Don Valley North Hyundai

People are very nice and helpful. I was totally satisfied. They offered free coffee and tea while I was waiting. I was totally satisfied. They offered free coffee and tea while I was waiting. More

I have been having my cars serviced at dealerships for decades. Since coming to Don Valley North Hyundai, I have never had a bad experience. All the staff are so helpful and friendly and completly knowled decades. Since coming to Don Valley North Hyundai, I have never had a bad experience. All the staff are so helpful and friendly and completly knowledgable. You can not go wrong by choosing them for sales or service. More

I am very unhappy with the service provided by Huyndai Don Valley. I own a 2023 Hyundai that was purchased at the Don Valley dealership this September. I gave my car in for regular maintenance. Next d Don Valley. I own a 2023 Hyundai that was purchased at the Don Valley dealership this September. I gave my car in for regular maintenance. Next day I noticed that the driver door had a dent. I called the dealer but the service department said their mechanics have nothing to do with the damage. So, I contacted a body shop that told me this type of damage would only occur if the car was put in reverse with the driver door opened. Why would I ever drive in reverse with the door open...the car comes with a reverse camera. Maybe if I was someone looking out the bottom of the open door trying to line the car up with a car lift... Very unhappy, my brand new car now has damage from I think was a mechanics negligence. More

I previously avoided the dealership due to a bad experience but am extremely pleased with the current assistance I received. experience but am extremely pleased with the current assistance I received. More

They are ready to assist and offer good advise on how to maintain your vehicle maintain your vehicle More

DVNH was great - Sales Rep Geetansh Desai (Gee) was excellent. He was a good guy that was respectful and an excellent communicator. He was prompt, efficient and courteous. excellent. He was a good guy that was respectful and an excellent communicator. He was prompt, efficient and courteous. More

Between my wife and myself, our two children and several grandchildren we have acquired 8 Hyundai vehicles from DVNH and 2 from another dealership. It has always been an absolute pleasure dealing with Tigr grandchildren we have acquired 8 Hyundai vehicles from DVNH and 2 from another dealership. It has always been an absolute pleasure dealing with Tigran Avagyan in Sales and with Run Zheng recently' The Service Department has always been great to deal with and Sean Cheng in particular. The Financial and Receptionists also need to be recognized for excellent service as well. I always recommend DVNH when talking about cars amongst acquaintances and friends. More

I purchased a car at this dealer 3 years ago and initially everything was great. As time went by the service department began going downhill fast. On more than one occasion I had been wait for my ca initially everything was great. As time went by the service department began going downhill fast. On more than one occasion I had been wait for my car for over one hour after it had been serviced without an advisor informing me it had been ready. Recently I had my 3 year old car towed to this dealer as it would not start. As per THEIR instructions I dropped off the car and placed the key in the key box. I spent 2 hours the phone the next day and they could not give me a simple status update as to whether they received the keys and what the next steps would be. After the renovation and upgrade they are more concerned about image rather than the customer. This dealer provides the worst service. Bad service with a smile. Update* They finally called me to tell me while they had put me on hold for over 25 min during one of the calls they got too busy with other stuff to come back to me. Also since my vehicle was towed in it constitutes as low priority. Common sense says if the vehicle had to be towed because it could not be driven in it’s probably a higher emergency. Update 2* it ended up being the motor starter and I was informed it would take 3-5 business days to fix and since it’s almost the weekend I’m looking at 7 days. They also informed me a rental is not guaranteed and I may have to pay for a rental for a warranty job that is delayed by this dealer. It almost seems like they go out of their way to cause problems. I really hope none of you reading this review has to go through this. It’s a big waste of time and money with these guys. More

Excellent customer service in all their departments and they are prompt to serve you as soon as you arrive they are prompt to serve you as soon as you arrive More

Excellent service by salesperson (Geet) who had a very good knowledge of the product. Our vehicle was delivered on time. Very happy to recommend to my friends. good knowledge of the product. Our vehicle was delivered on time. Very happy to recommend to my friends. More