Dilawri Dodge Chrysler Jeep Ram

Dilawri's service department is excellent, therefore I didn't hesitate to start there first when I was in need of a new vehicle. As it turns out, I didn't need to go any further. Ermin was pleasant, kno I didn't hesitate to start there first when I was in need of a new vehicle. As it turns out, I didn't need to go any further. Ermin was pleasant, knowledgeable and patient while I looked at a variety of vehicles, and when I narrowed it down to the right one, he helped me conclude the transaction quickly. I just picked up my 2013 Jeep Compass, and everything from signing the final paperwork to taking delivery of the vehicle went very smoothly. Ermin and his colleagues made the experience a good one. More

This is my 5th Dodge Ram pick up that I have purchased from Dilawri over a 10 year period and for all 5 of my purchases I have dealt with Mike Thomas. Mike is a straight talking sales professional. He w from Dilawri over a 10 year period and for all 5 of my purchases I have dealt with Mike Thomas. Mike is a straight talking sales professional. He will always do whatever it takes to make a deal work for you and be completely fair and honest with you along the way. Mike has always gone out of his way to make sure that I am completely satisfied with my purchase. Mike as always, it was MY PLEASURE to deal with you again, all the best! More

I bought a Jeep Wrangler from Dan. He allowed me to explain what I wanted and needed in a vehicle to be sure I would be happy with my purchase. He answered all my questions, and provided me with the th explain what I wanted and needed in a vehicle to be sure I would be happy with my purchase. He answered all my questions, and provided me with the thorough information. I was given a fair price for my trade-in. When I picked-up the vehicle he showed me everything I needed to know to drive the vehicle safely. A couple of days after pick-up I had additional questions about a soft-top that I purchased separately. He was available for additional help. He was knowledgeable, friendly and courteous. I didn't feel like he had to make the sale at all costs, I felt like he was treating me as a customer. I would recommend Dan and the dealership without hesitation! More

Myself and my family had never purchased a new vehicle before, and to be quite honest had not dealt with many dealerships previously. Not knowing what to expect we were referred to Dilawri by family and f before, and to be quite honest had not dealt with many dealerships previously. Not knowing what to expect we were referred to Dilawri by family and friends. We had visited one other Jeep-Chrysler dealership before visiting the Dilawri Group Jeep-Chrysler on Hunt Club. To our liking we were warmly welcomed and were able to find exactly what we were looking for. The salesman tracked down the exact jeep with preferred options from Montreal. We got a great deal on the vehicle including the trade-in for my used vehicle also. My wife and I love the Jeep and appreciate the hard work, professionalism and friendliness of Mike Thomas at Dilawri. Would gladly refer friends and family to him! More

First time walking into a Dilarwi showroom (Hunt club across from the Costco gas station). Had emailed a few times a few months back when at the maybe shopping stage. Saw a vehicle advertised on line and across from the Costco gas station). Had emailed a few times a few months back when at the maybe shopping stage. Saw a vehicle advertised on line and through some emails back and forth decided to take the vehicle of interest for a ride. As Graham was my 1st contact through these emails I sought him out. Cold weather car buying sucks but Graham had the car of interest inside, warm and waiting for my inspection. Drove it around and came back to dealership. Told Graham it was nice enough but wanted to sleep on it as my modus operandi is to never buy on the same day you see something. No problem. No strong arm, no it might be gone tomorrow, in fact gave some additional information. Turns out I didn't buy that vehicle. I called Graham back a while later. "Hey Graham, haven't heard from you in a bit, got anything?" He did but it was a bit more pricey than I had previously been looking for - He had been waiting for similar to last test drive to show up on the lot. Anyway, to make a long story shorter after two more drives we settled on a vehicle. Now 'should' come the run back and forth with the slip of paper to the sales manager while they both pretend to be trying to make an offer and counter (you know the game), except at Dilawri they actually WORK to get you a fair deal. In fact unbenownst to me - my trade-in had been in an accident before I had bought it (not disclosed by that dealer near Greenboro transit station whom I had bought three vehicles.) I had a figure what my van 'should' have been worth and a figure what I was comfortable with at the transaction bottom line. The news that I had paid full $ for an accident vehicle ($3300ish repair estimate) which now left me fuming and of course now getting less for the trade was going to skuttle the deal. After all Grahams's work 2 lines on a Carproof report blew it all up - or would have at any other dealership. Here, Dilarwi wanted me to be happy, didn't want to get tarred with the same brush I was about to tar the dealer I bought the van from, and wanted to make the sale, (and maybe have me tell others about this no hassle no pressure dealership with friendly staff) that they decided to give me what we had originally agreed on for my trade as if there had been no accident on file. I get the Town and Country next week. Save yourself some time and some money (and maybe snag a free hot chocolate too) go to Dilawri First, you won't need anywhere else. More

I have purchased my last few Vehicles from this dealer ship and had a bad experience with my last Dodge Ram with thier the service department. I shopped around and came back to this dealership because of ship and had a bad experience with my last Dodge Ram with thier the service department. I shopped around and came back to this dealership because of your sale consultant Dennis Lavictoire this why I have given this rating. More

they didn't fill up my car of gas i had to go to costco to fill it up there to cheap to pay for it, it cost me $70.00 costco to fill it up there to cheap to pay for it, it cost me $70.00 More

Bought a new jeep cherokee ,it was so nice to work with mike he was so helpful during the process . Thank you mike for the wonderful experience mike he was so helpful during the process . Thank you mike for the wonderful experience More

Excellent service, and excellent dealership. All the staff is more than happy to assist and answer all your questions. They make sure to to give you all the attention needed to help you choosing the be staff is more than happy to assist and answer all your questions. They make sure to to give you all the attention needed to help you choosing the best car/options. They take their time explaining every feature available. It's my first time buying a car from them and I d recommend anyone looking for a car to pass by and give them a chance. More

This was the first time I have dealt with a dealer in the Dilarwi Group, Having tried to purchased a vehicle at two different dealers in Kanata just West of Ottawa whom I walk out of both for being super hig Dilarwi Group, Having tried to purchased a vehicle at two different dealers in Kanata just West of Ottawa whom I walk out of both for being super high pressure dealers. I sent an email to Dilarwi seeing if they have the vehicle I wanted. It was amazing, I was pressed for time, I went to see the dealer and gave all my information and left. I hate sitting and waiting in dealers so I give my information and let the dealer call me when they have all the paperwork sorted; This is exactly what happened, the dealer was easy going, super nice and NO PRESSURE. The first thing when I enter a car dealer is to head to the washrooms. This give me an idea of what the dealer is like, Dilarwi Dodge was super clean and very nice. If a car dealer can't keep the washrooms up, then what are they going to do to you, most likely take you for a ride and xxxxxxxx you into making a deal that suits them not you. This is not the case with Dilarwi, at no time did I feel like being taken advantage of. They have your best interest for sure, they seem to want your business and they seem to want to create a long term relationship that will end up with multiple vehicle purchases then the one that was being purchased. I highly recommend this dealership, I bought a Dodge Ram and I highly recommend this vehicle too. I have drive German cars for the last decade or more and I thought I wouldn't drive anything else. The Ram is actually quieter than my past car and feels sturdier, very little flexing in the body and the doors close with a lovely thunk. Consider a Dilarwi Group dealer for your next vehicle purchase I would recommend them with a full 10/10. More