Dilawri Dodge Chrysler Jeep Ram

My husband and I would like to thank Ermin and Tony. This is our first Jeep Wrangler Sahara and we love it!! Thank you to Ermin, always a pleasure to deal with a courteous, honest and patient person. This is our first Jeep Wrangler Sahara and we love it!! Thank you to Ermin, always a pleasure to deal with a courteous, honest and patient person. I have to say this was the best experience we had buying a vehicle. Good job Ermin, you will be highly recommended to our family and friends. More

Thanks to the professional and exceptional service provided by this dealership, a problem with my old vehicle resulted in me taking home a brand new van. provided by this dealership, a problem with my old vehicle resulted in me taking home a brand new van. More

Initially came in to but 2010 Grand Caravan SXT, upgraded to 2013 Grand Caravan. Simon, gave an excellent first impression of the dealership as a straight forward honest rep who was working for me. Yous to 2013 Grand Caravan. Simon, gave an excellent first impression of the dealership as a straight forward honest rep who was working for me. Youssef, who I owe credit to in securing me an amazing deal for a 2013 Grand Caravan was very professional and helped ALOT. Very satisfied with the professional courteous service that both these gentlemen gave. Yousseff and Simon, thank you both, this was one of the most quickest and hassle free purchases I have closed. And Adam Sylvester, thank you Sir for simplifying the financing for me so it is within my budget. Daniel...thanks for handing me the keys. All in all what an excellent team. I would definatley come here again in the future! More

Thanks to Guy Beauregard, my first experience with the service department was a positive one. I popped in without an appointment to have my electronic door switch on my new 2013 Jeep Wrangler looked at. G service department was a positive one. I popped in without an appointment to have my electronic door switch on my new 2013 Jeep Wrangler looked at. Guy was very friendly and professional. He was quickly able to diagnose the problem and order the part that I needed. I look forward to having all of my Jeep needs serviced at Dilawri. Thanks Guy! More

As always we have had a great experience dealing with Mike Thomas. He looks after our needs in the best way possible. His customer service is outstanding. He is there for you when you need him. He is hon Mike Thomas. He looks after our needs in the best way possible. His customer service is outstanding. He is there for you when you need him. He is honest and a pleasure to work with. We will continue to deal with Mike in the future and we always recommend him to our friends and family. More

During the Holiday Season 2012-13, we decided to buy a Dodge Grand Caravan 2013 SXT. We knew exactly what we wanted to buy and decided to visit Dilawri one day at 4h00PM to see if Dilawri could beat the b Dodge Grand Caravan 2013 SXT. We knew exactly what we wanted to buy and decided to visit Dilawri one day at 4h00PM to see if Dilawri could beat the best price we had secured earlier that day from a Quebec dealer. We said to Ermin that we were ready to buy, and I was basically shopping for a price; this was my first visit to Dilawri. The end result is that we bought right away from Dilawri at a much better price than what we were able to negociate from our Quebec dealer earlier that day (more than 1000$ difference). We picked-up the van a couple of days later, with no surprises, with a full tank of gas. Ermin and the Sales Manager followed-up with us the following day, and as I was looking for new winter tires, he gave me an additional discount for both the rims and tires. I looked around and could't beat the price: saved an other 150$ there... Thank you Ermin for all your good services! Bruno More

On arrival to the dealership, it took about 3-5 minutes On arrival to the dealership, it took about 3-5 minutes or so before somebody came out front to the desk to address me, and find out the nature of m On arrival to the dealership, it took about 3-5 minutes or so before somebody came out front to the desk to address me, and find out the nature of my visit. However, as soon as I explained I had regular service appointment, the service representative was efficient, taking down my information and getting my keys from me in order to bring in vehicle. I also asked a few questions related to an issue I had with my vehicle after changing to winter tires. The service rep clearly explained why I was having an issue, and what could be done to solve it. Also, I mentioned another minor issue related to my vehicle interior which was relayed to and addressed by the mechanic. The service appointment was as long as I had expected. That is, the phone service rep advised it would be about an hour - and the service check/oil was completed under the hour. Very efficient and timely. Overall, great service. More

I Just picked up my brand new 2013 dart Limited from Dennis Lavictoire, I feel like I ready made friends with everyone, its such a friendly environment, my sale person is such a nice guy found out my ne Dennis Lavictoire, I feel like I ready made friends with everyone, its such a friendly environment, my sale person is such a nice guy found out my needs and sold me the right car with the right price. I recommend the dealer and Dennis Lavictoire to everyone who is in the market. More

Maurice was great to work with, very informative,pleasant demeanor and attitude, no pressure tactics, etc. We went in looking to see a recent rental return but soon found ourselves directed to a new veh demeanor and attitude, no pressure tactics, etc. We went in looking to see a recent rental return but soon found ourselves directed to a new vehicle with a comparable price. I'd recommend Dilawri helping potential purchasers understand the difference in costs by providing a written comparison as we were left trying to figure out the difference in costs and feature in our heads. Factor in the "take our offer to my manager" and counter offers, deal sweetners and the numbers were hard to follow and decide on (hence my "ok" price rating). Quality of work rating got an "ok" due to date mix ups on contracts (2012 instead of 2013 - understandable though early in the new year). Car was clean and ready to go though so no complaints here. Add ons such as corrosion, fabric and paint protection offered but no pressure to take them - this was appreciated. All in all a good buying experience. More

My experience with Dilawri has been nothing but professional, courteous and friendly. Always a pleasure to see Mike Thomas (who sold me my jeep) and his sense of humour! The service dept staff are professional, courteous and friendly. Always a pleasure to see Mike Thomas (who sold me my jeep) and his sense of humour! The service dept staff are very friendly, helpful and accommodating. Just had service done with the help of Ian Woodcock and the experience was fantastic! Great job...will definitely be back. More