Dilawri Dodge Chrysler Jeep Ram
Ottawa, ON
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547 Reviews of Dilawri Dodge Chrysler Jeep Ram
Service was great ... Ian kept me informed as things proceeded. All went well. Making the appointment was a bit scary ... the lady was very pleasant but had trouble keeping my file up on the computer s proceeded. All went well. Making the appointment was a bit scary ... the lady was very pleasant but had trouble keeping my file up on the computer so she could take down my service request. More
After having a poor experience at another dealership I found the vehicle I was looking for on the Dilawri Website and went into see it the next day. I was promptly served by Isko. The experience was great found the vehicle I was looking for on the Dilawri Website and went into see it the next day. I was promptly served by Isko. The experience was great. He was helpful, friendly, knowledgeable and understanding of my circumstance and needs. I was so delighted with my experience that within hours I had made my decision that this was the deal I wanted to make as the people and service at this dealership made the difference. Now 3 Months later I am extremely happy with my decision to purchase with this dealership that I have recommended it to family and friends and will do business with them again in the future. More
I want to comment khaled cooperation and professionalism during our purchase process, he showed very friendly and support from technical and sales perspective. I would appreciate his work. Thank you M during our purchase process, he showed very friendly and support from technical and sales perspective. I would appreciate his work. Thank you Maha Melhem More
I would strongly advise to not buy a used vehicle from this dealer, or if you do, be EXTREMELY thorough with your prior research. The sales person I dealt with was very pushy and unprofessional: Please sp this dealer, or if you do, be EXTREMELY thorough with your prior research. The sales person I dealt with was very pushy and unprofessional: Please spit out your gum when talking to potential buyers. The car was extremely unclean at the dealership even though I was told it had been professionally detailed. There were coffee stains everywhere in the vehicle and the outside was covered in a layer of dust. When I started wiping off the dust, that's when I noticed the multiple scratches on the vehicle even though the dealer claimed it was in showroom-like condition. There was also door dings that were obviously from the cars next to it. The dealer just doesn't seam to take care of their vehicles and their used car customers the way that others do. And for the condition of the car, the price was thousands more than it should have been. I cannot comment on new car sales or the vehicle service because I chose to not deal with this dealership at all because of my bad experience. More
Graham was very professional and straight forward in his dealings with us. We wanted to test drive a specific model and he was able to provide us with detailed information about the car before, during and a dealings with us. We wanted to test drive a specific model and he was able to provide us with detailed information about the car before, during and after the test drive. We had some requirements and he was able to get us what we wanted for a good price. Graham has been very good about follow up with our new car and has dealt with any concerns we had. When dealing with Adam, he also was very professional and knowledgeable and was able to help us meet our financial needs. We would certainly recommend Dilawri to our friends. More
I am extremely pleased with the service that Isko provided. From the moment I was approached by Isko, he displayed professionalism. He was attentive to my needs and provided me with the right solut provided. From the moment I was approached by Isko, he displayed professionalism. He was attentive to my needs and provided me with the right solution. He guided me thru all aspects, from the trade-in of my used vehicle to the purchase of my new vehicle. I am confident, without a doubt, that I will continue to rely on Dilauri to handle my future purchases. As a side note, I am impressed how the people I have dealt with at Dilawri make me feel like a valued customer. I will relay that message to anyone I know who is looking for a vehicle. Thank you and have a great day. More
Mike Thomas was very friendly and made me feel very comfortable buying my new car.I did not feel like I was being pushed into a sale and I was certain that I was getting the best deal I could having al comfortable buying my new car.I did not feel like I was being pushed into a sale and I was certain that I was getting the best deal I could having already shopped around other dealers.I am planning on buying another new car and I am looking forward to asking Mike Thomas to help me make my purchase.I can thruthfully say that Dilawri delivers on it's promises. Julien Desharnais e-mail: juliendesharnais@yahoo.ca More
Very friendly. Salesperson both knowleadgeable and helpful Found us the vehicle we wanted. Very timely delivery. We will recommend dealershoip and salesperson. A pleasant and isfying experience helpful Found us the vehicle we wanted. Very timely delivery. We will recommend dealershoip and salesperson. A pleasant and isfying experience More
I found Mike Thomas to be very comfortable to deal with, he took the time to answer all the questions I had. There was never any pressure into buying a vehicle. Mike was very honest and never rushing me int he took the time to answer all the questions I had. There was never any pressure into buying a vehicle. Mike was very honest and never rushing me into a decision. I would highly recommend Mike Thomas to my friends and family. More
Mike is the best car salesman I have ever met. He is professional, courteous and caring! Have and will continue to recomend seeing Mike to friends if they are looking for someone who cares about them an professional, courteous and caring! Have and will continue to recomend seeing Mike to friends if they are looking for someone who cares about them and not just selling a vehicle. More