Dixie Mitsubishi

Good customer service I had an extensive list of minor problems, as it was my first time bringing in my SUV after purchasing it a year ago. I was a bit behind on service an I had an extensive list of minor problems, as it was my first time bringing in my SUV after purchasing it a year ago. I was a bit behind on service and maintenance due to financial circumstances. I was reassured it would be okay and my vehicle would be caught up. I also had a manufacturer recall repaired on it. Not all items were taken care of, due to my long list. However they would do my brakes at no problem. I refused my brake service. I will take in my vehicle on another day to deal with my other issues that are hopefully covered by warranty. Customer service was very good, just annoyed not all items could be taken cared of. No interior/exterior car clean done either which I am surprised because my husband's car used to get cleaned all the time even from a small job like an oil change. My second visit will determine whether or not I will be a loyal customer to this dealership. More

Shuttle service poor but service advisor saves the day I dropped my RVR for a service recall. My car was required to stay overnight. I live in Brampton and was told the shuttle service would take me to Bra I dropped my RVR for a service recall. My car was required to stay overnight. I live in Brampton and was told the shuttle service would take me to Bramalea city center. After checking my vehicle in, I was disappointed with the attitude of the shuttle service rep. He asked me to wait at the dealership because he had to drop a customer off in Mississauga......I agreed which was no issue with me. He told me upon returning, he would drop me next. When he got back, he walked right pass me as if I was invisible and went to 3 other customers who arrived after me. They all proceeded to walk out. When I approached the shuttle rep, he told me he doesn't go to Brampton and that I should have never been told that I would be dropped off in Brampton. Why did he not mention this earlier????? He proceeded to his vehicle and left with the 3 others. I was absolutely flabbergasted and very upset........long story short, the service rep Chris was able to get a vehicle and drop me off. My mind was made up that I would never return to this dealership because of the bad customer service shown by the shuttle rep however, because of the quick actions of Chris, I will reconsider. Thank you Chris and I hope the shuttle rep can be given some refresher training on what it takes to provide GOOD customer service. More

Good service I received good customer reception and the staff members were very respectful and promptly offered to assist me. There was also this ease of answering I received good customer reception and the staff members were very respectful and promptly offered to assist me. There was also this ease of answering my questions and they were timely service delivery. More

it was Amazing Experience. Since it was my first service in Dixie Mitshubishi.All staffs were helpful. I got impressive services. I would recommend this location for futher serv Since it was my first service in Dixie Mitshubishi.All staffs were helpful. I got impressive services. I would recommend this location for futher services. More

Efficient service I was told that the maintenance would take 2 to 3 hours, so I was ready. It took way less and I really appreciate that it did. The staff are very effi I was told that the maintenance would take 2 to 3 hours, so I was ready. It took way less and I really appreciate that it did. The staff are very efficient with their time and I didn’t feel like my time was wasted at any point during my visit. Thanks guys see you in August! More

Friendly service Brought my car in to have recalls fixed and ended up needing rear brakes done. Chris was very helpful and accommodating and assissted us to get a fai Brought my car in to have recalls fixed and ended up needing rear brakes done. Chris was very helpful and accommodating and assissted us to get a fair price for quality work. Also the shuttle service was incredibly helpful. More

Service I came here for my car service , other dealers were saying that the transmission is gone. But Johnny and Andrew helped me to know the real cause. I came here for my car service , other dealers were saying that the transmission is gone. But Johnny and Andrew helped me to know the real cause. More

Very happy with the service I am very impressed with the way that you treat your customers and, I would recommend your dealership to others because you take the time to explain t I am very impressed with the way that you treat your customers and, I would recommend your dealership to others because you take the time to explain things to the customer and respect them thank you very much. More

Worked hard to get us the best deal Overall very professional. any concerns were dealt with promptly. Handover of our new vehicle was very comprehensive.. Not rushed at all. Left feeling Overall very professional. any concerns were dealt with promptly. Handover of our new vehicle was very comprehensive.. Not rushed at all. Left feeling very confident in our purchase. More

Efficient and fast! They did a great job on my recalls and had me out of there in half the time. Even fixed a small issue not part of the recalls. Highly recommend this They did a great job on my recalls and had me out of there in half the time. Even fixed a small issue not part of the recalls. Highly recommend this dealership. More