This 5 star high rating is primarily graded on my experience with the Sales. Rep. Ask for and deal with Sales Rep. Hassan when inquiring about any new or used vehicle at this dealership. A forthright, polite and knowledgeable man who is customer friendly and patient when hearing and answering questions.

Sales manager Sunny Grewal and sales person Sagar Chugh provided amazing customer service and a deal that couldn't be found anywhere else on the Mitsubishi Outlander. Highly recommend Dixie Mitsubishi dealership is your looking to buy a car.

DONT GO THERE!!! THEY LIE TO YOU.. If I could give negative stars, I would. In February 2024, I visited this dealership and met with a salesperson, Mike (I believe). I had been in the market for about three weeks and had already visited Hyundai and Toyota before coming here. I specifically asked for monthly payment terms, but the salesperson presented bi-weekly terms without clearly stating so. Based on my prior positive experiences with Acura and other dealerships, I trusted them and signed the agreement, putting down a deposit. When I returned a few days later to pick up the car and sign additional documents in the financial manager's office, I noticed the bi-weekly terms and expressed my shock. The financial manager acknowledged the misunderstanding and said they would need to speak to the General Manager to cancel the deal. However, I was later told that since I had signed the agreement, I was obligated to proceed. I feel this dealership uses misleading tactics to sell their cars and pressured me into purchasing additional coverage that I did not want. My advice: Avoid this place. To the owner: Keeping staff who mislead customers could lead to significant legal and financial repercussions for your business. Honest employees will bring you more success in the long run. PS: I now have to sell the car and will lose $6,000 on it in just six months. Avoid this dealership. They misled me, and I believe they could do the same to others.

I have nothing but positive things to say about the purchase at this dealership. No addons are forced, just strongly recommended, and you're free to purchase a beautiful design, reliable, same platform as lancer and 2010s RVR, affordable car, with some of the best interest rates on the 2023 RVR. It also drives so well and feels excellent compared to boring competition at that price range. Vish from finance finalizing the deal was awesome and his experience shows, Prafful with some of the best customer service and math skill, and Rohit, Zaheer and Michael were all nice and answered all questions along the way. Thank you so much!!!

Dixie Mitsubishi is a recovery solution mode since pandemic, which of course affected several dealerships, The service department is doing better than in the past. This is really a good thing since the brand is, in my opinion, a fine choice. I’m a senior and have driven many domestic and Japanese vehicles including Nissan and Honda, this outlander easily is as good and in many situations better. The service advisor , Tommy Huynh, works hard to please the customer , both in advice and cost. I had a regular transmission service and a cooling system service performed there , both services were required, done efficiently, and with acceptable costing, even discounted. Tommy knows the brand which is very important when recommended service is highlighted. My 2016 Outlander with 70,000 km is quite a fine vehicle. Sure it may not have all the gadgets like the rest out there , but you really have to think about your actual needs before investing in so much electronics.

We were fortunate to run into Nav as our sales person after we walked in looking for details on a new Outlander GT. No pushy sales tactics, just straightforward informative dialogue, then cut to the best deal with incentives/rebates. I believe he's usually in the finance end of things, but given the COVID situation, he worked with us. We highly recommend dealing with Nav and his team. Dealing with the service dept. will be our next test and will update DealerRater accordingly.