Dilawri Dodge Chrysler Jeep Ram
Ottawa, ON
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547 Reviews of Dilawri Dodge Chrysler Jeep Ram
Positive Experience We have been looking for a vehicle for almost 2 years, we were only in so my wife could test drive a new 2015 Jeep Cherokee Trail hawk. Wasfi offere We have been looking for a vehicle for almost 2 years, we were only in so my wife could test drive a new 2015 Jeep Cherokee Trail hawk. Wasfi offered to get us a new Jeep Cherokee Trail hawk ready for a test drive , he was very knowledgeable of the Jeep product , he helped us recognize what we wanted in a vehicle, he was friendly and personable and did not try to pressure us into buying a vehicle. The sales process was handled very professionally, he worked with us to work out a price we were comfortable with, it was very stress free process. Adam in finance was great to deal with as well, he is extremely knowledgeable and helpful. Dilawrie has treated me well so far, I am very impressed and would recommend them to family and friends. Thanks Kevin & Jenn Currie More
They were friendly and accommodating The experience was a pleasant one overall. I got in and got directed to the right person right away. They were just right in their approach to suggest The experience was a pleasant one overall. I got in and got directed to the right person right away. They were just right in their approach to suggestions on additional value, warranty etc. They knew their stuff on the Jeep features. And despite a misunderstanding, they made sure I got my new car quickly. More
Best car salesman ever!!! He helped us with buying a car and he was truly a great car salesman. We are very happy with our car now!! He made the process very easy, thanks!! He helped us with buying a car and he was truly a great car salesman. We are very happy with our car now!! He made the process very easy, thanks!! More
I finally bought my jeep Awesome..Great Just feel I missed out on winter tires. I made an app, I was well greeted by Lara, She was ready when I got there. I test drove the Awesome..Great Just feel I missed out on winter tires. I made an app, I was well greeted by Lara, She was ready when I got there. I test drove the vehicle and purchased it /not like the dealer on St Laurent and Mc Arthur who didn't even get up off his chair...Sitting at his desk behind the counter ...He just told me what the price was, followed by the by weekly payments and he was done with me. So I made my way out with my son telling him that this guy doesn't want to sell me a car. More
Pleasent Experience Staff was very friendly, energetic and motivated to serve the customers. Entire deal was hassle free and every detail was attended at given time. Most Staff was very friendly, energetic and motivated to serve the customers. Entire deal was hassle free and every detail was attended at given time. Most important thing in this process is the positive approach of the first point of contact, that is sales Rep Eric Morins attitude towards me greatly influenced us in making the decision. More
THE BEST EXPERIENCE EVER! From the time I went in, the experience was awesome! Mike Thomas was amazing - gave me the best price with no pressure. The best sales rep I've ever d From the time I went in, the experience was awesome! Mike Thomas was amazing - gave me the best price with no pressure. The best sales rep I've ever dealt with! Kind, respectful, knowledgeable, experienced, friendly and much, much more! I recommend him with flying colours! Maurice More
A very enjoyable truck buying experience. Just bought a new Dodge Ram from the time i walked in the door until the time i left with my new vehicle I was very happy with the sales team Youssef Just bought a new Dodge Ram from the time i walked in the door until the time i left with my new vehicle I was very happy with the sales team Youssef and Eric were great. I will recomend Dilari to all my friends. More
Definitely would buy at Dilawri's again After finding exactly the 2015 Jeep Cherokee my wife and I were looking for at Dilawri's, I reached out online and was contacted by Dan who gave me co After finding exactly the 2015 Jeep Cherokee my wife and I were looking for at Dilawri's, I reached out online and was contacted by Dan who gave me confidence we could make a fair deal. We went in to see the Jeep and Dan was very patient to let us test drive the vehicle. Back at the office, Dan quickly prepared a quote for our consideration and through a single negotiation the vehicle was bought. Very pleased with the vehicle, the deal and the courtesy Dan demonstrated. The Cherokee runs great and I'd like to thank Dilawri's for making the purchase process quick and painless. More
sucks! service like xxxx how there head functioning: a patient has lung cancer, he paid the doctor for the surgery,the doctor cut off the patient's head and service like xxxx how there head functioning: a patient has lung cancer, he paid the doctor for the surgery,the doctor cut off the patient's head and the patient has to pay again the doctor to put back his head... I had my car inspected there and my battery was dead afterwards, they even used jumpstart when I picked up my car, I came back again the whatever manager said you have to pay for the inspection plus labour plus battery, my car was ok before going to your garage and you are responsible until the moment I take away the car key from your hands, now soemthing wrong happened and you said xxxx happens sometimes.... Wow your service, manager Barrie, you must be that patient with lung cancer cuz your reasoning the same thing lol... More
Terrible customer service I will NEVER consider buying from a Dilawri dealership after our experience. Terrible customer service, nobody answers their phone or returns messages I will NEVER consider buying from a Dilawri dealership after our experience. Terrible customer service, nobody answers their phone or returns messages, we got the run-around for two weeks, and every time when someone said they would get back to us, they didn't and I had to follow up. Usually several times before I would get to speak with someone, only to be out off again. Now all I want is my deposit refunded to me before we leave on a vacation and they refuse to do that. Terrible terrible policies, customer service and I will not only never buy from Dilawri I will be actively telling everyone I know not to either. DO NOT GO TO THIS DEALERSHIP More