Don Valley North Hyundai

Electrifying experience It was a true pleasure buying a new car with Eric Chu and Sam Chen. It does not get any better. I shall return to buy another car. 200% It was a true pleasure buying a new car with Eric Chu and Sam Chen. It does not get any better. I shall return to buy another car. 200% More

Awesome Experience at Don Valley North Hyundai! Just got my 2019 Veloster Turbo Tech from Don Valley North Hyundai! The staff was fantastic. A special shout out to Lillian and Tigran for all their e Just got my 2019 Veloster Turbo Tech from Don Valley North Hyundai! The staff was fantastic. A special shout out to Lillian and Tigran for all their efforts. They worked really hard to get me exactly what I was looking for and were so friendly, helpful and responsive through the whole process. If you're looking for a Hyndai and want the BEST dealership experience, go to Don Valley North. I'd use them again and again!! More

terrible maintance over charge money for small parts because they take advantage me a women. No parts prepare for change. say I need to wait one more week. I decide not over charge money for small parts because they take advantage me a women. No parts prepare for change. say I need to wait one more week. I decide not to do anything. but I still have to pay $135 for no service. I will never ever go back there again. More

DON'T BUY CERTIFIED PRE-OWN FROM HYUNDAI My certified pre-own Hyundai 2013 was purchased in end of May, 2017. Transmission was completely dead after driving the car for 2.5 months. Replaced My certified pre-own Hyundai 2013 was purchased in end of May, 2017. Transmission was completely dead after driving the car for 2.5 months. Replaced transmission in Nov, 2017. Called and texted Sales Rep, Eric Chu, complaining about the broken transmission but never received a response. I could only received a response from the General Manager after posting my review. They seemed to be helpful, but actually not. They kept asking me to trade-in another Hyundai by adding more money on these vehicles that I am completely losing my confidence. They just wanted to continue making money from me. What is the point?! I received the recall notice in the mail last week. Once again, I completely lost my confidence on Hyundai vehicles Apparently, the management doesn't care as they do not intend to rectify the situation, but just want to continue depriving money from me. The salesperson, Eric Chu, never responded to me after I posted my review on their web page. The management never explained why the salesperson didn't respond. They only aim at recommending another vehicle to me and asked for more money. Please stay away this brand. Please do not buy pre-own as the vehicles are not certified otherwise mine would not be broken down 3 times on the road after driving 2.5 months only. I don't want to see more victims fall into the trap. They are just playing games with me. Just wanted to make money from their customers. More

Great experience Spencer Luk & Steven Shin were fantastic in making my purchase smooth. They went above my expectations and I would very highly recommend them! I was b Spencer Luk & Steven Shin were fantastic in making my purchase smooth. They went above my expectations and I would very highly recommend them! I was blown away by the commitment to getting the job done. More

Poor follow up I went there for my car’s sunroof problem. They ordered the part and never called me back. It’s been 7 months I have submitted my request. I call them I went there for my car’s sunroof problem. They ordered the part and never called me back. It’s been 7 months I have submitted my request. I call them every other day, no one answer or calls back. I leave voicemails so many times. I really tired of them. More

Great,knowledgeable,well experienced dealer Their staff, sales representatives,sales managers were very accommodating, friendly, well trained, well experienced and knowledgeable. They provide se Their staff, sales representatives,sales managers were very accommodating, friendly, well trained, well experienced and knowledgeable. They provide services more than your expectations. We had a great experienced and strongly recommended for you to visit their location. More

Stay away! Do yourself a favour and go somewhere else Let me just start by saying that there is absolutely no reason to take your car to a dealership for repair unless it's a warranty repair. They will ga Let me just start by saying that there is absolutely no reason to take your car to a dealership for repair unless it's a warranty repair. They will gauge you every chance they get. Just do a quick google search and you will find the parts at less than half the cost this or any dealer will charge you. Then take them to your local neighborhood mechanic and get the them installed. Not only will they do a better job, the labor charge will be significantly less. My latest experience I knew exactly what the problem was when I took my car there, I even provided them the Technical Service Bulletin outlining the problem and instructions on how to repair. I had them confirm what I would not be charged their nonsense diagnostic fee. Later that day I had not heard back, because they forgot to call me. So when I had to call them they apologized for their mishap and then proceed to try and make things better by trying to do $1000 worth of service that by rights should be costing $500. I guess they forgot I actually had the service bulletin that outlined the repair would take 1.5 hours and wanted to bill for 4 hours of service time. To top things off they refused to wave the diagnostic fee. So after telling them not to touch my car for second more, it cost me $125 to find out what I already knew. The lesson is that you have no reason to be giving these people your money. More

Great service Visited the dealership to trade in my current Mazda lease for a new one. Th e salesperson Nilou was very helpful and patient and helped me find the pe Visited the dealership to trade in my current Mazda lease for a new one. Th e salesperson Nilou was very helpful and patient and helped me find the perfect car! More

Friendly Its been about 10 years since I had to shop for a new car and my experience at Don Valley Hyundai was nothing short of phenomenal. I had the pleasure Its been about 10 years since I had to shop for a new car and my experience at Don Valley Hyundai was nothing short of phenomenal. I had the pleasure of dealing with NILO. She is incredibly knowledgeable and knows all details required to help you choose the car that best suits your needs. She is patient and is attentive to your needs. I also had the pleasure of dealing with ARTHUR. The dealership is impeccably clean and well organized and large enough to house all cars choices so to make your choice that much easier. Thanks guys! an overall great experience More