Don Valley North Hyundai

Don Valley North Hyundai have Good services and good communication. Finance department is good service. communication. Finance department is good service. More

I had an amazing experience! The sales person understood what exactly I needed. The service was prompt and efficient. I highly recommend this dealership . Nancy Morcos The sales person understood what exactly I needed. The service was prompt and efficient. I highly recommend this dealership . Nancy Morcos More

So very disappointed with every aspect of our experience with this dealership. Top of the list is that when they give you what appears to be a good deal, they fail to let you know that the deal implies with this dealership. Top of the list is that when they give you what appears to be a good deal, they fail to let you know that the deal implies that you are held hostage with them and that you are unable to deal with any other Hyundai dealer. We decided to buy the car after our lease ended. The whole experience was a nightmare, with us being charged various amounts that were undisclosed before. The prices quoted on the website are far lower than what they decided they want to charge. When I asked to speak to the manager, I was told that I would receive a call last afternoon. No call till this present moment. None of the people that were supposed to take care of this transaction was in the office or even had any idea of this appointment. Every piece of information given to us by different people in the dealership has been non-accurate. We now realize that they told us what we hoped we would hear. This is our third time dealing with them. We thought our first experience with them was great until we were held hostage at the end of our first lease wherein we were forced to go into a new lease or pay thousands of dollars on various fees. Just prior to this, though, we had already entered into another transaction - a purchase of a vehicle. Never again will I do business with DVNH. I cannot trust a single word they say. More

We walked into this dealership on a whim, not seriously looking for anything in April. Spencer Luk was our sales rep and he walked us through the features of the Santa Fe and offered us a test drive of the looking for anything in April. Spencer Luk was our sales rep and he walked us through the features of the Santa Fe and offered us a test drive of the Luxury Hybrid trim. After the drive he explained he had no stock and would have to order it in. We were pressed for time so we left with just a reasonable impression of the vehicle and the dealership. Having Bering to others we really liked Spencer's no pressure approach to sales. He was patient and thorough. He answered our questions to the best of his knowledge. We came back the next week to put an order in for at 2022, but by that time they were taking 2023 orders. Fast forward a few months, Spencer called and informed us that there was no end in sight for the wait times for a 2023, but he had sourced a 2022 Santa Fe Hybrid for us and it would be ready to pick up mid Aug. Susan, Spencer's colleague walked me through financing options and warranties. She explained everything very carefully and very well. We are extremely happy with the car and the level of service from Don Valley Hyundai. More

It was the second car which I bough from them. They are always helpful and have passion for customer and have great selection and choices. I am really happy and satisfied with them. Special thanks They are always helpful and have passion for customer and have great selection and choices. I am really happy and satisfied with them. Special thanks from Fayaz and Jasmin. See you soon. More

This is my third purchase from Don Valley North Hyundai with Spencer Luk. He is an amazing sales rep who understand exactly what the customer needs. He explains everything clearly and is available to help with Spencer Luk. He is an amazing sales rep who understand exactly what the customer needs. He explains everything clearly and is available to help even after the purchase is complete. He takes the time and care to really help his clients make the best purchase for their needs, without trying to upsell. I will buy my fourth car from Spencer for sure when the time is right as I trust that he always has the customer's best interests at heart. I highly recommend Don Valley North Hyundai and Spencer Luk to anybody looking for a new vehicle. More

Started my Hyundai experience with this dealership since 2013 and this is my 4th Hyundai with Spencer, a great and thoughtful guy. My 5th one is in the works. Good luck DVNH 2013 and this is my 4th Hyundai with Spencer, a great and thoughtful guy. My 5th one is in the works. Good luck DVNH More

Thank you very much for a great experience ! ! Sales rep Spencer and manager Susan helped me with the leasing of my 2nd Hyundai Elantra from this dealer. The process was handled very efficiently, ! Sales rep Spencer and manager Susan helped me with the leasing of my 2nd Hyundai Elantra from this dealer. The process was handled very efficiently, both have been very helpful answering my questions around the clock and very flexible accommodating my requests. They managed to get a beautiful new car for me, just in time. More

Sales rep Gee and F&I manager Susan were great and easy to deal with. to deal with. More

In September last year, I dropped in Don Valley North Hyundai showroom looking for any new SUV that would be available before I return my leasedToyota RAV4 to the dealer by late March 2022. The Sales rep Hyundai showroom looking for any new SUV that would be available before I return my leasedToyota RAV4 to the dealer by late March 2022. The Sales representative Mr. Rick Zhao gave me all the information including technical details, financial information and the tentative delivery date of a 2022 Hyundai Tucson plug-in hybrid. I and my spouse like this SUV and immediately placed the order with deposit made on the spot. I finally got hold of my new Tucson and had it driven home on March 10 2022. I totally satisfied with the car and I appreciate very much about Rick’s customer service. I would recommend him to my friends and relatives who are going to purchase/lease a new car. More