Dilawri Dodge Chrysler Jeep Ram
Ottawa, ON
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547 Reviews of Dilawri Dodge Chrysler Jeep Ram
Dennis was great! It was my first time buying a vehicle and he was very helpful without being over the top. Every time I asked a question he got me the answer right away if he didn't already have the answ and he was very helpful without being over the top. Every time I asked a question he got me the answer right away if he didn't already have the answer. He didn't push me to commit - he simply gave me the time I needed to mull it over and decide for myself. He was very personable. Thanks so much Dennis! More
Ian was really great! I had just purchased my first vehicle (a Jeep!) 3 weeks ago and unbeknownst to me the soft top came installed under the hard top. I made an appointment to have the hard top remov vehicle (a Jeep!) 3 weeks ago and unbeknownst to me the soft top came installed under the hard top. I made an appointment to have the hard top removed, the soft top taken out (in order to store it for the winter) and have the hard top re-installed. Had I known this was how the jeep was going to come I would have had it removed before I even picked the jeep up as part of the 'deal'. Upon learning this, Ian went above and beyond and didn't charge me for this as the jeep was new. He was also super helpful when answering my questions. All in all, a pleasant experience. Thank you Ian! More
Mike was very kind and considerate of my needs as a customer. He works in a professional manner and I would recommend getting his help to anyone looking for a good car. customer. He works in a professional manner and I would recommend getting his help to anyone looking for a good car. More
I found both sales people nice and good to deal with. Both were helpful, knowledgeable and showed genuine concern about "making the customer happy". Would recommend them to others :) Both were helpful, knowledgeable and showed genuine concern about "making the customer happy". Would recommend them to others :) More
Our experience with Dilawri, our Sales Associate (Dennis Lavictoire) and the Sales Manager were excellent. Another competing dealership told us that the price range Dilawri was offering was "impossible" and Lavictoire) and the Sales Manager were excellent. Another competing dealership told us that the price range Dilawri was offering was "impossible" and that it "must be a scam". It was not. Thank you! More
Barrie took care of my needs with 5 star attention and price. My service was on time as promised. He is an honest service manager. I have had my previous service done by Barrie and purchased a used Jeep i price. My service was on time as promised. He is an honest service manager. I have had my previous service done by Barrie and purchased a used Jeep in Montreal. I called and booked an appointment for a safety check that I was quite late in getting in for and he handled it without a hiccup. He also advised me to have an emission test done prior to arriving so I could get the registration done the same day as my safety check. I also threw in a 40,000 KM service appointment the previous owner missed, and he just smiled and said no problem, I then asked for an oil-change as well. He then offered me a special they were having that surprised the daylights out of me. I have happily told all my friends about how honest he is and dedicated to making sure that the service was done properly and on time. This is perhaps the most hard working person in the industry. This is the go to guy when you really need to be taken care of. More
Thanks so much for your help and information. Your great September sale prompted us to purchase on the spot. We will be enjoying our new vehicle as a family for many years to come and will be sure to return September sale prompted us to purchase on the spot. We will be enjoying our new vehicle as a family for many years to come and will be sure to return if we are in the market again... More
Every time we took our Jeep in for service Ian Woodcock welcomed us warmly and saw to it our vehicle was serviced promptly. Ian made sure we were comfortable while we waited for our vehicle. We found the d welcomed us warmly and saw to it our vehicle was serviced promptly. Ian made sure we were comfortable while we waited for our vehicle. We found the dealership very clean and comfortable. More
You are greeted as you walk into the door. Very quick service and I would say is always within 60 minutes from start to finish. Free coffee, newspapers and sports channel on the television. And finally service and I would say is always within 60 minutes from start to finish. Free coffee, newspapers and sports channel on the television. And finally Ian always takes the time to discuss your concerns and provides a full briefing upon completion of the service. And finally Ian advised what is coming due and cost so there is no surprises and you know what to expect on your next visit. Have purchased a lot of vehicles in my lifetime, this so far is the best. More
Overall great experience. Staff is very friendly and not pushy. The bottom line is that I felt very comfortable dealing with them and with the deal that I got. pushy. The bottom line is that I felt very comfortable dealing with them and with the deal that I got. More