 2021 and received it early May, however there was damage to the headliner upon delivery (stain/damaged fab I ordered a new Corolla hybrid in November 2021 and received it early May, however there was damage to the headliner upon delivery (stain/damaged fabric), about the size of my hand on the driver's side. I brought it back to the dealership several times, speaking with the sales person and service department who assured that they will take care of it. After having service 'fix' the issue, I found that they attempted to PAINT the headliner to hide the stain on a brand new vehicle when the headliner should have been replaced, as the fabric itself was damaged. There was spray paint residue on the sun visor and the size of the damaged area increased in size. Even worse, the chemicals they used to try to remove the damage got on the leather steering wheel, causing fading of the plastic pieces/buttons and leaving shiny residue on other areas, which cannot be cleaned off (varnish was removed). I brought the car in AGAIN to have them 'fix' it, and the issue only got worse, it looks like they spray painted the plastic pieces, which got on other clean areas of the steering wheel. It took four weeks for me to reach a new car sales manager in person and upon doing so, they did not take responsibility for delivering me a dirty/damaged vehicle that should have been brand new/mint condition. They said it was confusing to them that this damage happened and no one caught it! They offered to have service look at the vehicle again to fix the issues, although we no longer trust the quality and level of standard the service department operates, based on their sloppy and unprofessional attempt to 'clean' a brand new vehicle. DO NOT PURCHASE YOUR CAR HERE! It has been an aggravating experience trying to contact managers and have them listen to this situation. They were so helpful and quick when I placed my order, but the second an issue arises, I am the only person making any effort in trying to get it resolved. At the end of the day, we returned the vehicle as they could not reassure us that the service department could correct all the issues to provide me with a vehicle in mint condition even though that was what should have been provided when I initially picked up the vehicle. DVN Toyota did not take responsibility for the delivery of a damaged brand new vehicle and told us it was 'cosmetic' damage and still driveable, which is true, but why purchase a brand new car at all from this location if that is their response? Save yourself some heartache and go to a smaller/higher rated dealership where they will actually listen and respect your time. Since picking up my vehicle I have made countless calls to DVNT, brought the car back 4 additional times and in doing so had to take time off work, and each time the condition of my car came back worse than I left it. I will be ordering a car from another dealership and am back to waiting 8-10 months for a brand new vehicle. Extremely disappointed and appalled at the level of service, quality and professionalism at this dealership. More

This is the place you should go for your toyota Excellent customer service Fast service No worries no stress They are the best in Canada. I will recommend you to do your purchase at D Excellent customer service Fast service No worries no stress They are the best in Canada. I will recommend you to do your purchase at Don Valley north toyota. More

I both 2020 rov4 nice people good price Mr Hamid is v help full gay thanks 👍 help full gay thanks 👍 More

Most enjoyable experience with Philip Huang. Totally professional. So comfortable and no pressure. I wouldn't hesitate to recommended his services and he went beyond our expectations! We came Totally professional. So comfortable and no pressure. I wouldn't hesitate to recommended his services and he went beyond our expectations! We came from Brampton and it was worth the drive. Beautiful Toyota Camry XLE. Thanks Philip. 🙂 #1 in my books! More

I just want to say a big thanks to Lu Tian - Sales Consultant ( Don Valley North Toyota) . Very satisfied the service and Purchase of Toyota Camry SE 2020, He was really patient and friendly and knowl Consultant ( Don Valley North Toyota) . Very satisfied the service and Purchase of Toyota Camry SE 2020, He was really patient and friendly and knowledgeable and helpful! Thanks for awesome services! READ LESS More

Met with Brian yesterday for the first time. Was impressed. Thiban was great also as usual Was impressed. Thiban was great also as usual More

I called Monday April 18 for oil change Camry, price was $85.00+ tax and today April ,20 I had appointment and they change me $100.00 + tax and with nice smiles they said price is change. I don't was $85.00+ tax and today April ,20 I had appointment and they change me $100.00 + tax and with nice smiles they said price is change. I don't go back anymore. More

Our sales advisor, Pejman Akbari, always kept us informed of our recent order, called when the car arrived and took the time to show us the new features of the car that were unfamiliar with. This is our sec of our recent order, called when the car arrived and took the time to show us the new features of the car that were unfamiliar with. This is our second purchase from Pejman. We will be back again in the future. More

Great staff! Thank you for guiding me for my pre owned 2018 Rav4 AWD.Very much appreciated! Thank you for guiding me for my pre owned 2018 Rav4 AWD.Very much appreciated! More