Dilawri Dodge Chrysler Jeep Ram

I saw a sale in the paper on Dodge turcks and stopped by Dilawri to take a look. Mike, our salesperson was excellent, very proffesional and honest. He explained everything about the vehicle I was looking fo Dilawri to take a look. Mike, our salesperson was excellent, very proffesional and honest. He explained everything about the vehicle I was looking for and got me into a better vehicle then I was looking for intially at an excellent price that could not be matched by any other dealership in the area. Overall it was a excellent experience from start to finish. I am very happy with my choice and how the dealership handled everything. I would definitely recommend doing business with Mike again and refers him friends and family - Martin More

I received the greatest service through Mike Thomas and he was very helpful and honest, most importantly. He helped me get the best car for my purposes. when I came to pick up my car, everyone i dealt wi he was very helpful and honest, most importantly. He helped me get the best car for my purposes. when I came to pick up my car, everyone i dealt with was very friendly and courteous. I would definitely recommend this dealership to eveyone I know, Best regards, Diane Deley More

I would like to say I would recommend my family and friends to this dealership as they were very friendly and I was very satisfied with my new dodge ram purchase . Thanks again to Joe and Dan friends to this dealership as they were very friendly and I was very satisfied with my new dodge ram purchase . Thanks again to Joe and Dan More

I was on the highway returning to Toronto late at night when my rear brakes started to smoke. An emergency towing brought me to Dilawri for the first time. Lui Volpato, Service Adviser, was sensitive to my when my rear brakes started to smoke. An emergency towing brought me to Dilawri for the first time. Lui Volpato, Service Adviser, was sensitive to my plight. Fourteen months earlier, all four brakes on my van had been completely changed (pads and rotors), and my present predicament should not have occurred. The dealer who had performed this work failed to promptly forward an electronic copy of the work order, so as to confirm my account. Nervertheless, Dilawri proceeded with the necessary repairs and did not charge me for the parts. Lui Volpato patiently explained in detail the steps I should follow to obtain full reimbursement of labour charges from Chrysler Canada. He also followed up with me by email once I had returned to Toronto. More

My wife and I bought two vehicles that day. The sales representative and financial manager worked very patiently with us for each vehicle to ensure all of our requirements were met. representative and financial manager worked very patiently with us for each vehicle to ensure all of our requirements were met. More

I can't say enough good things about this dealership. Before purchasing my 2013 Charger I was seriously considering a Ford Fusion. The experience with a certain Ford dealership in Ottawa was terrible whe Before purchasing my 2013 Charger I was seriously considering a Ford Fusion. The experience with a certain Ford dealership in Ottawa was terrible when I decided to not buy the Fusion. The main difference with the experience at this dealership is they treat you incredibly well not matter what your intentions might be. You could be browsing, buying a used car or the most expensive car on the lot and you're going to get the same incredible service. Delivery on my Charger was 2 weeks earlier than anyone thought it would be, the car arrived with zero problems. I opted for extended warranties, but was fully informed as to their strengths and limits so made the choice fully informed. Dan Feldman was my salesman and I highly recommend him to anyone. I do need to give a thank you to Don Turner who helped me understand the warranty issues and put up with my constant emails. I'm especially grateful to Dan Denis who was instrumental in getting me into this car at a price point I could afford and ensuring that my every need was met from start to finish. Top notch service. I've been to many dealers in the Ottawa area and the crew here are without question that best there is. More

Great customer service, good prices and very friendly staff... all around great experience! I bought the 2013 Chrysler 200 and am very happy with it. sb staff... all around great experience! I bought the 2013 Chrysler 200 and am very happy with it. sb More

I found the dealership to be extremely friendly and was able to not only meet but exceed my expectations. Youssef went out of his way to make sure my experience was positive and I received the vehicle I w able to not only meet but exceed my expectations. Youssef went out of his way to make sure my experience was positive and I received the vehicle I wanted at a very fair price. Alex arranged all the financing and should also be mentioned as a positive experience as well. The only issue I had was the salesman didn't have access to a computer so it was difficult for him to determine what inventory was available and needed to refer to others. More

My right tire had a bubble protruding out that was the size of a tennis ball. I phoned Guy and he told me to bring it right in. He is always very supportive and we looked at all tires and they needed to size of a tennis ball. I phoned Guy and he told me to bring it right in. He is always very supportive and we looked at all tires and they needed to be exchanged for new ones. He worked on getting me a very good price for 4 tires which I appreciated. The service guys put my new tires on, in a reasonable time, and my Chrysler 300 was back in good running order. I have always been very pleased with the response from Guy who is always positive and very helpful. More